Why am I unable to hide purchases in the iTunes store?
When I click the "X" to hide purchases/songs in the iTunes Store they dissapear but they are back again when I leave and come back to the page.
I tried to do it from my iPhone but when I swipe left or right on a song in the purchased section no hide button appears.
Has anyone had a similar problem? Any help would be greatly appreciated.
There have been a number of posts about it over the last few days, and I can't hide or unhode things either - I assume that it's a problem at Apple's end.
If your phone is on iOS6 then it's not currently supported on that anyway, but until a few days ago you've still been able to do it via your computer's iTunes.
Similar Messages
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why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings. -
why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
Why doesn't a song I uploaded to the iTunes store show the Composer information when purchased?! Why is Apple deleting crucial info!?! The information was embedded using iTunes and uploaded through TuneCore. But when the song is purchased and downloaded the Composer info has been deleted (and so has the copyright protection info that was in the comments window of the mp3's info in iTunes)???
Foundsound,
Since your direct commercial relationship is with TuneCore, not with Apple, you need to address your question to TuneCore.
Tune Core often places the song at multiple music retailers (iTunes, Amazon, etc.) so you should check if the same thing happened at the others.
The fact that the Comments field was blanked out doesn't surprise me, but deleting the composer does.
Pls let us know what you find out. -
I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response. -
Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?
Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?
You will not get recharged if you download them from the Purchased section of the iTunes Store and you are signed in with the Apple ID they were originally purchased with.
iTunes Store > Purchased (in the Quick Links section on the right) > Music -
Why I can't find recently purchased movie in iTunes Store?
Why I can't find recently purchased movie in iTunes Store?
Hi - you are not alone in this. I've had the same problem, and apparently so have others. I'm also following the discussion:
Re: Purchased music does not appear in my "Music Library"
Posted: Jan 5, 2011 5:06 PM in response to: Bryan Berman
Hopefully we will find the solution! -
why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philippines
just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
Sorry can't help you with any of the other problems...mine are working fine... -
I have several songs in my ITunes library that show as ineligible to be uploaded to ICloud via Match, even though most of them were purchased through the ITunes Store. Has anyone else experienced this and figured out why?
I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~) -
After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R -
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1424 iTunes skip the first two songs of the album I just purchased from the iTunes Store?
Why does iTunes skip the first two songs of the album I just purchased from the iTunes Store?
I previously checked that the download was complete. (Had plenty of time, but checked nonetheless it was done.) I have closed and reopened iTunes several times. Frustrated.If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
HT4061 I cannot purchase from the iTunes Store
I have a credit card that is valid . my user I'd And password are good why can't I purchase from the iTunes Store .p?????
Hi there Benjin90,
Welcome to Apple Support Communities.
It sounds like you want to change the Apple ID that’s used to sign into the iTunes Store on your iPhone 4. The article linked below will walk you through that process and answer any related questions that you may have.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
Cheers,
-Jason -
Past purchases are not showing as "purchased" in the itunes store
ok the other day i bought 10 songs from the itunes store, all from different albums. 2 of the albums i have decieded to buy, and of course we all know that it is sometimes cheaper to use the "buy album" option rather than buying all the songs individually.....well when i went to "buy" these albums i get the message that i will be purchasing songs already purchased and that i will now have "duplicates" of the "previously purchased" songs. i dont want that as you all can understand....i normally get the message that the songs previously purchased will not be downloaded when i buy albums that i had previously bought songs off of.....some of the other songs that i purchased in this "batch" are showing as "purchased" in the itunes store. it is just the songs off of those 2 albums that are not showing as purchased....now i do want to point out that all the songs downloaded just fine, just some of them dont show as purchased. any idea as to why this is happening and how to fix it?
Hello stuartfromwillenhall,
Thanks for using Apple Support Communities.
It appears that you want to download some previous purchases from iTunes. To download these items please see the directions in the article below.
Download past purchases
Cheers,
Alex H. -
When I try to purchase from the itunes store, message says purchase can not be completed.
When I try to purchase from the itunes store, I will occasionally get a message that says "Your purchase could not be completed."
Very annoying!If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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