Why am I unable to receive incoming mail?

Why am I unable to receive e-mail but I can send it? Mail version 3.6 for Macbook.

I took it to the Apple store and it had them all stumped. They kept saying I had to have a "bad" e-mail that was preventing others from passing. They tried to erase all e-mails but it still wouldn't work. When they were just about ready to give up the man decided to wipe out anything having to do with e-mail-and start a new account, so I lost messages, but once he cleared all e-mail related items on the laptop, the mail went through!!!
I haven't had problems since- so....I hope that helps!!

Similar Messages

  • Unable to receive incoming mail using Mail

    Hi there
    I have been using MAC mail for a couple of years. My incoming email stopped all of a sudden a few weeks ago. I have deleted and reset my account on a few occassions with settings as supplied by my ISP (tiscali). It is a POP account. I can send email so outgoing server seems OK.
    I am able to log in to tiscali webmail and retrieve my incoming email.
    It appears as if there is an obstacle at some point. After resetting my mail account, there is a brief recognition of the 70 odd emails in my inbox but mail is uanble to download these.
    Any advice very welcome,
    Grant
    IMAC G5   Mac OS X (10.3.9)  

    Hi Grant.
    Sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require deleting one or more messages from the server. What are your Preferences > Accounts > Advanced > Remove copy from server settings for this account?
    You may tell Mail to remove from the server all the messages that have already been downloaded doing Preferences > Accounts > Advanced > Remove now. And if the account allows web access, you may also remove messages from the server that way.
    Try first removing from the server messages that have already been downloaded. If that doesn’t work, you’ll probably have to delete the first message not downloaded yet. You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them -- and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

  • I cannot receive incoming mail on my PC through my iCloud account

    I have set up iCloud mail as per the instructions but I am unable to receive incoming mail through the iCloud account.

    Apple - Support - Mail Setup Assistant

  • Upgraded to Mountain Lion a week ago suddenly unable to receive incoming emails from Mail.6

    Upgraded to Mountain Lion a week ago.  Suddenly unable to receive incoming emails from Mail.6
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    3)          Mail> preferences>account>password.  Confirmed correct password, name, email address and imap "address" Then to Advanced & confirmed correct port . Restarted computer.
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    Found solution, Yeay!   No coincidence.  Mountain Lion (osx 10.8, upgraded) is not compatible with Gmail if one has 2-step verification set up on their gmail security settings. 
    There are 2 options to solving problem
    1)   https://discussions.apple.com/message/19109209#19109209) 
    This will take you through the process to disable 2-step security feature on gmail security page. Thank You  iPatA.
    2)   http://support.google.com/accounts/bin/answer.py?hl=en&ctx=ch_b/0/SmsAuthConfig& answer=185833
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    Thanks for you energy & effort rkaufmann87.
    Sincerely, much appreciated. 
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  • Why is mail receiving incoming mail twice?

    Mail is receiving incoming mail twice. So it comes today and in a day or two it will receive todays mail again. Why is this happening and how do I fix it?
    Thanks

    Not likely to be spyware, but try canceling and see what some of the messages that get downloaded are.  It's possible that your account has been hacked and used to send spam, and you're getting flooded with bounces and angry complaints.
    See:
    http://www.reedcorner.net/guides/macvirus/is_it_malware.php#spam
    (Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

  • Mac E-Mail Not Receiving Incoming Mail From ATT/Yahoo Mail Server

    Recently "upgraded" to ATT U-verse. My Mac email client (3.6) suddenly not receiving incoming mail from the web-based ATT/Yahoo. Settings-all are correct: Telephone talk with Tier 1 and Tier 2 ATT reps confirmed "unusual" problem, and that the settings (ports, ssl, etc.) are indeed all correct. Tier 2 supervisor referred ticket (F23576784) to the brilliant minds at Yahoo for help. I've heard nothing for five days. Some emails do get received on my client, from (Apple, ATT, for example). Others languish on the web-based mail, with no push to my iMac. Tests of sending myself e-mails continue to confirm problem, with test emails sitting at Yahoo server, no push to my Mac client.
    I am able to send e-mails successfully from client. Interestingly, a couple of incoming e-mails from friends did manage to slip through the lines and arrive in my Mac client a couple of days late. Brave little souls, they're not talking.
    I've tried all sockets, all other settings possible, but no luck. Why is there no straight-forward answer to this proliferating problem? Odd e-mail behaviors? No documented or shared answers by the big outfits to Mac users? Mac mail virtually disabled and useless? Has anyone found a path to resolving the varied but similar problems in this area yet? Thanks in advance for any help offered beyond adjusting preferences over and over and over. That ain't working.
    Stuiee

    Geez, some emails are getting through, most are not forwarded to my client MacMail. They are also marked as read, which could mean that Yahoo is forwarding them somewhere...(?) Can't get ahold of Yahoo, ATT forwards me to Yahoo, Yahoo has no method of emailing real, technical questions, ATT supervisor actually called Apple and there is nothing wrong with the OS or my set up requirements.
    Does anyone know a workaround for setting up smtp requirements? Can't switch email clients at this time, would take a lot of changing existing contact info for bizz.
    At this point all I would like to know is, where is the problem? Why does a server (ATT/Yahoo) send some mail to my account, not send others, and marks all messages on the webmail as read? Thanks for the one response, I do believe the problem is some minor error set at the isp's server software for Macs, but who knows?

