Why apple dont accept the issue with the iPhone 6 plus? (Battery)

My mom send me as a gift one iphone 6 plus 64 gb (900 dlls...) and i was so happy, it was like wooow!
but after test my phone etc etc (11 days ago) i notice a VERY UGLY FAST battery draining, and i updated my phone to 8.2
same...
I Went to the apple online assistance chat and follow all the instructions of the girl: same...
i Went to the apple store (genious bar) and they test my battery etc (WOW 100% fine)
and i ask for a phone replacement, they toldme they can replace my phone with a refurbished one, becauae my battery is ok
"Stop using facebook, stop using this, stop using whatever."
Well... I had bettery battery performance on my old iphone 6 (6 hours screen with bright at 75% hard usage) and with this patetic phone i just got 5 hours of screen (100-0) with a very very low usage... And is a 900-950$ phone... I see a lot of people with the same issue, and the same responce by the apple staff, im tired, i dont want another defective phone, that plus is a refurbished phone...
¿why apple dont just accept their fault and replace all the phones, or batteries or whatever now and not in 2 years like with the iphone 5?
im hating so bad my phone, and the apple staff.

Coco Man wrote:
Correct, i have a lot of things disabled, location, background refreshing, icloud...
IT have hardware issue, but apple guys cant see it, because they juat aay "nah my test say your phone is OK, so get lost"
You didn't answer my questions.  Have you done a reset?  Have you done a complete restore and set up the device from scratch?

Similar Messages

  • HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

    I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

    Hey Etti101,
    I'd start off your troubleshooting process by deleting and redownloading the songs:
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    via: Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Regards,
    Delgadoh

  • Is Apple going to address the issue with the IPhone 5 charger port?

    Hi all
    I have had an IPhone for about 4 years and have had my current iPhone 5 for just over a year,I never had any problems until recently. Just before Christmas I started having issues with my IPhone not charging, I bought a new charger and the problem continued so I went into the Apple store in Newcastle, they pulled some dust out of the charger port and the issue appeared to be resolved. However after Christmas it happened again, and again I went to the Apple store, they did the same thing and the phone worked fine for a month. However, this last week the problem has come back, this time when I took the phone into the store, they tried pulling dust out the port but the phone would still not charge, I was then told that as the phone is out of warranty there is nothing they can do other than charge me £209 to fix it!!
    What concerns me is that after speaking to other iPhone users and doing some online research I have discovered this is a seriously common problem. So now through no fault of my own, I am left with a phone, which doesn't work and costs me £48 a month. Another concern is that I originally took the phone to the store with this problem before my warranty ran out and was given a 'temporary fix', which made the phone last untill just after my warranty has ran out!
    I am angry and disappointed, this issue needs to be addressed as the Phones appear to be like a ticking time bomb waiting to break, and for those of you like me, who this happens to you after the warranty is up, you are elft with no solution other than to pay £209!!!!

    Or talk to the store manager or Apple Customer Relations and explain that you brought the phone in twice before the warranthy expired for the same problem and that there was no permanent solution, though if clearing out the debris fixed it previously, it's perhaps unlikely that they'll think it a defect. You can try, though. Just complaining here will accomplish nothing since we're all fellow users in these forums.
    Regards.

  • How do you fix the issues with the OS X mountain lion? Screen freezes pages just swipe on own

    Having issues with the lion operating system

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • TS1559 Why are there so many issues with the iPhone 4S?  The WiFi setting on the 4S becoming greyed out is certainly NOT a rare instance.

    Why does the iPhone 4S keep losing the ability to connect to a WiFi server?  This is a repeat issue with one of our phones!

    I had the same problem with my iphone 4S, ios 7.1.2. The wifi button was grayed out for some time now. I tried several methods that I found in various forums, including the reset of network settings, airplane mode, fridge and more. NOTHING!
    Then I finally did what I wanted to avoid - the heating method, and it worked as follows:
    1. iPhone turned on, I held a hair dryer close to it while keeping the screen on and watching it while heating the iphone with the hair dryer.
    2. When the temperature warning came up on the screen, I put the iphone aside to cool up in room temperature (shut off the display). I turned it on/off couple of times until I saw that the warning was gone and normal screen came back.
    3. The wifi was still grayed out.
    4. I then did the network settings reset,
    iphone wifi was back to normal!!

  • Is sony correcting the issues with the PS4 controllers. The material for the analog sticks need to be changed.

    I would like to get a ps4 but both my friends ps4 controllers analog sticks are tearing. I have used both the ps4 controller and xbox1 controller, I like both but prefer the lighter feel of the xbox1 analog sticks they are more comfortable and durable. I dont want to buy a xbox1 but if sony does not correct this issue it will sway my decision. I really like the additonal power the ps4 offers but the controller is a major concern. When microsoft came out with the 360 it had reliability issues, microsoft instead of fixing the problem had consumers send there 360's in for repair. They would not admit they made a mistake with the design of the system and the so called repair was temporary for may consumers as it would just overheat again and you would experience the same red ring of death. My 360 broke 3 times which made me lose all faith in microsoft as a company. The decieved consumers instead of correcting the issue. I hope Sony learns from their mistakes. Dont send consumers the same flawed controllers, admit there was a production mistake and fix it!!! If you guys change the material and correct the issue please email me, if it is corrected I will be a playstation owner if not I guess I will have to go with microsoft. I would also love to see analog sticks with less resistance, closer to the xbox1 sticks.
    Thanks for listening hope you take these comments into consideration.

