Why am I using data plan when on wireless network?

Why am I showing a use of data when I've only accessed via my wireless network and have not enabled any background activities.

Visual voicemail uses cellular data, not wi-fi.
Wi-fi is also turned off and cellular data takes over after some period with the iphone asleep.

Similar Messages

  • Can anyone help me with this: my daughter lost her unlimited data plan when I used her upgrade.

    My daughter lost her unlimited data plan when I used her upgrade to buy a new phone (upgrade transfer). She didn't upgrade her phone, I did. No one told us this was going to happen and the first I knew of it was when I got a letter in the mail telling me of the change. We went back to the store where we bought the new phone and they put in 2 requests for her unlimited plan to be reinstated, but both were denied. They then told us to call Customer Care, but Customer Care doesn't care. Does anyone else have any experience of this and know of any recourse we may have? Thanks for any help you can give me.

    tikibar1 wrote:
    She didn't upgrade her phone, but you did by using her upgrade.  It's her contract that then gets extended, not yours.  And, unfortunately, as of last June, whenever you sign a new two-year contract, you lose your unlimited data.  You can try to reverse the upgrade and get the unlimited data restored if within 30 14 days, but since Verizon has discontinued the unlimited data plans for everyone, I'm not sure how successful you'll be.
    For what it's worth, to keep unlimited data (at least for now; rumor has it that it may be completely gone next summer), you don't want to sign a new two-year contract, but pay full retail price, get the phone elsewhere (like ebay), or use an upgrade from a phone that's on a tiered data plan.
    It's 14 days, tiki.  Otherwise they are out of luck.

  • Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Texting longer text messages or any media (pictures/video/sound etc) being sent requires data to be active. However, it does not count against your data caps.
    Since you have an iPhone, you must also be aware of the difference between iMessage and SMS Text messages. The iPhone, by default, will send an iMessage when sending another text message to anyone else with an iPhone, iTouch, or iPad. This does use your data if you are not connected to wifi. In Settings, you can turn iMessage off, and then all of your texts will go through Verizon.
    Also understand- iMessage will use wifi when connected to wifi, but would need cellular data connection to work when not connected to wifi. Regular SMS text messages that are long or any media will always use the cellular data and not wifi, so will not send if cellular data is turned off, even if on wifi. However, this does not count against your cap.

  • HT4157 my ipad stays on the data plan when im next to my wifi. Why doesnt it switch over to the wifi?

    I bot the ipad mini with the cellular plan. My old ipad would automatically go to my wifi from my data plan when i was close to it. Or for that matter, any wifi network. Now, I have to manually turn off the data plan to pick up wifi. How can I get to automatically switch over to wifi?

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or just turn cellular off like you have been doing.
     Cheers, Tom

  • How to keep the Unlimited verizon data plan when upgrading to iphone 4s?

    How can I keep my unlimited data plan when upgrading to a IPHONE 4s???
    I tried everything!!! I have an apple giftcard so I want to use it through apple.com but It wont let me keep my unlimited data plan

    The terms of your data/phone plan are solely determined by your carrier, in this case Verizon.  It is up to them if they wish to allow consumers to carry over the existing terms of their plan.  Hence, the thing you need to do is contact Verizon customer service and ask them to carry your terms over with your upgrade.  I'm hoping if you ask nicely they may do it.
    Hope this helps

  • Will I be able to keep my current data plan when I buy the new iPhone 5.

    Will I be able to keep my current data plan when I buy the new iPhone 5.

    Sprint, definite yes (but moot because 3GS is not a CDMA phone)
    Verizon, if you buy at full price $600
    At&t, yes but there may be a caveat
    Outside the USA, I don't know, we need to know your current Tariffe/plan to help.
    Contact your carrier to negotiate any loose ends.

  • I used my iPad on a wireless network in Europe. Now I am trying to log in to a site from home in the U.S. and can't. Any ideas?

    I used my iPad on a wireless network in Europe. Now I am trying to log in to a site from home in the U.S. And I get the following message
    You cannot be logged in to your account because your membership is not valid. Membership with MySurvey.com is limited to U.S. residents only. We apologize for any inconvenience this may have caused.

    many websites (mainly ones that stream tv) block all access from outside the country this have
    to do with Comerical rights and the likes
    any computer in the country you are in would be likely to give the same error
    if it bothers you I'd try contacting MySurvey as you having a membership which imply
    a login which imply a password which imply you're a valid U.S. residents maybe they will listen to
    reason and open their ip range block filter

  • Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

    I recently found out that 2 co-workers updated their phones back in Oct. 2013.  They purchased new phones under contract on lines available for upgrade at that time.  After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan.  They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines.  I purchased a phone for my son back in Dec. 2012.  His line was not available for upgrade at that time.  I upgraded my husband's line with the new phone and then they switched it to my son's line.  I was told that I would no longer be able to get the unlimited data on my son's line now.  I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data.  They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans.  Dec. 2013 I went to get my daughter a new phone.  Her line was available for upgrade.  The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade.  I asked about the unlimited data and how I lost it on his line before.  I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data.  The Verizon worker told me no.  Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to.  Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it.  Why?  I'm so upset over this difference.  I phoned Verizon at the worker stated that it could not be done.  He was nice but could not understand how one was able to do it and I couldn't.  One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired.  She said she came home called Verizon and Verizon at the 800# did it for her.  I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013.  They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012.  So I am being charged 30.00 for 2 gb.  I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee.  I am thinking about doing this because so dissatisfied.  Someone needs to check into this matter...should be no difference in customers.  This is not hear say,,,,it came straight from the people themselves.  They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time.  Some please help me to understand why?  If it can be done....I should be able to get it too.  Verizon should address this issue and treat all customers the same!!!!   Thanks

    If you didn't get a subsidized upgrade on the line with unlimited data,  you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited,  but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

  • Buyer Beware!! No data plan when using Droid X as a hotspot!!

    I purchased the Droid X right when it came out and got the "unlimited" data and hotspot options.  I just received my first bill and it has $250 worth of data charges on it.  I called customer support and learned that hotspot data is not in the unlimited plan.  In fact, they do not offer a data plan for using the phone as a wifi hotspot  - it's pay as you go. 
    This was the whole reason I bought this phone - to get the hotspot.  I even turned in a wifi card I had with Sprint.  Even the customer support supervisor admitted it does not make any sense.  What a disaster..... #fail

    CaboWaboMan wrote:
    Yes, I am beginning to understand this now, they would not want someone selling mobile hotspot space.  Can someone give me some idea of what 2 gigs of data represents, I am having a bit of trouble wrapping my head around this.  This is going to be a pure convenience thing for me.  Example i'm on the road with my laptop and need to mod an excel, word or access doc on the fly and send it off...am I good to do this several times or do I wait till i'm home or in the hotel?
    Very interesting conversation all, I appreciate the input
    short but sweet....do not play wow thru your phone while driving
    CaboWaboMan> nice name btw.
    It's hard to fully judge how much data is used.  just surfing and sending emails would ammount to thousands of pages and text only emails before you hit 2 gigs.  But, once you start adding in attachments you will have to figure in the size of those attachements.  If you send 10 x 200MB files in a month, you've hit your limit on the attachments alone.
    I stream pandora 5 days a week for hours upon hours a day and I use about 2.5 gigs of data per month, plus web surfing.  If i download a bunch of files on my phone that number will bounce up tremendously. 
    So...likely the excel files ammount to a matter of Kbs so it shouldnt be a problem to stay WELL within that 2gb limit.  I personally don't think it is worth the extra 20 bucks a month for 2 extra gigs.  I would transfer my excel sheet to my phone via USB and then send it direct from the droid to my recipient.
    Dj 

  • Why does my apple tv use data even when im not downloading..??? even when its idle it uses data???

    why doe smy apple tv use data when idle?

    If it's not accessing any internet content it shouldn't be. I would look into your security settings and contact ISP

  • HT5569 When my daughter uses her i-phone on our wirless network at home does it use data from our data plan when she plays games or aps from her phone?

    When my daughter uses her I-phn on our home wirless network does it still use data from our data plan? Thanks.

    No. As long as she's connected to WiFi, no cellular data is being used.

  • Am I using my cellular data plan when I listen to my songs?

    I subscribed to ITunes Match and also have my phone backing up to ICloud.  When I listen to a song on my IPhone, and I am not connected to wi-fi, am I using my cellular data plan?  I'm concerned that if I am on a long drive and I listen to music for several hours, am I going to use u

    The end of my question was:  ..."am I going to use up my monthly data plan?"
    Thanks.

  • Why do u use xi adaptor when u use a j2se

    hi,
    why is a xi adaptor placed when communication is done to j2se ... why is j2se always placed outside the architecture

    Hi Bose ,
    1.J2SE Adapter Engine is used to connect SAP Exchange Infrastructure (XI) to external systems. It uses the various xi adapters so that  XML and HTTP-based messages can be converted to the specific protocol and format required by such systems.
    Depending on the configuration, the adapters can be used to do the following:
    a.   Exchange data with external systems using a file interface or an FTP server (file/FTP adapter)
    b.  Communicate with messaging systems using the JMS API (JMS adapter)
    c.  Access databases using JDBC (JDBC adapter)
    d. Communicate with clients and providers of Web Services using SOAP (SOAP adapter)
    2.The Plain J2SE Adapter Engine is only supported for compatibility reasons. It hosts only a subset of the adapter functionality and has fewer security features. You should only use the Plain J2SE Adapter Engine if it is a precondition in your environment.       
                         J2SE Adapter engine is kept outside because the connection data is kept locally. The adapters of the Plain J2SE Adapter Engine are configured locally and not in the Integration Directory. Exchanged messages are also stored directly in the file system. Therefore, ensure that only the operating system user, who has started and therefore owns the adapter engine process, can read the property files and has access to the directories used for message exchange.
    The Plain J2SE Adapter Engine has a separate user and password management, which is not integrated into the overall SAP NetWeaver user administration..All configuration data for the Plain J2SE Adapter Engine is maintained in flat property files.
    The file for the engine administration data itself is located in the following directory:
    <installation directory>/tech_adapter/BaseConfiguration
    The file for the adapter configuration data is located in the following directory:
    <installation directory>/tech_adapter/Configuration
    *Pls: Reward points if helpful*
    Regards,
    Jyoti
    Edited by: Jyoti Acharya on Jan 4, 2008 2:42 PM

