Why are downloads and all library unlistenable?

Why are all old downloads and new scramboed and unlistenable in library and itunes?

not sure about podcasts. but at least audiobooks have to be .m4b format to be recognized as such.
a very stupid solution would be... take the aac files (convert them, if they are not already), run the "make bookmarkable" script ( http://www.dougscripts.com/itunes/scripts/ss.php?sp=makebookmarkable ), delete from the music list but keep files and drag them back in audioboos.
there HAS to be a better way. but at least it works.
G5 2x2,3 Mac OS X (10.4.6)

Similar Messages

HT204406 I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purchased from itunes how can I get them back. for her ipad.

I have ipad 3 & daughter new ipad mini with RD. She has nano and I have classic. Her nano syncs to her own laptop and mine to my desktop. I bought iTunes Match and authorised both iPads and both iPods. I have now enabled iTunes Match in my ipad and was warned it would replace my library. I pressed "enable" and now the 1800 songs in my library are gone and all I've got is the music my daughter bought from iTunes. What have I done wrong and how can I get my songs back. When I bought iTunes Match I got 1 e-mail confirming subscription and another providing receipt but nothing else no links etc. any assistance would be appreciated.
Arccctwc

You can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.
Do you have copies of those tracks anywhere e.g. on an iOS device or on your backup of your downloads/library ? If they are iTunes purchases then they should be in the cloud. If they were copied from CDs or bought from other sources then if they are only on an iOS device (i.e. you don't have them on a backup) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
Subscribing to iTunes Match : http://support.apple.com/kb/HT4914
Using Match on an iOS device : http://support.apple.com/kb/HT5637

Why are artists in music library being removed from alphabetical list once a track has been played? All artist recently played appear before 'A' in my library.

Why are artists in music library being removed from alphabetical list once a track has been played? All artist recently played appear before 'A' in my library now rendering the search bar on right of screen useless.

Also, why would my music play at all when I turn iTunes Match off and delete all tracks off the phone? Home sharing also disabled. It is very odd!

HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Why are PS and SG asking me to choose between purchasing the product or a 30 day trial?

I have the one-year Creative Cloud Subscription and I downloaded several apps like Photoshop, Premiere Pro, and SpeedGrade.
However, when I start up Photoshop and SpeedGrade I had to choose between purchasing the product or register for a 30 day trial.
Anybody who knows why?

Thanks a lot! I will give it a try!
Verstuurd vanaf mijn iPhone
Op 3 sep. 2012 om 07:21 heeft "Arpit Kapoor" <[email protected]> het volgende geschreven:
Re: Why are PS and SG asking me to choose between purchasing the product or a 30 day trial?
created by Arpit Kapoor in Adobe Creative Cloud - View the full discussion
This should help : http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4668611#4668611
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4668611#4668611. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?
Depending on the system version, and Office Word version:
- a pure URL link starting with http or even www sometimes works in PDF, either produced by Aperçu or Adobe, sometimes does not work;
- other kind of links where the text under display is not a URL, never work!
I like everything with Apple computers and software, except PDF generation. Output files are usually bigger in size, and no better quality, than under Windows. Furthermore, it is weird that something as common as hyperlinks does not work correctly!
I related this question with Mac OS X Snow Leopard, but the problem is still there with Mac OS Lion.
This problem seems to have been around for years, without any proper solution from Apple and/or Adobe! To me, this is very embarrassing!

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

When log In names are saved and all you have to do is click in the space to get a list of previous log in's. How do you get rid of those previous log in's?

# Question
When log In names are saved and all you have to do is click in the space to get a list of previous log in's. How do you get rid of those previous log in's?

* http://kb.mozillazine.org/Deleting_autocomplete_entries
Remove saved Password(s): Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

I downloaded the most recent update to iTunes, and now all my songs are gone and my library is empty

I downloaded the most recent update to iTunes, and now all my songs are missing. My library is completely empty.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Why are Loops and Drum Kit greyed out on GarageBand 10?

