Why app store doesnt accept my visa card ?

MY visa was fine, then suddenly it said billing problemand i coundnt uptadae anything because it doesnt accept my visa details anymore and i cant understand why !

Are you in a different country then the one you used previously with your AppleID? The country of the Apple Store you are trying to buy from and  the billing address of your AppleID and the country you are in must match.
Also, your VISA card may have been disabled by Apple for security reasons.
Then you have to contact Apple Support. Only the Account Security Team can activate it again. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
     Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:
https://ssl.apple.com/emea/support/itunes/contact.html
And contact your Bank as well.

Similar Messages

  • Why does apple app store doesnot accept  my debit card?

    why does apple app store doesnot accept  my debit card?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    Could be anything from a chargeback, or your card is junk depending on what it is. Using the word debit card isn't realy descriptive, and can many mean many, many different things.

  • HT5622 Why is the App Store declining my active Visa card when trying to download a fee app?

    Why dose the App Store keep declining my Visa card when trying to download free apps? The card information is accurate and there is money on it? It's driving me crazy!!!

    Is your card still in date? Is the info Apple have valid?
    i.e. have you made a purchase recently on the app store that was all OK?
    I tried to download an app on my phone the other day using credit that was already applied to my account from a voucher. It asked me to update my card details (which I didn't have on me) which was frustrating as I wasn't even paying by those means!
    In the end I went home and downloaded it from my computer and it was all OK. If you have itunes on your comp, try downloading through that and see if you have any joy that way.

  • Why they don't accept my visa card?

    Why they don't accept my visa card?

    Is it a Visa DEBIT card ?   Debit cards are not acceptable payment methods

  • The App store stopped accepting my credit card all of a sudden. It says that my credit card is "not supported by the Chilean app store"... The credit card is Chilean and was working just fine. Help!

    This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
    However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
    I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
    It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
    Thanks and sorry for the very long post.

    Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

  • TS3638 app store not accepting my credit card security code

    hi, I haven´t use app store from my iphone beacuase app store don´t accept my credit card security code. I only can download free app.
    How should I do? thanks a lot

    Try here >  iTunes Store: My credit card's security code or zip code does not match my bank's records
    The iTunes and Mac App Store billing policy is the same.

  • Why app store is not working without card details

    My app store is not working without entering card details , I lost my olf apple id .
    i MADE a new one .

    What do you mean by 'not working' ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you mean that you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not then you will either need to enter credit card details (you should be able to delete the card after entering it) or create a new account, and use the instructions on that HT2534 page when creating it.
    How did you lose your old account ? If you can't remember its details then try the following :
    Recovering a forgotten iTunes Store account name
    Apple ID: How to find your Apple ID

  • App store not accepting my debit card. But I'm still being charged?

    So Ive been trying to buy this app for a while now so I bought a $15 app store gift card. The app is 14.99 so I apparently forgot about tax. So I try to put my debit card info in (paypal) and it keeps getting denied. Next I checked my paypal acount to see that I have a few 1 dollar charges pending and I'm not really understanding whats going on. This even happened after havin to "identify" myself before downloading a free app. So whats going on? BTW Im on an iPad 3 ios 5

    This is an open forum, not Adobe support - Phone support | Orders, returns exchanges

  • PLEASE HELP !!! Apps store is declinig my debit card. 'your payment method was declined'

    From few days apps store is declinig my VISA card. 'your payment method was declined' i tried many cards but still its not working,i ve searched on internet it seems that many people are facing this problem, i ve tried everything but still its not working. i dont know why apple dont solve this problem or tell people how to solve it on a big level.there are thousands of people asking for solution.(and you people tell only to change account info and it never works in many cases)

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why US app store cannot accept to pay in foreign visa card?

    Hello.
    I'm Korean but living in japan now.
    so maybe my english is not perfect. Sorry.
    My question is,
    Why US app store does not accept to pay in foreign visa card?
    US app store is the biggest app store and sometimes i want to buy one. But i can't.
    Because the US app sotre only accept US credit card. I actually use my korean credit card in japanese app store, why US app store doent accept it?
    (*In addition,
    Why to make account, i should write address. I can't understand. I think what  apple need is credit card infomation, not where i'm living.
    Because of that, It is troublesoem when i buy japanese gift card to my brother who lives in korea. I cannot understand why gift card cannot be gift.
    Anyway, if the usage of foreign visa card cannot be allowed,
    my next question is that how about app store does sell gift card in other coutry's apple store??
    As i mentioned, US app store is most biggest store. Many people who dont live US, even want to use US app.
    How about selling the gift card on each country's apple store?
    For example, korean apple store sells US gift card and korean gift card both. Korean who want to use US app store, can buy gift card in  korean credit card. It's same as selling ipad!
    Actually, i heard some people who lives in US, sell US gift card to those who want to use US app store.
    If so, i really hope apple sell gift card through apple store officially.
    Thank you.

    Because purchases via the App Store are quite independent of purchases from other media or means. So, if you want to re-install an app that was installed via Disk, then use the Disk. There is no way such apps can be reinstalled or updated via the App Store.
    Why? You'll need to ask Apple.
    Regards
    TD

  • I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?

    I live in Italy and I am trying to buy an App, for the first time with my iphone4...in the past only downloaded free apps free apps; I have a US Visa card and it is not accepted by italian Itunes...what can I do to do my purchases?

    On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
    I mean, i dont think it really matters

  • Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    I Just signed in to find the answer to this too.  I started having the same trouble today.

  • Why does App store keep declining my visa?

    Why does App Store keep declining my visa? I've tried everything but it won't work. I've never had problems using my visa for payents before, so what do I do? without it I can't download any apps  

    Britt...
    Is your VISA billing address the same as the country where you reside?
    The Complete Guide to Using the iTunes Store | iLounge Article

  • HT3702 can i pay my app store debt with a debit card?

    can i pay my app store debt with a debit card?

    Yes, as long as it is from your bank and has a Visa/MC logo on the front of it.

  • I want to set up an app store account without a credit card

    i want to set up an app store account without a credit card and it shows on the help site online an option to set up with none but on my phone it only shows visa mastercard and amex i already updated the software to the 5.0.1

    i tried those steps on my phone before creating an account
    i am still stuck with the 3 choices. i went so far as to create other accounts from scratch to get the choices. i did not even have itunes on the 2nd computer i tried on so would be hard to sign out of it

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