Why are Adobes help utilities so hard to use?

Am I the only person who finds Adobes help features next to unusable? For instance all I wanted to do was add a horizontal line in Muse. In Muse I clicked on help and got taken to the Adobe help page which is really just a freakin sales page! On that page I find a search link so I click on it and type in "Insert Horizontal line" I get replies from all of their products instead of just Muse where I clicked on the help button originally.
How about I get context sensitive and application aware results only. As is I find the help totally unhelpful and all it does is foster disdain for their products. From now on I won't use Adobe for help at all and will stick with Google. Or is that the point? Is Adobe intentionally driving customers away from their web site? Not a good business model IMHO.
Either way I find Adobes help pages are anything but helpful.

Once you tap on New list, it gives you the option to name the list. If you look, you can see the insertion point blinking. Once you select a color and name the list, tap done, and it will bring it up on the screen to start adding reminders.

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Why are Adobe Premiere Pro CS6 source and program monitors playing each others footage?

Why are Adobe Premiere Pro CS6 source and program monitors playing each others footage? I import my footage into the project like normal. I drag it to the source monitor on the left hand side to set in and out points then I drag it to the time line. The footage drops into the time line with no problem but when I go to play the footage in the time line it plays back on the source monitor and not on the program monitor like it is suppose to. Other times ill drag the clip to the time line and trim it there and it will be fine and show up on the program monitor. Then ill go try to set a clip to have in and out points (which is suppose to show up in the source monitor) but it shows up in the program monitor. The clip is not even in the time line it should not be on that monitor! I have updated the program to the late update. I have re installed the program numerous times and I have even ran the Adobe Clean up program. Couldn't find much on this problem. Please help thank you! I have a PC. My computer is also way over the recommended minimum specifications to have the program installed on.

Definitive Answer (I believe): It's all about this setting, "Write XMP ID To Files On Import" - which confirms that Adobe Premiere Pro is deliberately modifying the .mov file: http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
These posts give some background as to why having this setting enabled would be beneficial: one benefit being to be able to skip conforming files by matching the conformed file with the original using the embedded XMP tag :-
http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
http://www.dvinfo.net/forum/adobe-creative-suite/498627-why-premiere-modifying-video-files .html
https://forums.creativecow.net/thread/205/876064
(Found using Google search term "adobe premiere pro date modified")

Muse 2014.3 - Why are Adobe staying silent ?

It turns out that I am one of many, many people complaining about the latest update of Muse, 2014.3.
It is slow, full of bugs, updating assets invariably crashes the application and even simple things like changing page titles in plan mode are taking 10-15 seconds per change, it is ridiculous.
Why are Adobe not answering any of these complaints on the forum ? Do you not realise we are paying for a product that we can barely use and is making our working lives near impossible ?
ANSWERS PLEASE ADOBE AND PREFERABLY A SERIOUS BUG FIX OR THE LAST RELEASE BACK AGAIN......

An update was released today , please install the latest update.
Adobe Muse Help | Release notes | Adobe Muse CC
Thanks,
Sanjit

Why is Adobe SendNow not working anymore (after using Adobe Send)?

Why is Adobe SendNow not working anymore (after using Adobe Send)?
Can this be fixed?

We are concerned that you did not have a positive experience with Adobe Send. Can you share more information about your workflow so we can try to diagnose the problem?
If you can provide some context on whether you were using the Adobe Send website or the integration with Adobe Reader? Can you share some details on the types of files and approximate sizes you were trying to send to your clients?

HT1665 Why are my contacts not listed ? They used to be there.

Why are my contacts not listed? They used to be there.

I had the same thing happen to me. It's a bug in iPhoto 9.4.2.
The first time you run iPhoto after upgrading to iPhoto 9.4.2, it "updates the iPhoto library". This sometimes tickles a bug where iTunes can see all your iPhoto albums, but iTunes thinks they are empty. Since iTunes thinks all your albums are empty, it dutifully deletes any photos from your synced iOS devices.
It's easy to tell if this is the problem you are seeing. Open iTunes and go to the photos sync panel for one of your iOS devices. If you have multiple albums checked, but iTunes shows a total of 0 photos, then you have the problem.
I spent an hour with an Apple Genius. he couldn't find any mention of this problem in their internal support system. His recomendation was to reinstall the operating the system. I suspect that this won't solve it.
The only solution I have found is to restore iPhoto 9.4.1 and the corresponding iPhoto library from your backups.
I would refrain from upgrading to iPhoto 9.4.2 until Apple has a fix for this issue.

Why are these basic actions so hard?