I've looked and researched every forum and help section on fixing this issue but to no avail, I see some people having success but they seem to have different situations. Unless I'm missing a step or something.
Here is my situation: I have OSX Mavericks installed on my iMac, I re-installed GarageBand from the App Store. I also bought the $5 loop in-app purchase. When I opened GarageBand and signed in, it asked if I wanted to download the loops and drum kits, so I clicked to download rather than cancel, it seemed to be downloading ok and after 2 hours the progress bar was filled up with blue but nothing happened, seemed like the app crashed, so I Force Quit GB. When I re-opened the app, I noticed the loops and drums were still greyed out, then a pop-up came up saying that it was unable to complete download and to check internet connection. When I go to Software Update, there are no updates showing for GB and the purchases tab shows GB installed.
I'd like to get these activated since I made the purchase. If I need to speak to someone directly from Apple, does anyone have a number I can call?
Thanks for any help offered.

If I need to speak to someone directly from Apple, does anyone have a number I can call?
There is a "Contact Us" link directly on this page, in the lower right corner. On the page that will open look for the link "Start your Request Online".
Check the following things:
Do you have enough free disk space? The in-app purchase has 20.1 GB.
Do you have any firewall or antivirus filters active? Disable them, when you try again.
Try the download from an administrator account.
It may also be a problem with your AppleID and Region settings.
Did you buy (or accept) GarageBand 10 on your Mac with the same AppleID you are using to restore the Purchase? Did you buy GarageBand in the same country where you are now?
Check your account settings at the AppleStore page http://store.apple.com/us/account/home
Click the "ViewAccount " link and reenter (not only check) all billing address setting.
And then enable "Express checkout", if it is not enabled.

New Mac: Why are CC and Photoshop Elements not working when Lightroom and Reader are fine

Last week I changed computers (swapping an old Mac for a 13-in MacBook Pro Retina running OSX Yosemite 10.10.3. I copied all my data over to the new machine using Migration Assistant.
All programs work fine (including my copy of Lightroom 3 and Reader XI). But my CC and Photoshop Elements 10 do not. I have tried uninstalling both, but whenever I try to reinstall PE10 from its disk or download it just stops almost at the end. I then I get an "initiation failed" message, along with a request to download the now defunct "Support Advisor" app!
I cannot download Adobe Application Manager, or the CC desktop app either - for the former I get an "initiation failed" message, along with the "download Support Advisor" app" message again! For the latter I get a message saying "Adobe Creative Cloud Is Needed to Resolve this problem - however it is missing or damaged." Then I get a message and a link to download Creative Cloud. Then when I've downloaded it and I click on the installer... it runs for a bit and then I get the message again: "Adobe Creative Cloud Is Needed to Resolve this problem - however it is missing or damaged." And I get a prompt and link to download the CC app. Guess what happens next? And so it goes on. And on and on, in a tedious circle.
This is incredibly annoying and frustrating as I have work to do! Anyone have any ideas what's happening?
Cheers
K

do not use migration to install adobe programs.
you should uninstall and clean whatever you've done, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then dl the cc desktop app to your new computer and use it to install your adobe cc programs, Download Adobe Creative Cloud apps | Free Adobe CC trial
if you have non-subscription adobe programs, use the installation files for them:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Why are downloads taking so long?

I'm not exactly sure where to put this, as I am having two download problems.
One, I have a software update that is telling me it is going to take almost two days to complete and two, I am trying to download both an app and a TV show (ONE EPISODE) on the iTunes store. The app says it is going to take three hours and the episode says it is going to take 12. I do not have two days to sit around and wait for my software to update. I am a student and I have a lot of homework I need to do TODAY. Can anyone please help me/tell me why it's so slow or how to make it go faster?

Downloading through ethernet or wireless? Have you tried both? If slow on both, contact your ISP to determine if the problem is on their end. School server could be very busy if a lot of students are downloading the same leturers cause heavy traffic/bottleneck.
Which browser & version are you using? Have you tried others?
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

Why are Java and Video Player updates appearing in Safari

Today these fake Java and Video Player update pop ups started appearing in Safari 6.2.4, in OS 10.8.5. The Java updates say I need version 13 which doesn't exist and the video player pop ups are gray with a red square that resemble the Adobe colors. These are popping up on almost every page I load in Safari.
I've looked in the Launch Daemons folder and that other Launch folder that keeps being recommended in the post that says I don't need to download anything and there is nothing out of the ordinary there. How do I stop these pop ups?
Tracy

The update alerts are indeed fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions.

