Why are hyperlinks no longer working in PDF, when converted from Word?

I have Acrobat Professional 11 and have recently upgraded my PC with a new operating system (Windows 8). I can't remember how to find out what version of Word I now have, but it should be a fairly recent version, given its new. Since the upgrade, when converting Word documents to PDF using the "Create Form" function in Adobe Pro 11, only full hyperlinks (with the @ symbol) are working in PDF, not other hyperlinks that we've renamed. Under the old operating system, ALL hyperlinks used to transfer & work when converted ... am I missing a checkbox somewhere?? HELP please, I have loads of word documents to convert and it's very time-consuming to have to do weblinks manually!!

First off, Word should show you the version on a splash screen when you launch it.
Also, what happens to the links if you just open the document in Word and save it as a PDF?

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Why are hyperlinks no longer working in PDF, when converted from Word?

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