Why am not receiving the forgot password email confirmations? Twice and i waited a long time and refreshed, etc

came to log on, forgot my password because of switching to chrome, entered email, selected forgot my password, was directed to click the link in email. waited came back to the page and did it again still nothing that is just not usual. that's all but i waited forever

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Similar Messages

HT202649 I am trying to change my password for my iCloud user id. The system is telling me my birthdate is wrong and I am not receiving the change password email. Does anyone know what to do?

i am trying to change my iCloud password and I cannot verify with security question since it won't take my birthdate and I am not receiving the password email. Can any one help?

Contact the Apple account security team for your country to verify your identity and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security. The call should be free of charge. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

I forgot my password and follow the steps but my email did not received the reset password email

I forgot my old apple password and I follow the steps for reset my password. But my frustration is when i login my email there was no email on resetting my password.

I've never received reset password emails.
Despite waiting 24hrs (as some forum posts had suggested it takes a bit of time to come through). So I created new account using a new email.
But now I have the same problem on a different account, and still nothing received. I've checked spam folder and email server but nothing is received. Other emails from Apple have been received, when I added voucher and when I registered to this forum.
So if anyone else has found a resolution I would be most interested also.

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...

Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara

I made the "forget id password" progress on the website but... i cannot receive the "reset password email" on my inbox. help!!

Excuse me, Im have a problem with my Icloud ID. I forgot the password. then, following the suggestions i made the "forget id password" progress on the website. I type exactly my email. but... i cannot receive the "reset password email" on my inbox. help me please!?
idk what's wrong. my email is [email protected].

Contact the Apple account security team for assistance resetting your password: http://support.apple.com/kb/HT5699.

Why has not received the message about the change secret Questions?

Why has not received the message about the change secret Questions on my email?

Be patient. You don't get an immediately notification email. Record the Claim Number somewhere in case something goes wrong. It can take up to 72 hours. I got mine in about 54 hours.

Hi .... I have created an account and do not receive the new apple email-lul confirmation

Hi .... I have created an account and do not receive the new apple email-lul confirmation

Hi Anghel,
If you are having issues creating an Apple ID, you may find the following article helpful:
OS X Mavericks: Create and use Apple IDs
http://support.apple.com/kb/PH14326
Regards,
- Brenden

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

TS2446 What if I can't receive the rest password email and can't remember the answers to security questions

I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?

Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

How can I reset my password if I never get the "forgot password" email for my iCloud account?

After upgrading to iOS7, my phone keeps bugging me to sign into my iCloud account when I can't remember my password. When I choose to resolve this, I never get the confirmation email back to reset my password and I've tried on my phone and on iCloud to reset my password but I never get the email to do so. Thus, I can't sign in and the pop-up asking me to sign in keeps popping up, it's driving me crazy! Has this happened to anyone and did you have to call technical support for this or did you find a work around?

Go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue".

I'm not receiving the AppleId email when I hit Forgot my password, how do I fix this?

I can’t recall my password for a different iTunes Id and I’ve went to AppleId.apple.com, pressed the ‘forgot your password’ button, it brought me to a new page with my email, I’ve made sure that I was my email, I hit Email authentication, and then it brings me to a page that says: “ Email has been sent”, but I’m not receiving any email in my Gmail account. I’ve made sure that I have no filters for Apple or iTunes and checked my Spam, and Trash folders and I see nothing.

Hi CoalBeans,
Welcome to the Support Communities! The resource below explains what to do if you do not receive the verification email for your Apple ID.
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Last Modified: Jan 5, 2015
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Cheers,
Judy

I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

I'm have not received the password reset email - b...

I forgot may password, again
So I did what I did everytime i forgot my skype password on my person account (forgot it because I have auto signin on). Went to the forgot password page, entered my email. then went to hotmail to get my code. The email never arrived! this was 2 months ago. I tried again on Monday night, same thing. I logged a ticket with skype admin and they said they would get back to me within 24hours. it has now been 48 hours... hmm.
Yes my email address is correct I copp pased even from the last email recoverey, I copy pased my skype name from the last email recovery. not much else I can do, I have reset my password 5 times in the last 12 months - sorry!
I checked my juke folder nothing. I checked my blocking rules, there is only viagra and luxury watches in the list - I dont think skype has that in the subject line.
Skype can you please send me the "
Your Skype details
To recover your sign-in details for Skype, simply follow the link
" email please!!!! Thank you

I was told today that I must unistall skype (was given directions to close skype actually) then reinstall skype via internets explorer "use Internet Explorer instead of a different one". So for entertainment I did. I followed the instructions step by step.
Then I get to the log in screen... Oh wait I dont know my password, so I start again. go to forgot password page enter my email, enter my skype name, enter === no email...
So skype, why am I not getting my email? has my account been hacked? Why am I being told to unistall skype so the I can recieve and email? is skype and my email connected somehow?
Please give me proper advice
Thank you

Why am not receiving the forgot password email confirmations? Twice and i waited a long time and refreshed, etc

Similar Messages

Maybe you are looking for