Why are the websites all messed up?

Hello. I don't know how to explain this. But a few months ago, all the websites I load on Firefox were fine. But its been a month that all the websites are like messed up. The thing is that if I want to login to Yahoo Mail, the login bar and the password bar is tiny. And even if I type anything, it won't show what I am typing. I don't know what is wrong. IE won't even open the whole website and Chrome is also messed up.

If this is happening on Firefox, Chrome and Internet Explorer, then it seems like it might be an issue on your computer itself.
However, you can try doing a few things. Read [[How to clear the cache]], also, [[Websites look wrong]]. These two websites may be of some assistance.
You can also Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

When I log into my Hotmail account now, it now connects to 'microsoft windows (US)' and not to 'UK' which could be why some downloads and sending/receiving emails frequently run very slowly. What's changed and how to I revert this back to windows UK

Below is the thread from/with Windows Live Solution Center which should tell you me issues. Let me know if you need any further information please.
>
>
>
Windows Live Julius M.
Hi chriswhitehead,
I would like to make some clarifications.
> Did you change any information on account.live.com specifically on the location/country?
> Did you change the timezone and locale of your computer?
> When did you experience this latency?
> Did you add a lot of softwares on your computer?
> Did you change your ISP provider?
Thanks,
Hello Julius M
Sorry I haven't got back to you before now but I've had a few problems trying to make this reply.
I was using firefox as my Explorer. When I tried to open your message the system kept looping between 'hotmail logon' and 'connecting' and didn't get anywhere. Also, when I clicked on the 'reply' radio button below your message, nothing happened. ......I've now gone back to using Explorer 8 to try to reply.
to answer your questions:
>I haven't changed any information in account.live.
>I haven't changed the timezone or locale of this computer.
>I experience this latency about 3 weeks ago when a message popped up saying that it had been noticed that I was connected to the US server and did I want to revert back to the UK server. Unfortunately the message didn't stay on the screen long enough for me to click OK of for me to see who sent it. It may have been Microsoft or possibly from Firefox. Just before this, I had downloaded and installed several critical MS updates for Win 7.
>I haven't added any software to this computer recently.
>I haven't changed my ISP provider.
I have uninstalled Firefox and will try again with a fresh installation. Possibly Firefox went wibbly.
Thanks
Report as Abuse
Chris Whitehead
Julius M
I've just reloaded Firefox Ver 9 and the problem still exists.
Opening your link in firefox just loops and can't find a connection.
Also, I can't make a reply.
It seems that Firefox doesn't like Win Live Solution Centre or WLSC doesn't like Firefox.
Report as Abuse
It works OK in IE8 (but Internet Explorer lacks the refinements of other explorers... changability, bookmarks etc)
Hi chriswhitehead,
Since according to you, you did not change any information on your account information, therefore this is issue is not account related. Furthermore, since you did not change your ISP provider therefore this is not an internet connection issue.
It appears that this is a browser issue since you don't have problems with IE8 and the preferred browser does not work well with Hotmail. I have some suggest: please try to deactivate the firewall and access Hotmail via Firefox. If this does not work, please try to open your Hotmail via Firefox using other computer.
Thanks,
Windows Live Julius M.
Hi Julius M
I've tried again with Mozilla Firefox and it failed to allow me to properly open your reply and went into a ' connecting loop' when I tried to send.
IE8 works OK. This reply is with the Opera Browser. Let me know if you get this OK and I will advise Mozilla that their system is defective.
Regards
Chris Whitehead
Hi Chris,
Yes, your reply was posted properly. You can inform Mozilla about the issue.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

HT1657 Where are my iPad movie rentals? They are downloaded and I've been billed but cannot find them

I rented two movies, they've been downloaded and I've been billed but can't find them on my iPad anywhere. Not in the iTunes library or anywhere in iTunes. I give Up.where do these things get stashed?

They belong in the videos app.
Have you looked there?

Why are downloads and all library unlistenable?

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