I'm new to CS6 but not to video editing tools. I'm shocked that some basic controls are either missing or very hard to find. Can anybody tell me whether there's a convenient way to:
Enter a number (e.g. "00;00;04;00") to specify the duration of a clip or set of clips? I can't find a place to do it in the Effect Controls window.
Widen or narrow the timeline display without using the awkward Ctrl-+ keystrokes or manipulating the tiny slider control below the timeline? Perhaps an easy gesture?
Select a very narrow (short) clip when hovering over clip only produces trim cursors? I don't want to expand and compress the timeline just to do this.
Thank you!

What work process do people follow for creating a film using CS6 that includes animated text? Many other non-linear editors have built-in text and object motion effects but PP apparently doesn't.
I do all complex titles in Ae.
You need to study up on Dynamic Linking.
Premiere Pro / Adobe Dynamic Link
http://help.adobe.com/en_US/premierepro/cs/using/WS318FB3AB-E1D1-40f7-9FD9-BB04A6F6A465.ht ml
Dynamic Link workflows in Premiere Pro
http://tv.adobe.com/watch/adobe-beginner-classes-with-dennis-radeke/episode-41-dynamic-lin k-workflows-in-premiere-pro/
After Effects / Dynamic Link and After Effects
http://help.adobe.com/en_US/aftereffects/cs/using/WS92A6319B-B1EB-4b49-A09A-9FFE83E6CD37.h tml
I thought I could just move these titles screens into AE, create the animated intermediary frames in AE, and then copy the new intermediary frames back into PP. After hours of poking around, I'm coming to the sad conclusion that PP title screens can't be imported into AE. Can this possibly be true?
Yep.
I've got 25+ points in my PP sequence where I'd like to have the text animate. I don't want to re-create all 25 start and end frames again in AE.
Dynamic Linking is the best way.
Unfortunately, you will need to re-create the titles.

Why is Adobe Help still so lame?

Seriously, the Adobe Help app is worthless. As is previous versions, if you have the app already open and select help from say Flash another instance of the Help app will launch temporarily. With this new version that same problem still exists but now you don't even receive help it just tells you that content needs to download. Why not just download the info I need? Life was so much easier when Flash had the help built right into the app.

Sorry, I thought for sure I put my post into the general area.
Sent from my iPhone

Are Adobe about to abandon hard copy updates for photoshop?

The rumours are spreading like wildfire. Are adobe about to abandon the updating of Photoshop software by 'hard copy single payment' to a monthly subscription based update?

Well I guess I’m coming at this from using Photoshop for 17 years… and thinking long term.
IF I switch over to the Cloud and IF Adobe does not raise the subscription fee… In ten years I will have paid Adobe $2300 for privilege of using Photoshop. Then I retire, then my income drops 60%... then I have ten years worth of work that I can no longer afford to open as an editable PSD file…
From a company that developed and promoted DNG… it seems oddly unfriendly to the archival access of personal projects to allow full access via subscription only. Most users feel Photoshop is a tool, not a service. The current Creative Cloud model says Adobe feels differently.
And I am not anti-cloud by any means. I just feel the proposed license model is not very considerate of many consumers… especially the mid-tier or hobiest user.
But… Photoshop Beginners Forum is not the place for this chat.

Why are iCals help windows empty? Topics are listed in a pulldown menu, but the help page that pops up is blank.

Why are iCal's help windows empty? Topics are listed in a pulldown menu, but the help page that pops up is blank.

It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also,
check the programs that are on your computer
'''''Windows > Start > Control Panel > Uninstall Programs.'''''
Go thru the list and use a web search to check any that you don't
know what they are.<BR><BR>
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]'''''

Why are my matched songs with downward arrow using mac disk space

I have 1159 songs in my iTunes library which takes up over 16 GB of space on my macbook air SSD. Of those 499 are matched with 451 showing "matched" as well as the cloud icon with a downward arrow which I thought meant that they were not stored locally and needed to be streamed. So why are those 451 taking up 4.13 GB of precious SSD space. The same situation exists with my purchased and uploaded songs which make up the other 11 GB of SSD space. If I try to delete the song I get:
“Are you sure you want to delete this item from iCloud? This will delete this item from all your iTunes Match devices".
Maybe I don’t understand iTunes Match but I thought one of the advantages was that it freed storage space on your macs and iOS deices.

So now I have completed deleting the duplicates. I’m not sure it made any difference because now the 39 songs which were greyed out and waiting have uploaded and I still have over 14GB of iTunes on my completely full macbook air SSD
58 songs are downloaded using 484.6 MB which is fine. It is the other 908 songs showing the cloud with the downward arrow which take up 13.83 GB that I want to get rid of. The only problem is that if I try to delete them I get the message:
“ Are you sure you want to delete this item from iCloud? This will delete this item from all of your iTunes Match devices.”
So how can I delete them and leave them on iCloud?
I did try something you recommended elsewhere, holding down the SHIFT and turning off iTunes Match and then adding the computer again, but there was no improvement.

Why are Adobe lying thieves?

