Why are companies getting more and more difficult to contact via phone?

I recently had a problem with Fandango, then Roxio, and now Adobe and tried to call someone in the USA with no luck. I am tired of getting some guy in India (or anyone anywhere else) helping me with products I purchased from a US company with US dollars, to be used in the US! This crap to save money has GOT to end! Now, when I ask to be transferred to someone in the Us, they say they cannot do so. I hang up! Sirius radio is even worse regarding this by the way! I also tried emailing these idiots with no response. Does ANYONE know how to contact a US customer service rep? This country is going down the toilet, just like George Carlin said it would!
Thanks!

This is something that has been bothering me more and more as time moves forward.
The two biggest companies that I call for support, VMware and SonicWALL, have transitioned to this model. While it has been going on for a while, the time "wasted" waiting for call backs, not being able to move away from my desk for hours on end, and not being able to get a definitive time for the call backs is hampering my ability to do my job. I can't even start another support call with another vendor in fear of missing a call back.
Anyone else notice this trend with other vendors?
This topic first appeared in the Spiceworks Community

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Why are my purchased ringtones and alert tones being removed from phone?

I Have brought a ringtone and two alert tones twice and both times all have been wiped from phone and default tone put back???

Try updating to iOS 8.1.2 : http://support.apple.com/kb/DL1758 :
This release includes bug fixes and addresses a problem where ringtones purchased through the iTunes Store may have been removed from your device. To restore these ringtones, visit itunes.com/restore-tones from your iOS device.
Restoring missing ringtones : Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 :

Optical drive on iMac at work, barely one year old, won't read CD's....disc utilities shows disc unavailable! Rarely used and out of warranty, what a rip off!! I have been on MACS since the 80's and things are getting more and more difficult

Optical drive on iMac at work, barely one year old, won't read CD's....disc utilities shows disc unavailable! Rarely used and out of warranty, what a rip off!! I have been on MACS since the 80's and things are getting more and more difficult to deal with. Why did it quit after barely being used? Any help from Apple?

It depends on what you mean by "barely one year old". If the iMac is only a couple of days out of warranty, Apple's been known to make exceptions and extend the warranty, though it's by no means guaranteed. If it's several days or more out of warranty, then Apple will fix it, if it's a hardware problem, but the repair won't be free. This is no different now then it would have been with a Mac purchased back in the 80s.
Why the drive failed, if indeed it has, is impossible to say. Could have been a static shock, a weak component that failed when power was applied, or a mechanical fault in one of the tiny parts used in optical drives and hard drives that finally broke.
Regards.

Why do i pay more and more money yet the service gets worse and worse -- all the way around.

