Why apps store can't open for featured, top chart,explore and search

why apps store can't open for featured, top chart, explore, search? I can't to search anything that I want to download. please help me

Hi nurrafiqah,
After reviewing your post, I have located an article that can help with Mac App Store issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Mac App Store: Solve problems
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

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