Why Apple does not recognize the serial number of my iMac?

why Apple does not recognize the serial number of my iMac?

You're positive you have the correct number?
Open System Profile    /Applications/Utilities
Select Hardware on the left under Contents
Serial number is on the right under Hardware Overview
You can copy and paste it from there to here > Apple - Support - Check Your Service and Support Coverage

Similar Messages

  • HT1349 help!  Apple does not recognize my serial number

    I have an imac that I purchased a little less than year ago and today decided to purchase apple protection plan.  As I was trying to enter my serial number listed on the bottom of my imac, I was given an error message stating apple does not recognize my serial number.  I double and triple checked making sure I entered everything correctly, including going into "about this mac" from the pulldown menu and copying and pasting the serial number that way but STILL it is not recognized... tried to contact customer service but it went dead after being on hold several times so I tried using the email method but can't submit my question because..... you guessed it, my SERIAL number is incorrect and NOT recognized.  Anyone have similar issues?  help!

    Have you contacted the vendor or seller from whom you purchased the computer?

  • Trying to install old PhotoShop Elements 2.0 but site does not recognize the serial number. Help?

    I am trying to install an old PhotoShop disk Elements 2.0 but during installation the site does not recognize the serial number I have on my registration form. Help?

    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I have reinstalled Acrobat Pro 9 following a hard drive re format. It opens just fine but does not recognize my serial number. My computer is running Windows 7 64 bit

    I have reinstalled Acrobat Pro 9 following a hard drive re format. It opens just fine but does not recognize my serial number. My computer is running Windows 7 64 bit

    Hi 12msonti,
    Please try the following:
    Delete the Adobe PCD folder and caps.db file:
    Windows:  \Program Files\Common Files\Adobe\Adobe PCD
                        \Program Files\Common Files\Adobe\caps\caps.db
    Launch Acrobat and enter the serial number and check.
    Regards,
    Rave

  • I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this?

    I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this, and any idea how I can rectify the problem?

    When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
    http://support.apple.com/kb/TS1567

  • Adobe photoshop cs2 download on adobe website does not work-  the serial number does not work?

    photoshop cs2 download on adobe website does not work - the serial number given isn't recognised when you enter it when trying to install. the live chat at adobe cannot help and suggested that I may find the answer here. Can anyone help with this?

    Adobe has decommissioned the CS2 activation servers, so your old serial number is no longer usable.
    If you download the special non-activating version of CS2 that Adobe has made available to licensed CS2 users, you MUST also use the new serial number provided by Adobe on that download page:
    https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
    That S/N does work.  I double checked.

  • I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.

    I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia. 

    MX 2006 is so old it's no longer supported.  See if this helps you.
    Error: Unable to Activate | Macromedia products
    Nancy O.

  • Why apple does not provide the apps for free as samsung doing ??

    why apple does not provide the apps for free as samsung doing ??

    how the same app is for buy and in the other hand in android OS its free
    Free Android apps are generally stuffed full of adverts that drain 75% of the phone battery. See:
    http://www.zdnet.com/blog/hardware/android-app-ads-account-for-up-to-75-percent- of-battery-drain/19168
    Would you prefer to pay $0.99 for an app or lose 75% of your battery life?

  • We had our MAC book Pro stolen and we registered it with Apple. Is there any way to recover the serial number for police reports if the receipt does not have the serial number on it? Thx

    We had our Mac Book Pro stolen and have not been able to recover the serial number from our Best Buy receipt. We did register it with Apple during the set-up and downloaded music on it thru ITunes.  Any chance we can recover the serial number from somewhere?  Any details would be helpful.  Thank you!