First of all, someone need to repair this site, because now, for the last thee times I've tried to log in, I have gotten a message that my password and user name aren't matching or some such nonesense. Mind you, I have it written down, and log in once a month to ipay the bill.
No more. They'll get it in the mail.
This is on verizon's end. At first I had no problems but for the life of me, I cannot log into my main account, which I only do to pay the bill.
THAT is going to stop.
Next, I want everyone to realize here that my cellphone is still on hold, and it's been a ONE HOUR, AND TEN MINUTES AND I ENDED THE CALL. This is inexcuseable. Unacceptable. I won't pay more money for that crap, quite frankly.
I'm sure now I've been routed to a black hole, because when I called in, I was -- AND THIS IS OUTRAGEOUS -- routed five tims, five times, five times back to the beginning cue. It is outrageous. There are customer service issues and I'll bet there are even laws against this tyupe of fraud. I call, I expect to punch in the correct info, which I do, then get routed to the proper place. Instead five times I got booted back to the cue.
Hey, if it were so easy as they claim this 'IN HOUSE AGENT" AND THIS LIVE CHAT -- WHICH I WAITED 15 MINUTES FOR SOMEONE NAMED ALEX WHO CUT ME OFF, IT MIGHT BE A WAY TO DO. BUT NOT WHEN THE WAIT IS JUST AS LONG, THE PERSON ON THE END IS JUST AS RUDE, THE SERVICE STINKS SO BAD, AND YOU BET I WANT TO TALK TO SOMEONE,...
MY VOD DOESN'T WORK.
WITH THE BILL I PAY FOR FIOS TV AND INTERNET, IT BETTER WORK. I KNOW THEY ARE ENGAGING IN THROTTLING -- THAT'S BAD ENOUGH. BUT VOD NOT WORKING? BAD, BUT NOT REACHING SOMMEONE ON THE PHONE? WORSE.
I FAIL TO SEE WHY ANYONE SHOUDL CONTINUE TO PAY MORE AND MORE MONEY AND GET THIS CRAP SERVICE, AND THAT'S WHAT IT IS LET'S NOT HEAR FRON ANY SYCOPHANTS.
BUT I SEE THEY TAKE MY MONEY EACH MONEY. THEY SURE TO TAKE IT.
WHAT GIVES WITHT HE WEBSITE AND ME CONSTANTLY HAVING TO CHANGE MY PASSWORD? DOES ANYONE KNOW WHAT IT THE ISSUE WITH THAT? BECAUSE WHEN YOU ARE AGGRAVATED, AND YOU SAY OK, LET'S SEE IF THIS WEBSITE HELP IS ANY GOOD -- HYOU WANT TO BLOODY WELL LOG IN WITHOUT HAVING TO CREATE ANOTHER PASSWORD.
THEN YOU WANT TO GET SONEONE HWO HELPS, NOT AN **bleep**, OBVIOUSL,Y VERIZON ISN'T [PAYING MUCH YOU CAN'T GET ANYONE TO WORK NIGHTS.
I WILL CALL BILLING TOMORROW. i WANT MY MONEY BACK FOR THIS MONTH'S PAYMENT.
THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED. AT LEAST BRIGHTHOSUE IS HERE I TAMPA.

What type of phone do you have? Is it a newer, 4G phone? Those phones are NOT available with one of the pre-paid plans.
Do you have a Family plan, or only an individual plan? Family plans are not an option on pre-paid plans. You would have to manage each line separately, keeping a pool of money available in each plan to be paid when the plan renews each month.
Several people have posted on these forums when they have forgotten to "fund" their pre-paid account and have lost their number and have to begin service again from scratch. There are also those on these forums who have forgotten the funds in their pre-paid account "expire" after a period of time and money in your account can be lost in this manner. Yes, there are upsides, but there ARE downsides to having a pre-paid account. You would have to balance the pros and cons to see which would be the best fit for you.
Of course, pre-paid is an option, one which everyone must make for themselves. Not everyone will be happy with a pre-paid, but if price is the deciding factor in your choice, it may be the correct choice in your case.

Why are my apps taking up more space than what the appstore says they will? Like were talking a full GB more than what it should.

Why are my apps taking up more space than what the appstore says they will? Like were talking a half a GB more than what it should.
For example the app Modern Combat 4 says it should only be 1.58 GB on the appstore but when i go into settings>general>usage it says it takes up 2.0 GB.
Ive tried deleting the apps and then reinstalling them but they still take up so much more space.
This happens for multiple apps of mine. Some I have never even opened before.
I have an ipod touch (4th Gen)(32GB).
I link to a mac computer.
I have IOS version 6.1.3
I noticed this a long time ago but didnt need the space, Now i need the space!!
Please help!!

Because you see the file size of the compuressed file. The file gets expanded when installed and that takes up more space. Also, data is kept in the app.