    Please share your suggestion on  Sony PlayStation Community here. I'm sure they'd appreciate it. Thank you! 
    If my post answers your question, please mark it as "Accept as Solution".

  • Verizon just needs to admit the issue with the new Android release and work to resolve things

    The carrier owes it to their customers to test new os releases for phones they support.  So whether this is Android or Samsung (I have an S5 Galaxy), who might be more at fault for this horrible release, it is the carrier that all blame must fall back to.  This has to be a Verizon issue to work and quickly resolve.  I have never been on any of these forums due mainly to no need.  My galaxy was awesome and Verizon was solid.  This OS update has changet all that.  Since the update here are my issues that have been happening.  (I am sure I will discover more issues as people on these forums are pointing out.)
    Phone reboots on its own 4 to 6 times per day.
    Phone gets real hot for no reason.
    Battery life is half what it used to be.
    Charging time is much longer.
    A number of apps that never had issues now keep failing.
    Phone never used to lock up but now has been locking up a number of times and sometimes requires a reboot.
    Music apps that never had a problem now just stop playing for no reason.
    Phone seems to bog down quickly.
    All in all, this phone Android update has been one of the worst phone experiences so far.  I am not sure how Verizon can avoid taking steps to fix this and publicly acknowledge there are problems.

    Agree. Overnight my phone update locked up. Luckily I woke up and noticed it and was able to spend the time to restart the puone..then the phone was too hot and had to 'cool' then at some point it locked up again and I ended up waking 15 mins after my 1st alarm and 15 mins before my 2nd one....never went off because phone locked up. Would have made everyone late to school and work. Today my phone is running all kinds of apps I never started (in the background) and battery has drained faster than ever before. I am really frustrated that the only help I get is to disable these apps or reset the update through my computer. Since others are having similar issues, I'm convinced the problem is once again with the update. Thanks, samsung and Verizon for making us upgrade and them ruining our experience!

  • I frequently have to remove and re-insert the SIM in order to access the internet. Has anyone else experienced this problem? Is the issue with the IPAD or the SIM card?

    I frequently have to remove and re-insert the SIM card in order to access the internet. Has anyone else experienced this?  Is it a problem with the IPAD2 or with the SIM card?

    Could be the SIM card, the iPad, or both.
    Start with replacing the SIM card.

  • Is there an issue with my iPhone 4S battery?

    I've noticed that my phone's battery has been draining quite quickly recently. This morning at 3, it was fully charged and 9 hours later around noon time, it was down at 12 percent. Multi tasking was off along with location services. I'm not sure if the issue is with the battery itself, the phone or the charger I'm using. Only other charging options I use is a charger at my office and a music dock my phone sits while it charges while I play music. Any ideas before I set up a Genius Bar appt? Thanks in advance.

    Restore iPhone with iTunes on computer. At end when prompted, Set Up as New iPhone. See if the battery life is good. If still problems, all iPhone 4S have full Warranty, make Genius Reservation and take iPhone, Charger, USB Cable to Apple for resolution.

  • Why are their so many issues with the update 4.3?

    update 4.3 just messed everything up. it shortened the txt tones, caused wifi issues, freezing issues (and why did an apple associate tell me that my iphone 4 was freezing because i hadnt updated to 4.3???)

    Most people have no issue at all.
    The shortened text tones are not an issue, they are the way Apple chose to make them in response to user feedback - not an accident.
    Have you tried basics from the manual to solve the freezing issue?
    Restart, reset, restore

  • I have the issue with the sound going on my iPhone 4s I have tried everything undocking it works for a short period then it starts again phone out of warranty so Apple what do I do

    The sound keeps going on my iPhone 4s ringer continues to work when volume buttons are pressed the word ringer comes up but none of the indicator blocks for volume level tried all the fixes undocking from PC works for a while then it happens again but phone not in warranty so Apple what's the fix

    IF you are getting no messages period - not just no iMessages - then it is very likely a carrier issue. It is AT&T and not the phone. SMS travels via the carrier wave used to make phone calls - iMessages use data and go through Apple servers as you know
    If you are getting no messages at all - then I wonder if your cell service is ok or if you are in an area of strong signal - then does your SIM card need to be looked at

  • Will you guys PLEASE fix the issues with the new update; it keeps crashing my ipad 2

    Guys, the new update is driving me crazy! I can't even delete and reinstall apps because it keeps crashing when I hit the install button. DO SOMETHING!!