I cancelled a product I no longer used. I stopped using it a couple years ago. They love taking your money, and they love sending emails, but notice they NEVER send an email thanking you for another year's subscription when it might alert you to the fact they just jacked your bank account for another year on a product you're no longer using. But that's on me. Fine. So I managed to catch the charge within a day of it processing. I cancelled the product. I was promised a refund. Weeks went by.
No refund.
So I used the only method of communication that seems available, chat. Via chat I am promised this will be corrected. I will receive my refund in a few days. Weeks went by.
No refund.
So I went back to the chat. This time they said something about increasing the "priority" (how about just sending me the damn money?) of my case. They said I would receive an email update on the status of my case. Days went by.
No refund.
So I am back a third time on the chat right now. Gauranteed another hour of the run around. Hey moron Adobe thieves, I'm costing your company more in labor than if you'd just send me my damn refund. And I will not stop. If I have to sue you I will. I have more time than money.

Adobe ExportPDF
Cancellation processed 3 March 2015. Refund "processed" 5 March 2015.
But I don't see how you could do any better than the now 3 people who have promised this would be resolved. Quote from the third chat discussion I referenced in OP:
" I see and the relevant team are working on this. I will personally follow up this case and make sure you will be contacted at the earliest. "
See, personally following up on it. "Relevant team" are working on this. Working hard I'm sure. Because it takes A WHOLE TEAM A MONTH TO PROCESS ONE REFUND.
I wanted to contact this "team" personally, since they seem to be ignoring the chat men who make big promises, here was the reply to this request:
Can I talk with the "relevant team"? Because they seem to be ignoring your messages.
Harsha Vardhan: I am sorry, the team works offline and hence I will approach them and make sure this will be examined at the earliest.
At the earliest. I'm sure I'm in good hands and this will all be sorted out timely.

Why are Adobe forums being shared?

I'll admit I'm old fashioned and don't use or trust social networks much, but do we really need our requests for help with Adobe products being so easily shared with all of these companies? (Listed below, copied from the share module on the left of the content list) Is Adobe getting kickbacks from them or something? This seems to have no real benefit to the users of the help forums. If someone really wants to share a post, can't they just copy the url like we did in the good ole days before fbook? I don't remember anything in the privacy policy about my posts appearing on facebook and every other frickin social network on the planet.
These forums should allow knowledgeable people to be able to easily find our questions AND be able to easily reply to them so we can get on with our work.
Lose the stupid social and share crap already and focus on a forum that works properly.
[links removed by moderator]

Yea, I'm guessing probably to many links and they didn't want to check them all out as being safe or something. Okay I get that. But maybe just strip the anchor tag and leave the text next time? Kinda lost my entire point without them.
I know the posts show up on google, I use that resource to find answers and have no problem with that, but I've never even heard of 1/4 of these so called social sites. One of my concerns is that if someone answers a tough question that started here at one of those sites then we could be left for weeks, months, etc. without an answer to something we are following here, unless of course you also follow that particular site.
The share module is up right of the first post. Click the more link to see them all. I've copied those 300 companies/links again and will try to paste again as plain text. Sorry they were all bunched together, I separated a few and stopped cause it's taking so long. But this gives you an idea of what i mean. To be fair not all are companies, i.e. print, mail, etc. It just seems like a fad to add these social plugins to sites and I don't get it. I hope it wont hurt the function of the forum just so fbook and twitter gets more hits.
Here they are;
Facebook, Titter, Email, Print, Gmail, Stumble, Upon, Favorites, Tumblr, Pinterest, Google, Email, App, LinkedIn, Blogger, DeliciousY!, Mail, Outlook, PrintFriendly, AOL, MailLive, Journal, WordPress, FriendFeed, 100zakladok, 2linkme2, Tag, A97abi, Adfty, Adifni, ADV, QR, Lifestream, Amazon, Amen, Me!APSenseArtoAzadegiBaangBaiduBallTribeBeat100BiggerPocketsBit.lyBizSugarBland takkinnBlinklistBloggyBlogkeenBlogmarksBlurpaliciousBobrdobrBonzoBoxBookmarky.czBookmerke nBoxBrainifyBryderi.seBuddyMarksBufferBuzzzyCamyooCare2ChimeChiqCiripCiteULikeClassicalPla ceCleanPrintCleanSaveCndigColivia.deCOSMiQCSS BasedCurate.usDigaCulturaDiggDiggitaDigoDiigoWhois LookupDoMelhor.netShoutoutDoubanDraugiem.lvDropjackDuduDzoneEFactoreKudoselefanta.plEmbar konsEvernoteextraplayEzySpotFabulously40FarkFarkindaFashiolistaFAVableFavesfavlogFavoriten FavoritusFinancial JuiceFlakerFolkdCherry ShareFormspringFresquifunPfwispGabbrGamekickerGGGiftery.meGigBasketGiveALinkHealthimizeGo od NoowsGoogle+TranslateGo.vnGreaterDebaterHacker NewsHatenaHedgehogshistoriousHotklixHootsuiteIdenti.caihavegotIndexorInformazioneInstapap eriOrbixIRepeateriSocietyiWiWJamespotJappy TickerJollyJumptagsKaboodleKaevurKaixin RepasteKetnooiKindle ItKledyKommentingLa tafaneraLibrerioLiDAR OnlineCopy LinkLinks GutterLinkSharesLinkuj.czMessengerLockerBloggerLogger24mar.gar.inMarkmeMashantMashbordme2 daymeinVZMekusharimMemonicMemori.ruMendeleyMen√©ameMister WongMiximyVidsterMoemesto.ruMoikrugmRcNEtwORKMail.ruMyspaceN4GNasza-klasaNetLogNetvibesNe tvouzNewsMeBackNewsTrustNewsvineNujijOdnoklassnikiOKNOtizieOpenTheDoorOrkutOyylaPackgPafne tPDFmyURLPDF OnlinePhoneFavsPlanypusPlaxoPlurkPocketPosteezyPushaQRF.inQRSrc.comQuantcastQzoneWrite Your RepRedditRediff MyPageRedKumResearchGateSafelinkingScoop.atScoop.itSekomanSelect2GetherWebMoneyShavehShe Told MeSina WeiboSkyrock BlogSMIBookmarkingNetSodaHeadSonicoSpinSnapspringpadStartaidStartlapStoryFollowerstudiVZS tuffpitStumpediaFabDesignSuliaSunlizeSUP BROSurfingbirdSvejoSymbalooTaazaShareTagzaTaringa!CommunicateTextmeThe FancyFreeDictionaryThe Web BlendThinkfinityThisNextThrill OnThrowpileto.lyTopSitelerTransferrTuentiTulinqTvinxTwitThisTypepadUpnews.itUrlaubswerkWa neloWishMindrViadeoVirbVisitezMonSiteVKontaktevKruguDruzeiVOX SocialVybraliSMEHTML ValidatorWebnewsWebShareWerKenntWenWireFanWindows GadgetWowBoredWykopXangaXINGY! BookmarksYammerYardbarkerYiggSpreadlyYookosYoolinkYorumcuyumYouMobYuubyZakladok.netZicZac ZingMe