Adobe software is getting more and more buggier

So, this is getting very frustating...
I have noticed that Adobe software is featuring more and more bugs in the latest versions. (CC)
Bug in After Effects is the following: there is this new feature that automatic reloads footage. So if you rendering a 3d sequence, AE reloads the seq.
A very weard thing is that if you load a sequence starting from 'filename.750.jpg' to 'filename.1400.jpg' AE CANNOT find the footage on a new startup of the project.
If you render the movie, you get those coloured bars. One can notice the bug when the footage in the project window is displaying blablag[0750]. Notice that this filename has a leading zero. The only solution to be absolutly sure that the sequence is fully loaded is to reimport that sequence. (do not replace, really import a new sequence) (which is a pain if you a few)
Then the filename will display no leading zeros.
(not sure if one can disable this autoload, but even if I can, I dont want to disable that, I want that feature to work)
Another bug: it is impossible to use the effect Timecode, AE will crash.
btw, photoshop CC also features some bugs. Smart layers are broken, photoshop will crash. Airbrush is crashing. And all this is on very powerfull machine.
Has anybody noticed the same thing????
Very frustating, I have some deadlines and I cannot effort to rerender the whole bunch over and over again.
Some machine info:
Using the latest CC software
on a macbook pro retina, highest model from 2013.
Newest OSX system.
16 gig ramm
over 100gig is still free.

has that been changed since AE CC?
I never had any issues importing a sequence. Also, I noticed that I really need to pick the first frame of a sequence. In this case, blablag.750.jpg. That was never been an issue. In the previous versions, you could always pick a random frame and AE just automatic fixes the start and end frame of the sequence. Now you have to be really carefull. Also, this doesn't explain, why AE just shows up the sequence perfectly fine, but on a restart of AE of a background render, things goes wrong.
weard....

WHY ARE THE UK USERS PAYING MORE FOR THE CLOUD SERVICES????

WHY ARE THE UK USERS PAYING MORE FOR THE CLOUD SERVICES????
OR IS IT JUST LAZYINESS THAT YOU CHANGE THE DOLLAR SIGN FOR THE POUND?

it obviously doesn't, but then again some people or organisation only care about price when it comes to purchasing their laptops, and it is hard to justify making a special model for a selected few.
Sure everything can be done if there is a market for it, but Lenovo won't know how large the market is before hand, as such they are hedging a bet by not moving with the market (which Lenovo have done on many occasions). I guess the finanical return is not the worth the risk for Lenovo to keep the 4:3 or 16:10 screens.
But this debate has been going back and forth for a long time, so no point bringing it up again and again.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Why my mac book air warms up more and more often, more and more hot

Why my mac book air warms up more and more often,and more and more hot

I have this problem too when I use heavy applications like big intense games. When you use this, a lot of memory and CPU space is taken up. This causes the fan to spaz out. The fan tries to cool it off, which in turn makes an awkward loud noise. If it makes noise/and/or gets loud, go to "Activity Moniter" and see if anything is taking up a large amount of CPU %. If anything is 30%-70%, that a lot. Earlier, I transfered 2,400 pictures from my iPod to my Air, and it went crazy. Within like 3 minutes of it transferring, it got hot. I looked at the CPU %, and it was anywhere from 80%-somehow like 230%. Anything like games or apps or a lot of internet browsers can warm it up. One other huge thing that can cause this is airflow. If you operate it on like a pillow or something soft and/or somewhere with low airflow/circulation, your computer will get hot. So, either use it in your lap or on something like a table, and try not to overwork the computer. If neither of these things help, bring it in to the Apple store. I hope this helped! Good luck!

Why are all my movies and tv shows now on my ipad with the icloud icon? How can i get rid of them?

Why are all my movies and tv shows from my library now on my ipad with the icloud icon? I have turned off all icloud related services. I have never used it. On top of that, my ipad now gets stuck on step 5 of the sync - waiting for changes to be applied and never finishes.
Help

Hi, go in Settings, under Videos turn off "Show all videos" this will remove the purchased videos to be displayed in the Video app. The same can be done with the music.
As for Step 5, connect you iPad and on the summary Tab, uncheck
"Sync only checked songs and videos". Then wait, it takes a while but this made it work for me after many restore attempts.
good luck

OS 10.4.11 - MacBook Pro Crashing more and more every day - why?