    You can try going here, using the same AppleID you used on the machine:
    https://supportprofile.apple.com/
    You should see a list of all the devices registered to you

  • Install CS4 Production Premium from Design Premium CS3, but does not recognize CS serial number

    Try almost half day already but still do not know how to overcome the problem.
    My operation system is Windows XP SP3.
    I am installing Production Premium CS4 and it is an update version from Design Premium CS3. I tried to input my CS3 serial number in when it is needed, but it always gave me "Invalid Serial Number". I tried to install the Design Premium CS3 to the computer. The serial number is right and programs work fine. Then I tried to install the CS4 again. First, it cannot find my CS3 just installed before. Second, the serial number for CS3 still does not work. Any idea?
    I saw so many people posted the installation issues here. How come Adobe does not do anything to improve the product. I also called the customer support. After waiting 10 min, a guy asked my ID and then total silent. I called again and this time, I had to wait 20 min. Another guy told me this is tech issue so I need to call tech support. He gave me a 1-800 number but I tried, the number is invalid. I have been thought Adobe is a good company before. I really need to rethink that.

    Thanks, Bob. Indeed, it was my typo in the message (not CS, should be CS3). My purchase was right (I even discussed with Adobe Store person before I placed the order). I have Design Premium CS3 and the updates I brought is the one which can update from Design Premium CS3. Actually in the menu where I can input my CS3 serial number, it has several options and one of them is exactly Design Premium CS3. See this page: http://www.adobe.com/products/creativesuite/production/upgrade/ (I ordered the 2nd option. I ordered from a vendor which charged me $579).

  • Why Apple does not ship the iPad/iPad2 with a simple calculator app?

    I just wonder what are the rationales, if any, behind the exclusion of a calculator app from iPad.

    Barbara Brundage wrote:
    None of us can tell you why apple does or doesn't do anything--we're just other users like you. But there are a number of decent free calculator apps you can get from the app store. I use Calculator XL.
    Before I retired one of the projects I worked on was the HP-41CX--I designed and programmed the logic board tester--so when I purchased my iPhone I was quite pleased to see that a very good emulator for the 41CX was available from the app store.
    Prior to finding the emulator I had tried several of the free calculators and found them all insufficient for one reason or another. Links to i41CX below.
    without printer support:
    http://itunes.apple.com/us/app/i41cx-rpn-calculator/id292619450?mt=8
    with printer support:
    http://itunes.apple.com/us/app/i41cx-rpn-calculator-printer/id289068865?mt=8
    Of course if you don't like RPN...

  • Why apple does not help the scientific community?

    I see that everybody are asking the same question about the ability of writing superscript or subscript in word processors on ipad.
    The real question should be why such an expensive device does not meet the student and specially the scientific community. None of the program's used in ipad supports these most important features for any student. And I thin the reason would be the so itself since none of the program's have this feature. Therefore everyone just have to come up with different tricks to do the job that it should be so easy.

    You are not talking to Apple here, just users.
    Tell them here
    http://www.apple.com/feedback/ipad.html

  • CS5.5 Upgrade does not accept the serial number used for CS 5 Master Collection install

    Installed CS5 Master Collection from disk with given serial number.  CS5 Master Collection installed fine.  Inserted CS 5.5 Design Standard disk, and entered its serial number.  It asked for a qualifying product/serial number.  I selected "Master Collection CS5" and entered the serial number I had just used to successfully install that product.  I get an error saying "This serial number is not for a qualifying product.  Please try another."

    Serial Number or Activation Issues
    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help making contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Registration does not recognize my serial number for new iPad

    I have tried multiple times but it says product serial number does not exist

    Tccriv-
    Go to Settings-General-About and see if there is a serial number listed.
    You may have a defective iPad.  I suggest you show it to an Apple Store Genius.  If the Genius agrees, you may get a replacement on the spot.
    One thing you can try is to reset (reboot) your iPad.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
    Fred

  • AT200 service station does not detect the serial number

    Good morning, I wanted to update my AT200 Android 4 But I do not think works the service station and you do not recognize or model or part number and serial number, there would be some way to insert it or update it, you could do?

    Hi
    The Image flashing on AT200 series can be done by Toshiba authorized service provider…
    You have to contact the guys to perform this job.
    As I’m not mistake the Android v4.0.3 could be installed

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