Why Are Apple Not Addressing This Problem Of Ipod Crashing When Synicing!

I bought 15 Ipod Classics for my Employees for to use while working on software projects, and all 15 ipod crash at 3.xGB no matter which machine we use to put the 16.5GB of music on (we asked the employees to bring the music in and we have a music lience), and we have used the developers pc spec(Described below) the helpdesk pcs, sales, marketing (who use macs), finance, the music was stored on a seperate HDD for ease.
why is there no answer for this problem, ever where you look on apple theres no anwser.
we have a mac specialist on site and he is stumped by this problem, can someone please give an anwser please!!!!
thank you in advance.
Connor Greer.
Crazy Computing Connor.
Chairman, And The Developement Division.

If you find anything I'd love to hear it.
I just posted my annoyances here: http://discussions.apple.com/thread.jspa?threadID=2411594&tstart=0
So far, nothing has helped. Have tried multiple things:
- reboot mac - fail
- "reset" ipod - fail
- repartition ipod (erases everything, has to reset a few things, start from scratch) - fail
- "restore" ipod (downloads firmware, installs it, erases everything!) - fail
- move library from external drive to internal drive (mac mini) - fail
- delete itunes, download, reinstall - fail
- install itunes 8.2 - fail
- install itunes 9.1 (over 8.2) - fail
- manage library manually - fail
- use powered hub instead of plugging in directly - fail
- unplug other usb devices - fail
Always end up with error message saying it can't read/write to the ipod.
NOTHING has worked. Went to store yesterday, guy confirmed ipod working and said delete/resinstall and if that doesn't work to bring the mac in. [You can read my experience trying to do that.]
My guess is Apple either screwed something up for ipod classics when they were wasting time screwing with Palm Pre's ability to sync with iTunes (as has been suggested in other threads) and doesn't want to admit it, or they just plain don't care about ipod classics because we should be good little apple sheeple and buying ipads. I'm just a little disgusted right now, so my opinion is just slightly biased at the moment.

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Why Are Apple Not Addressing This Problem Of Ipod Crashing When Synicing!

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