Crashes more and more often - several times in a day.
Hope someone can help. This has happened to some of my friends who just put up their hands and bought one of the newer macs. I've only had this one for a year, and I don't/can't put up the funds all over again. I really really need this to work for school and for my job. Please help!
I have a MacBook Pro OS 10.9.11.
2.33 GHz Intel Core 2 Duo
2 GB 667 MHz DDR2 SDRAM
I tried booting from the apple cd and doing verify/repair - but that hasn't fixed the crashes. I am not a tech type person and I live VERY far from a apple store. My panic log and other recent logs are pasted below.
Recent Panic Log:
Sun Nov 9 13:26:50 2008
panic(cpu 0 caller 0x001A49CB): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x0002003c, CR3: 0x00ecf000, CR4: 0x000006e0
EAX: 0x00020020, EBX: 0x05909880, ECX: 0x00000000, EDX: 0x03df3640
CR2: 0x0002003c, EBP: 0x251fbb48, ESI: 0x314d0000, EDI: 0x00000513
EFL: 0x00010202, EIP: 0x003a42b6, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x251fb938 : 0x128d0d (0x3cc65c 0x251fb95c 0x131f95 0x0)
0x251fb978 : 0x1a49cb (0x3d2a94 0x0 0xe 0x3d22b8)
0x251fba88 : 0x19b3a4 (0x251fbaa0 0x1403b54 0x251fbab8 0x19a840)
0x251fbb48 : 0x39ed48 (0x5909880 0x8000 0x251fbb78 0x3bf483)
0x251fbb98 : 0x3bf414 (0x5909880 0x0 0x1 0x0)
0x251fbbb8 : 0x3bf4e3 (0x5909880 0x0 0x251fbbe8 0x3b17000)
0x251fbbd8 : 0x650cd0 (0x5909880 0x0 0x251fbc08 0x6518e9)
0x251fbc08 : 0x651b06 (0x5963000 0x18 0x0 0x1)
0x251fbc48 : 0x66d77b (0x5963000 0x3b17000 0x1 0x3a5b540)
0x251fbc68 : 0x650dd3 (0x5963000 0x3b17000 0x5963004 0x12db2d)
0x251fbc88 : 0x3b5499 (0x5963000 0x4b069c 0x251fbcd8 0x0)
0x251fbca8 : 0x187b8a (0x5963000 0x596c6c0 0x1d 0x251fbcd8)
0x251fbcf8 : 0x12b502 (0x4337fa8 0x578156c 0x2 0x11cc32)
0x251fbd38 : 0x11f1f0 (0x4337f00 0x251fbdcc 0x24 0x0)
0x251fbd78 : 0x12b6e5 (0x4337f00 0x10000 0x0 0x251fbd88)
0x251fbda8 : 0x1494a1 (0x251fbdcc 0x24 0x0 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeonX1000(4.5.6)@0x64a000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x610000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x620000
dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x63b000
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Mon Nov 10 16:52:19 2008
panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x33331e00, CR3: 0x00ecf000, CR4: 0x000006e0
EAX: 0x33331e00, EBX: 0x016c4c60, ECX: 0x042d6ef0, EDX: 0x016c4c68
CR2: 0x33331e00, EBP: 0x2512bb08, ESI: 0x00000014, EDI: 0x04b94940
EFL: 0x00210206, EIP: 0x00141502, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2512b8b8 : 0x128d0d (0x3cc65c 0x2512b8dc 0x131f95 0x0)
0x2512b8f8 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
0x2512ba08 : 0x19b3a4 (0x2512ba20 0x3aff7000 0x5 0x0)
0x2512bb08 : 0x12db2d (0x16c4c60 0x1 0x0 0x3)
0x2512bb38 : 0x12db4c (0x14 0x1 0x2512bb98 0x2512bbb0)
0x2512bb58 : 0x3bf5d1 (0x14 0x2512bb8c 0x131e99 0x131ffe)
0x2512bb78 : 0x3c63d3 (0x14 0x3851460 0x3851464 0x2512bbac)
