Why am I unable to install some apps updates from the app store?
Why am I unable to install some apps updates from the app store? Does anybody know why? I need help!!!
1. Are you using the right signing in details?
2. Were the Apps originally bought via the App Store?
3. Have you checked if they are partially downloaded?
There is a support link here ... Apple - Support - Mac App Store - Contact Support
Similar Messages
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Unable to download app updates from the App Store app
When notified that I have app updates and the app is launched and the update "icon" is entered, nothing happens. Not sure what is going on.
There is a problem with Apple’s servers that only they can fix and the issue has been going on for several days.
According to Fly150 in another discussion, this will work.
This is a workaround only and not a fix. If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
Select update on the Apps
Hopefully the red notification number will go away after the updates are applied.
Another option is to update your apps in iTunes on your computer and then sync the updated apps to the iPad.
1. Launch iTunes
2. Click on Apps in the list under the Library heading in the left Sidebar.
Click on Updates at the top in the window on the right
Update all of the apps
Connect your iPad and Sync with iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu at the top. -
HT1338 installing Mt. lion update from the app store, FROZE
Got an update notice from the Apps Store for Mt. Lion update and a canon printer update. Clicked "Update" and everything was normal till a popup to "close Safari to continue the installation." I closed Safari but the popup did not go away. The update bar says " running package scripts" but nothing has happened in the last hour. Tried to restart the computer but got "Your computer can NOT be restarted now because software is being installed." How do I get out of this mess ?
Welcome to the Apple Support Communities
Open > Force Quit and quit App Store. Then, restart Mountain Lion and update to the most recent version -
I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?
You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
Unable to install Adobe Acrobat X from the CS6 Master Collection
I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?
Hello Jeff,
I received an error message when trying to install from the new CS6 that was pushed out to our computers at work. I found my old Adobe Acrobat 10 and reinstalled it. It works okay now. -
Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!
Spotlight: How to re-index folders or volumes
http://support.apple.com/kb/ht2409
Mac App Store: Cannot update App Store purchases or updates do not seem available
http://support.apple.com/kb/TS4236
If re-indexing the spotlight doesn't fix it,we can try a few other tricks. -
I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?
What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan -
Why do I have two icons for iMovie '11 after downloading the update from the App Store? Previously I had iMovie '09.
Do you see two versions of iMovie in your Application folder?
You can drag the icons out of the dock and then drag what you want back to the dock from the Application folder.
Matt -
I tried to install a free application from the apple store, I was asked to enter the billing information even if free, gave all the details, chose visa as method of payment but I had a note saying that my method of payment is invalid. Why?
Hi ...
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
Download updates from the app store
I've bought my brother's old (2009) imac and am trying to update from the app store. Although I'm logged in via my account in the app store sign-in dialogue box has his account name greyed out. The only option I have is to enter his password or cancel. How do I remove his name and replace it with mine? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
How do I remove unwanted updates from the App Store?
How do I remove unwanted updates from the App Store? So you understand better what I'm referring to:
I have the App Store icon in the Dock. When there's an update a red number appears on said icon. Well, I went to check on the updates and it's for 4 different applications I either no longer have or use. One of them is an update for Lion OS users. I'm still on Snow Leopard, so it doesn't even apply to me.
So there they sit... I'm not going to download the updates... so how do I get rid of them?Hi Andy ..
no longer have or use
If there are updates available for apps you have deleted, try this.
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db and Updates files from the com.apple.appstore folder to the Trash.
Empty the Trash, restart your Mac.
For any apps you still have installed but do not use, the updates will still be available from the Updates top of the App Store window and show on the red badge on the App Store icon in the Dock.
edited by: cs -
I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
Or download updates from the apple store app on my iMac
my apple store does not work properly can't click on anything or download updates from the apple store app on my iMac or download updates from the apple store app on my iMac . it does not do anything???????can anyone help ??
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
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