Why are files grayed out in finder on MacBook ?

I am trying to upload a file (receipt pdf to insurance website) and the file is grayed out when I browse to select it from the website and it won't let me select it. When I look at in Finder it is there not grayed out.  When I am on the website most of my files are grayed out. I am new to the Mac world. What am I doing wrong?  Thanks.

Do you have the finder option to show all File Extension turned on? Could be the file you are selecting is not a PDF file? Or the file you need to Upload to the website page has to be in some other format than PDF. Like a Text file.
In most cases any file that is not in the correct format for a program you are using, or as in your case uplaoding to a website, either don't show up or are greyed out making them NON selectable.

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