0x2512bb98 : 0x3c4c1a (0x2512bbb0 0x3ebb54 0x35 0x3c6d3d)
0x2512bbd8 : 0x3c3710 (0x4b94940 0x3e93940 0x1 0x3e48cb)
0x2512bc38 : 0x3c2c90 (0x3e93940 0x4b94940 0x3f10bc 0x3c4dd8)
0x2512bc78 : 0x3c01b0 (0x4ace8c0 0x4b94940 0x3f10a4 0x3c4d73)
0x2512bca8 : 0x3c2c90 (0x4b9a200 0x4b94940 0x3f10bc 0x162a88)
0x2512bce8 : 0x387b66 (0x3cb9180 0x4b94940 0x2512bd28 0x3c2528)
0x2512bd08 : 0x38b367 (0x38b6a00 0x4b94940 0x23b2e470 0x38b6a00)
0x2512bd28 : 0x3b2954 (0x38b6a00 0x4b94940 0x2512bd58 0x3bf4ff)
0x2512bd78 : 0x18873c (0x38b6a00 0x4a04fb4 0x4a04fc8 0x11cc32) Backtrace continues...
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Wed Nov 12 00:07:32 2008
panic(cpu 0 caller 0x003BE004): OSObject::_RESERVEDOSObject9 called
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2532b498 : 0x128d0d (0x3cc65c 0x2532b4bc 0x131f95 0x0)
0x2532b4d8 : 0x3be004 (0x3f2a84 0x3f2c08 0x3f2c08 0x9)
0x2532b4f8 : 0x3bf27c (0x4b090c 0x9 0x2532b528 0x19a706)
0x2532b518 : 0x3c0ebf (0x3d679e0 0x4b0970 0x2532b558 0x19a809)
0x2532b538 : 0x3c0f13 (0x3b7b9e0 0x3d679e0 0x2532b558 0x0)
0x2532b558 : 0x3a6fb7 (0x3d679e0 0x4820048 0x25320010 0x2f28e000)
0x2532b5b8 : 0x3a6e37 (0x4825e00 0x4825e00 0x3831da0 0x0)
0x2532b5e8 : 0x66e80c (0x4825e00 0x3831da0 0x0 0x1)
0x2532b6b8 : 0x66f838 (0x40ee800 0x480c380 0x2f750000 0x533ac000)
0x2532b718 : 0x671e6e (0x40ee800 0x480c380 0x45cf00 0xd0)
0x2532bc68 : 0x65254c (0x40ee800 0x2532bcd0 0x5afa9a4 0x5afa9a8)
0x2532bcf8 : 0x3b19b9 (0x40ee800 0x1 0x2532bd2c 0x2532bd28)
0x2532bd38 : 0x3b4e75 (0x40ee800 0x1 0x382ecb0 0x1)
0x2532bd68 : 0x189fdc (0x40ee800 0x1 0x382ecb0 0x5afa9c0)
0x2532bdb8 : 0x12b4ee (0x5afa98c 0x5afa7a0 0x2532bdf8 0x11e042)
0x2532bdf8 : 0x124b17 (0x5afa900 0x37fb4f8 0x3fe6238 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeonX1000(4.5.6)@0x64a000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x610000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x620000
dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x63b000
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Mon Nov 17 00:12:18 2008
panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xeeeeeef2, CR3: 0x00ecf000, CR4: 0x000006e0
EAX: 0x00010001, EBX: 0xffffffff, ECX: 0x04297b8c, EDX: 0xeeeeeeee
CR2: 0xeeeeeef2, EBP: 0x2520bec8, ESI: 0x7fffffff, EDI: 0x03b70288
EFL: 0x00210887, EIP: 0x0013d832, CS: 0x00000008, DS: 0x044f0010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2520bc98 : 0x128d0d (0x3cc65c 0x2520bcbc 0x131f95 0x0)
0x2520bcd8 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
0x2520bde8 : 0x19b3a4 (0x2520be00 0x5a 0x2520bf08 0x1f15d027)
0x2520bec8 : 0x130542 (0x3b70288 0xffffffff 0x7fffffff 0x2520beec)
0x2520bf08 : 0x195f2e (0x2520bf44 0x0 0x0 0x0)
0x2520bfc8 : 0x19b81e (0x42ec960 0x0 0x19e0b5 0x384d718) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffea38
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Fri Nov 21 02:59:20 2008