  • Why am I unable to send e mails from my IPhone or IPad and get message rejected from outgoing server, message placed in outbox

    Why am I unable to send e mails from my iPhone, and get message rejected by server and message put in outbox.  I have tried changing server ports but to no avail.  I am not very technically minded so any suggestions in laymans terms please.  This is a big problem as I work away frequently and need to answer e mails.  This also happens when at home and on my own wifi.

    Hey Pam3008
    The article below will give some troubleshooting steps to resolve Mail issues.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • How can I get iCloud inbox to receive incoming mail

    I am unable to receive incoming messages in iCloud inbox on iPad 2. I followed all troubleshooting steps Including adding and deleting iCloud account.

    I've got the same question but I'm using Outlook 2007... must be a solution after I've just spent a ridiculous amount of time inputting friends Birthdays into Contacts!!

  • I am unable to receive e-mails on my i-pad.  The last one came in on 5th December and nothing since?

    Help - I am unable to receive e-mails on my i-pad since beginning of December.  I can send them but not receive?

  • All of a sudden I am unable to receive e-mail through comcast on my PC. I am able to send e-mail. I can receive comcast e-mail on my phone and tablet

    All of a sudden I am unable to receive e-mail through comcast on my PC. I am able to send e-mail. I can receive comcast e-mail on my phone and tablet. One help topic suggested I delete the password for my comcast mail and that I would be prompted to set up a new password. No such prompt appeared. I am wondering about help for this problem. I'm also wondering if I can delete the account nd add it again and what would be the ramifications of doing so.

    check the settings in your  mail settings, outgoing server.  If your ipad is ok, compare the settings with the ones on the phone

  • Why can't I stop receiving e-mail from Apple Support Communities?

    Why can't I stop receiving e-mail from Apple Support Communities? I have every e-mail preference set to no, yet e-mail still comes every time someone posts to the one discussion I took part in a few years ago.

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  • Unable to receive e mails

    I am unable to receive e mails on my new Q10.
    The account set up advice provided by my services provider, is for the Z10 model, but does not seem to work - in that i can send e mails but not receive them. There is also an anomaly with the smtp server settings which differ from those listed for the Z10 - but which work for sending e mails.
    the server settings i am using are;
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    i have searched but can't find any specific set up info for the Q10 - not sure if the operating system is the same?/
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    The device model doesn't make a difference here. The OS might make a difference in UI organization, don't know, but in the bigger picture it doesn't make a difference.
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  • TS3899 My iPhone 4s suddenly stopped receiving incoming mail.

    My iPhone 4s suddenly stopped receiving incoming mail.  I am still able to send from my iPhone but not receive.My email is still coming through on the desktop, sending anbd receiving.

    Thanks for the reply. The SMTP is the Outgoing , which is working.  I cannot find the incoming settings though. Are there any? The settings were never changed by me, I think there has been a network change somewhere. AT&T or Apple. I have rebooted several times, and even did a restore.  Same problem. The "checking email" and "last Updated xx/xx/xxxx" message at bottom of screen just constantly flashes on and off when I check email.
    I can send email from my iPhone ok.

  • TS3276 Sent a 22 MB file and since then unable to receive e-mails and the file keeps "ghosting back" to my recovered messages folder. Help!

    Sent a 22 MB file and since then unable to receive e-mails and the file keeps "ghosting back" to my recovered messages folder. Help!

    thanks for your reply. I appreciate your taking the time to respond.
    yes, I thought my limits were 20 MB, but I let my client talk me into trying to send it anyway (won't be doing that again). I actually spent some time with the apple tech support person (who was awsome!) and he had me delete some files from my mail folder in the Administrator folder and changed some settings in my mail prefernces.
    Everything is working fine now.

  • Why can't I receive incoming mail for hotmail account?

    I have just setup my hotmail account for iMac. I can sent out mail from this hotmail account, but I cannot receive incoming. My hotmail server is set to : incoming - pop3.live.com & outgoing - smtp.live.com.

    I can send mail, just can't receive mail.
    The server end of this mail is Exchange Server, but gmail or other POP account don't have this problem.
    I use Connect Doctor to check, it shows OK for POP and SMTP.
    Use IMAP to access this mail account, It works fine.
    Is it the problem for NTLM authentication problem?
    Thanks in advance.

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