  • Ipad 3 Suddenly Using Data Plan Uncontrollably / Exhausting Data Plan

    I have an iPad 3 (64 GB) for a year, and previously an iPad 2, both with AT&T data plans. Never before have I had the following happen, after a couple of years using a 1-3 GB data plan. And I've never had ANY problem with my data plans before or unusual usage. (My iPads have been trouble free too.)
    I used my iPad late Saturday night and went to bed. Normally I close all apps, but not always. My 64GB iPad is nearly full and I just got a warning from Apple about my iCloud storage being almost full.
    When I woke up Sunday AM, all my data (about 2/3rds of 3 GB) had been used up.  When I called AT&T, that confirmed that my dataplan had run continuously from about my time of going to bed up until the morning when it ran out of data, about 10 hours total.  They couldn't give me more details than that.  The person I spoke to didn't seem very knowledgable about iPads but we did discuss that possibly an app ran in the background or an advertisement on a webpage, and this 'ate' my data uncontrollably. 
    At&T gave me 250 MB of data complimentary to help me troubleshoot the problem. I made sure everything was closed, everything was backed up, synced, etc. (as I normally would,) then I rebooted my iPad.  I made sure my data monitoring programs (which had previously been uninstalled since I never used them, but I reinstalled DataUsage,) and IMMEDIATELY my data started being sucked up. I was a third through 250 MB in maybe 2 minutes.  I was also watching the "Usage"  in my iPad's "General - Usage - Cellular Usage" area and as I kept rezero-ing it, it just kept jumping up to 1000 KB, most of it as 'sent', in jumps of about 200 KB every couple of seconds before I would reset, over and over.
    I finally turned off cellular data and here I am.
    Does anyone have a 'roadmap' to specifically troubleshoot this? I am not sure when/what last apps were updated. (Is there a way to pull this info up?)
    ANY help will be so much appreciated.  I am having some trouble finding information on how to troubleshoot this.
    I so also have an iPhone5, and nothing unusual going on there from what I can tell (I had them review my data usage there, and all seems 'normal'. Same for cellular, calls, texts, etc.)
    Should I just go to an apple store?

    When I am home, I am celluar only at this point. I was not connected to wifi at the location where the cellular data was used to exhaustion. So being on cellular and leaving it on overnight is something I've done for almost 2 years and never had a problem like this.
    Is there a way to troubleshoot what apps might have been using that data, specifically? Or whether it was repeatedly checking email (which would be a new problem, since all my email previously has been normal and fine previously and I haven't changed any aspect of that for ...probably a year.
    Is there a new glitch out there that might have caused this? That's more what I'm curious about. Or a way to methodically go back and see what specifically was using that data. Can I do that? Is there something out there that will tell me what it was?
    Thanks so much Tom! That is a great answer under different circumstances

  • How to consolidate data files using data pump when migrating 10g to 11g?

    We have one 10.2.0.4 database to be migrated to a new box running 11.2.0.1. The 10g database has too many data files scattered within too many file systems. I'd like to consolidate the data files into one or two large chunk in one file systems. Both OSs are RHEL 5. How should I do that using Data Pump Export/Import? I knew there is "Remap" option could be used, but it's only one to one mapping. How can I map multiple old data files into one new data file?

    hi
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    Use PARALLEL option, set also these ones:
    * DISK_ASYNCH_IO=TRUE
    * DB_BLOCK_CHECKING=FALSE
    * DB_BLOCK_CHECKSUM=FALSE
    set high enough to allow for maximum parallelism:
    * PROCESSES
    * SESSIONS
    * PARALLEL_MAX_SERVERS
    more:
    http://download.oracle.com/docs/cd/B28359_01/server.111/b28319/dp_perf.htm
    that's it, patience welcome ;-)
    P.S.
    For maximum throughput, do not set PARALLEL to much more than twice the number of CPUs (two workers for each CPU).
    Edited by: g777 on 2011-02-02 09:53
    P.S.2
    breaking news ;-)
    I am playing now with storage performance and I turned the option of disk cache (also called write-back cache) to ON (goes at least along with RAID0 and 5 and setting it you don't lose any data on that volume) - and it gave me 1,5 to 2 times speed-up!
    Some says there's a risk of lose of more data when outage happens, but there's always such a risk even though you can lose less. Anyway if you can afford it (and with import it's OK, as it ss not a production at that moment) - I recommend to try. Takes 15 minutes, but you can gain 2,5 hours out of 10 of normal importing.
    Edited by: g777 on 2011-02-02 14:52

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