panic(cpu 0 caller 0x0019A516): simple lock deadlock detection - l=00466260, cpu=0, ret=00000000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2522bb58 : 0x128d0d (0x3cc65c 0x2522bb7c 0x131f95 0x0)
0x2522bb98 : 0x19a516 (0x3d1478 0x466260 0x0 0x0)
0x2522bbb8 : 0x13d46a (0x466260 0x283 0x2522bc08 0x140a17)
0x2522bbd8 : 0x72ae7a (0x3e7eea0 0x38c0b40 0x2522bc08 0x168ec68)
0x2522bc18 : 0x72a610 (0x3e6bc00 0x2522bc5c 0x2522bc48 0x3c0d78)
0x2522bc38 : 0x73c3c3 (0x3e6bc00 0x2522bc5c 0x2522bc68 0x3bf37a)
0x2522bc78 : 0x38aff4 (0x3e6bc00 0x0 0x47a3f00 0x3bf4e3)
0x2522bca8 : 0x38bbb0 (0x47a3f00 0x3e66d40 0x0 0x37fec80)
0x2522bce8 : 0x38f5a3 (0x47a3f00 0x381de60 0x0 0xffffffff)
0x2522bd28 : 0x38f755 (0x47a3f00 0x4 0x47a3f04 0x199793)
0x2522bd48 : 0x5b9696 (0x47a3f00 0x0 0x2522bd78 0x1a3736)
0x2522bd68 : 0x3b2efa (0x47a3f00 0x4b069c 0x2522bdb8 0x1985e1)
0x2522bd88 : 0x188817 (0x47a3f00 0x418c6cc 0x2522bda8 0x19e23a)
0x2522bdb8 : 0x12b4ee (0x4c27cb4 0x4c3cfa8 0x0 0x0)
0x2522bdf8 : 0x124b17 (0x4c27c00 0x0 0x18 0x2522bedc)
0x2522bf08 : 0x195f2e (0x2522bf44 0x0 0x0 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.ACPISMCPlatformPlugin(2.7.3d4)@0x73a000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x610000
dependency: com.apple.driver.IOPlatformPluginFamily(2.7.3d4)@0x724000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x6b2000
dependency: com.apple.driver.AppleSMC(1.3.0d1)@0x732000
com.apple.driver.IOPlatformPluginFamily(2.7.3d4)@0x724000
com.apple.iokit.IOUSBFamily(2.7.7)@0x5a5000
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Fri Nov 21 18:54:52 2008
panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00008400, CR3: 0x00e99000, CR4: 0x000006e0
EAX: 0x00008400, EBX: 0x0000001c, ECX: 0x00000000, EDX: 0x0168ec68
CR2: 0x00008400, EBP: 0x2523bbc8, ESI: 0x00000018, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x0033ebbf, CS: 0x00000008, DS: 0x00ab0010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2523b9b8 : 0x128d0d (0x3cc65c 0x2523b9dc 0x131f95 0x0)
0x2523b9f8 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
0x2523bb08 : 0x19b3a4 (0x2523bb20 0x35275038 0x2523bb48 0x127487)
0x2523bbc8 : 0x314208 (0x18 0x50 0x0 0x3d53de4)
0x2523bc18 : 0x2fe8a8 (0xeb2000 0x0 0xeb2fff 0x0)
0x2523bd28 : 0x1e5ab1 (0x2523bd54 0x297 0x2523bd88 0x1d172b)
0x2523bd88 : 0x1e07dc (0x4baa39c 0x2523be9c 0x11 0x2523bde8)
0x2523be08 : 0x35071b (0x4114120 0x2523be9c 0x3ed6a04 0x1)
0x2523bef8 : 0x350893 (0x40dd1f4 0x4114120 0x15 0x1bc77840)
0x2523bf58 : 0x37b300 (0x40dd1f4 0x4112878 0x41128bc 0x0)
0x2523bfc8 : 0x19b77e (0x42ed180 0x0 0x19e0b5 0x4510530) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb021ce18
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Fri Nov 21 20:35:27 2008
panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x0041fa4c, CR3: 0x00e99000, CR4: 0x000006e0
EAX: 0x0041fa40, EBX: 0x04658224, ECX: 0x0397cc80, EDX: 0x03aa3274
CR2: 0x0041fa4c, EBP: 0x25253c88, ESI: 0x0465821c, EDI: 0x03aa3270