Why are Adobe CC programs killing my Win7 Taskbar?

I'm running Windows 7 Pro 64bit, which runs just fine, until I run an Adobe CC App, specifically Premier Pro CC. Then, on the next rebot, my task bar loads incorrectly. It appears to operate, but not fully and it does not display properly at all. It is transperant, but the icons in the bar are not distinguishable, there are no window previews, and the start button in the corner is much smaller, does not display proerly, and is indistinguishable (other than it's location on the taskbar.) If you click on the blob that resides in the start button location, the start menu does appear.
The only fix I've found is to restore to a previous restore point. This fixes the problem until the Adobe application is run again. Then on the next boot, it's jacked up again. Anyone else having these problems? Is this a known issue and is there a simple fix?

here's area I meant...personalize settings.. dont use aero ...make all this stuff simple and basic...

Why are Adobe fonts shipped with tabular lining figures as default?

I'm just curious to know why this is still the case? Even in typeface clearly for text like Minion, or sans like Myriad, or new ones like Source Sans and Serif?
Thanks in advance.

I'll tell you with one word ...
Tradition!
But on a more serious note, even with serif text faces designed for text, most designers expect (1) that digits by default have the same widths and line up, (2) that if one changes from one font to another, the default behavior of digit lineup won't change, and (3) tastes - not everyone likes the look of proportional width digits or even old style digits when available.
- Dov

Why are Adobe Flash Player scripts freezing?

Hello,
I've noticed in the last week or two my scripts for Adobe Flash Player completely freezing up. After a full five minutes of freezing, I get a general warning that:
"A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?"
"become" unresponsive? lol Anyway, even after I click "yet", it still takes a least another five minutes before it unfreezes. Now, I used to problems with Jave scripts, but those wouldn't take tens-of-minutes to abort. I've literally had Adobe Flash Player scripts freezes for 15 minutes at a time leaving my browser completely unresponsive.
It all happened after updating my plug-ins. I've tried messing around with them, disabling them all. I've even tried uninstalling and reinstalling flash player and making sure I had the right version for my old-ish operating system (Windows XP). That seemed to work for one session, but it's back to freezing after logging into places like mail.com.
Is anyone else having this problem? Is this a plug-in issue? How can be be remedied?

Unfortunately, this is not my problem. I can video videos on sites like Youtube, just find. The scripts freeze up on random pages. Basically, anywhere with ads that use Adobe Flash Player. It didn't use to do this.

Why are Adobes help utilities so hard to use?

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