    We here are not employees or representatives of Apple. We are all users like yourself.
    Two things that might help. Reset all your settings and reset the phone.  Use the Settings app to reset all settings. Settings > General > Reset > Reset All Settings  Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that helps.
    You might also let us know the specific problems you have, what you've done to correct them and what, if any error messages you have received. With that info someone here might be able to help you.

  • I cannot get decent reception on my 4s from Sprint.  I understand there is a known WiFi issue with the 4s as well as antenna issues.  Is this true and is it resoved in the 5 series?

    I cannot get decent reception on my 4s from Sprint.  I understand there is a known WiFi issue with the 4s as well as antenna issues.  Is this true and is it resoved in the 5 series?

    I am aware that Sprint has network issues. I have learned that Apple does have reception issues with the 4s.  The 5 series has more antenna area and a different protocol. I have owned at least 6 iPhones personally and over 30 as a company.  The 4s is junk. Apple's attitude toward customer service is much more of a problem than Sprint's network.  Apple sent me your non-answer to my questions instead of anything real. I asked about the iPhone, not about Sprint.

  • I added an iTunes card to my account. THe balance shows on the account, but I can not download, because iTunes has an issue with the debit card linked to the account. Shouldn't it default to the balance from the card I added?

    iTunes keeps telling me my debit card is declined, when I am trying to use an iTunes card that I added today. The amount from the iTunes card shows on the account.

    You need to fix the issue with the credit card on the iTunes account or you can remove the credit card.

  • All the problems with the X-FI,check this p

    I just got off he phone with creative so that I could RMA my card. This is what I was told were the problems and that most of the people working thier did not know this. They said that if you have a ASUS mb and nforce 4 chipset you need to have the firm ware updated.And the reason they never put it on the web site was for the simmple fact that not everyone had that chipset. I understood that just fine but my question was this,why had not one mod or admin said a word about this. The person I talked to was a guy by the name of jimmy and he even said they should have known that.So this is what I must do in order for my X-FI PLATINUM to be compatable with my ASUS A8N SLI PREMIUM I have to send it in and have the firmware updated.So I guess that should get rid of the snap crackle and pop and make this card work they way it should.
    This is what you need to tell them when you call.Cutomer needs EEPROM flash applied to the X-FI to fix the nforce 4 dificulties. This is what the rep told me to do,so know i'm going to RMA this sucker and I hope jimmy was right and this fixes the problem as it should.
    And cathrine why did you not know about this along with the 6 other reps I have talked to about my problem and the same problem others are having?
    One more thing they had a fix back in october of last year and thats what I was told from jimmy.

    SkullCracker,
    I am not aware of the full issues you discussed with support, but unfortunately the majority of the crackling / popping issues are not related to the nForce4 Asus boards. There are many in that thread reporting trouble on non Asus boards as well.
    The issue with the nForce4 chipset was very specific and is fixed by a motherboard BIOS update to properly enumerate the extra memory on the board. Those with manufacturers who have not worked with nVida to fix this issue can RMA their boards for an EEPROM change that will manipulate the card to work properly on these boards. According to the notes in our system, your card did not have this update and this may help with some of your issues. However, it is nothing specific to fix crackling as that issue is still being investigated and many with the EEPROM flashed already still have this problem.
    As far as the Mod's, the statements we have provided come directly from the X-Fi's product managers and the development staff investigating the issue. I would certainly love for this firmware change to correct all of the issues reported, but if it were that easy then the popping / crackling thread would not be near as large and would not be taking the heat for something so easily fixed. At this time, they have found WHAT is happening, but we have not heard a WHY or how to fix it. As soon as we do, you will hear more information in the main thread and Tech Support will get updated as well.
    Daniel

Maybe you are looking for

  • Problem with reflection in Generics

    I'm using the Prototype compiler for JSR-014 and I am having a big problem with reflection. In the simplest case class n<T> {     void go() {      this.getGenericType().getTypeParameters();      this.getClass().getGenericInterfaces(); }I get a "canno

  • Variance not splitting Qty & Price

    HI experts Need to identify what is going wrong here, i have configured PA Transfer structure for variance settlement as below. PRIV     Input Price Variance     VV011 QTYV     Input Quantity Variance     VV012 RSUV     Resource-Usage Variance     VV

  • BDC WITH ME51!!

    HELLO I HAVE CREATED A BDC WITH ME51,I AM FACING A PROBLEM WITH IT.IN THE ITEM DATA THE SECOND RECORD IS GETTING OVERWRITTEN BY THE 3RD RECORD DATA.PLEASE GIVE ME A SOLUTION.THE CODE GOES AS BELOW..........TELL ME WHERE I AM GOING WRONG. REPORT Z_BDC

  • About thinkpad warranty service for help

    i am a Chinese college student, i will buy a X200 thinkpad and then i will go to Canada for study, i really want to know whether or not the X200 i bought in China will have the International warranty service in Canada, thank you !!!!!

  • Why does my folio display differently on the desktop?

    Hello, I have an Image Sequence set up in InDesign, and on top of that an OAM from Edge. All the OAM has in it is static text, I put it through Edge because I wanted it to float on top of the sequence - naturally the overlay just covers up any normal