EFL: 0x00010002, EIP: 0x0013f301, CS: 0x00000008, DS: 0x037c0010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25253a58 : 0x128d0d (0x3cc65c 0x25253a7c 0x131f95 0x0)
0x25253a98 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
0x25253ba8 : 0x19b3a4 (0x25253bc0 0x1103 0x168ecb8 0x0)
0x25253c88 : 0x13f3d7 (0x465821c 0x3aa3270 0x41fa40 0x19e23a)
0x25253ca8 : 0x11f6e9 (0x465821c 0x3aa3270 0x25253ce8 0x121b41)
0x25253d18 : 0x12195c (0x465821c 0x3aa3270 0x25253d38 0x37c49a0)
0x25253d38 : 0x12720d (0x3aa3258 0x46581e0 0x1 0x25253d6c)
0x25253d78 : 0x14b516 (0x37c49a0 0x2803 0x2003 0x11cc32)
0x25253db8 : 0x12b4ee (0x49dd3a4 0x443f2a8 0x0 0x0)
0x25253df8 : 0x124b17 (0x49dd300 0x0 0x28 0x25253edc)
0x25253f08 : 0x195f2e (0x25253f44 0x0 0x0 0x0)
0x25253fc8 : 0x19b81e (0x43ab2e0 0x0 0x19e0b5 0x38140d8) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffff738
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Sat Nov 22 22:11:45 2008
panic(cpu 0 caller 0x003BDB14): OSMetaClass::_RESERVEDOSMetaClass0 called
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2506baf8 : 0x128d0d (0x3cc65c 0x2506bb1c 0x131f95 0x0)
0x2506bb38 : 0x3bdb14 (0x3f28c4 0x0 0x2506bb68 0x3a0e140)
0x2506bb58 : 0x3b540f (0x3e1b180 0x4b0958 0x4ae90c4 0x12db2d)
0x2506bb78 : 0x3b5467 (0x4ae90c0 0x1e 0x2506bbc8 0x4473980)
0x2506bb98 : 0x187b8a (0x4ae90c0 0x47339c0 0x1e 0x2506bbc8)
0x2506bbe8 : 0x12b502 (0x474baa8 0x4e6556c 0x6 0x11cc32)
0x2506bc28 : 0x11f1f0 (0x474ba00 0x2506bcbc 0x24 0x0)
0x2506bc68 : 0x12b6e5 (0x474ba00 0x10000 0x0 0x0)
0x2506bc98 : 0x1494a1 (0x2506bcbc 0x24 0x0 0x10c)
0x2506bce8 : 0x120221 (0x47339c0 0x1 0x23b0a000 0x0)
0x2506bd08 : 0x12291e (0x47339c0 0x1 0x23b0a5b0 0x23b0a5b0)
0x2506bd48 : 0x126501 (0x37c54a0 0x5b07 0x23b0a5b0 0x12ce10)
0x2506bd78 : 0x149ea6 (0x37c54a0 0x5b07 0x7 0x11cc32)
0x2506bdb8 : 0x12b4ee (0x38da2a8 0x47463a8 0x0 0x0)
0x2506bdf8 : 0x124b17 (0x38da200 0x0 0x24 0x2506bedc)
0x2506bf08 : 0x195f2e (0x2506bf44 0x0 0x0 0x0) Backtrace continues...
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
(I think the crash log below is just from my IPhone - but I am including this)
Recent crash log in mobile folder in crash folder:
Incident Identifier: CE90C089-EDC2-4D5D-AF95-340D094C3463
CrashReporter Key: 385c0d9384a508ee9988570e5f38ee35a04fd3d0
OS Version: iPhone OS 2.1 (5F136)
Date: 2008-11-19 17:49:46 -0500
2056192 bytes free
30715904 bytes wired
0 bytes purgeable
Memory status: 8
About to jettison: MobileSafari
Processes
PID RPRVT RSHRD RSIZE Command
1 252K 240K 364K launchd
13 72.0K 144K 92.0K update
14 224K 184K 288K syslogd
15 620K 292K 920K lockdownd
16 1.51M 348K 1.95M mediaserverd
17 304K 156K 428K mDNSResponder
19 652K 252K 1.31M iapd
20 232K 252K 408K fairplayd
21 596K 268K 984K configd
22 6.53M 16.3M 9.54M SpringBoard
25 984K 336K 1.39M CommCenter
26 1000K 424K 1.36M BTServer
28 240K 168K 288K notifyd
36 7.09M 10.4M 8.71M MobilePhone
1473 232K 156K 344K SCHelper
1628 19.8M 14.7M 30.8M MobileSafari
1632 296K 216K 1.12M ReportCrash
*End*

Backup your files. Erase the drive and reinstall the OS. If that doesn't fix it, then it's probably a hardware issue.

HT2729 I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

have you contacted the developers of the games to let them know?

I get more and more "input/output error" I erased and reinstalled

I am getting more and more "input/output error" on a multitude of subjects . I cannot repair the problem even though I have done a complete erase and instal.
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I get a box that says a script is not working. The name of the script is file:///C: /Program%20files/Mozilla%20Firefox/components/nsBlocklistService.js:648 This is getting worse and more frequent. What can I do?

This box pops up more and more frequently, and sometimes completely ties up my computer.
If I knew any more to tell you, I could probably fix it myself!

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Why is Safari failing to work on more and more websites?

From unresponsive form boxes, to failure to respond to search requests, to working with 1Password extension, the Apple browser has stopped being effective and unresponsive on more and more websites.
I switch to Firefox and all is well. What gives?

From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

Our Imac becomes more and more slow

Our Imac becomes more and more slow ("rainbow wheel" appearing most of the time. We suspect some kind of internet pollution. Dors anybody know where hidden big files could have been stored and should be deleted?
Thanks

DamienGD wrote:
Our Imac becomes more and more slow ("rainbow wheel" appearing most of the time. We suspect some kind of internet pollution. Dors anybody know where hidden big files could have been stored and should be deleted?
Thanks
There are lots of reasons why a computer might slow down but the most common are 1) too little RAM, 2) the hard drive is too full, and 3) a 'rogue' program is using lots of CPU cycles. The first step to dealing with this problem is not to try 'cleaning' the computer.
How much hard drive space is free on your computer? Programs need to create temporary files so the computer should have some empty space for them. You should keep something like 10%-15% free. There's a tool in the Utilities folder of your Applications folder called Activity Monitor. Drag it to your Dock so it hand, then reboot your computer and start Activity Monitor.
The activity Monitor will let you look at what your computer is doing and you'll want to keep your eye on two things: Click on the CPU tab and you can see all the programs your computer is running. In the list you can click on the CPU column to get the list sorted by CPU usage. This is useful because it lets you see if a program is using lots of CPU cycles. If you have an application that is consistently running at 50% or higher, that is probably not good. The second thing you want to watch is RAM. Click on the System Memory tab and you can see all the programs and how much RAM each one is using. But the really important information is next to the pie chart. You'll see VM, Page ins, Page outs, etc. The Page ins number is important - a high number is not good.
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