Why are Loops and Drum Kit greyed out on GarageBand 10?

I've looked and researched every forum and help section on fixing this issue but to no avail, I see some people having success but they seem to have different situations. Unless I'm missing a step or something.
Here is my situation: I have OSX Mavericks installed on my iMac, I re-installed GarageBand from the App Store. I also bought the $5 loop in-app purchase. When I opened GarageBand and signed in, it asked if I wanted to download the loops and drum kits, so I clicked to download rather than cancel, it seemed to be downloading ok and after 2 hours the progress bar was filled up with blue but nothing happened, seemed like the app crashed, so I Force Quit GB. When I re-opened the app, I noticed the loops and drums were still greyed out, then a pop-up came up saying that it was unable to complete download and to check internet connection. When I go to Software Update, there are no updates showing for GB and the purchases tab shows GB installed.
I'd like to get these activated since I made the purchase. If I need to speak to someone directly from Apple, does anyone have a number I can call?
Thanks for any help offered.

If I need to speak to someone directly from Apple, does anyone have a number I can call?
There is a "Contact Us" link directly on this page, in the lower right corner. On the page that will open look for the link "Start your Request Online".
Check the following things:
Do you have enough free disk space? The in-app purchase has 20.1 GB.
Do you have any firewall or antivirus filters active? Disable them, when you try again.
Try the download from an administrator account.
It may also be a problem with your AppleID and Region settings.
Did you buy (or accept) GarageBand 10 on your Mac with the same AppleID you are using to restore the Purchase? Did you buy GarageBand in the same country where you are now?
Check your account settings at the AppleStore page http://store.apple.com/us/account/home
Click the "ViewAccount " link and reenter (not only check) all billing address setting.
And then enable "Express checkout", if it is not enabled.

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Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3200 MHz
Built-in memory: 16336 MB
Free memory: 13726 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=1024
gpu[0].RectTextureSize=16384
gpu[0].Renderer="AMD Radeon HD 5700 Series"
gpu[0].RendererID=26808
gpu[0].Vendor="ATI Technologies Inc."
gpu[0].VendorID=4098
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="13.152.1.8000"
gpu[0].Driver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl l"
gpu[0].DriverDate="20131008000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLSupported=0
gpu[0].CUDASupported=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[214748 3647]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
Serial number: 90970232752360201626
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\
Temporary file path: C:\Users\Rick\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 931.5G, 931.0G free
D:\, 931.5G, 931.3G free
C:\, 931.4G, 714.7G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Plug-ins\
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   Save for Web 14.1.2
   ScriptingSupport 14.1.2
   Shake Reduction 14.1.2
   Shear 14.1.2
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   Sponge 14.1.2
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Plug-ins that failed to load: NONE
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   Mini Bridge
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

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Why are the adobe pdf presets grayed out in photoshop?

Why are the adobe pdf presets grayed out in photoshop? I'm trying to save an image to "Press Quality" as a pdf and the settings are grayed out.

Maybe a screenshot of your Photoshop working area with the image opened, image tab and the layer panels showing might give us an idea. I can't guarantee that I can help, but someone might be familiar with the situation.
Also a screenshot of the Save as Adobe PDF and the PDF settings dialog as separate shots would also help as well. That way we see what you see.

Trying to upgrade software for my iphone 4 and it is greyed out

i have an iphone 4 and have not been able to upgrade my software to either version 6 or 7. I am still runing version 5. When i go to sofware update to upgrade my software, my "download and install" is greyed out and does not allow me to update. Any suggestions? Thanks

The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

Why is my automation tools now greyed out?

it was not before, but I needed to wipe my computer, and reload all my software.

Yes, I do have onOne Perfect Photo Suite 6. Before I bought the Suite, I used a free program they offered. I also had Perfect Portrait installed. At that time the automation tools were not grayed out. But due to a computer glitch, my OS (windows 7) needed to be reinstalled. I then reloaded all of my software, including the new Suite 6. That is when the automation tools got grayed out.
Date: Thu, 13 Sep 2012 21:16:01 -0600
From: [email protected]
To: [email protected]
Subject: why is my automation tools now greyed out?
    Re: why is my automation tools now greyed out?
    created by R_Kelly in Photoshop Elements - View the full discussion
Generally the automation tools menu is resevered for legacy plugins, scripts or third party plugins.In the default install of elements, at least in recent versions, the automation tools menu is grayed out. Did you have any third party plugins installed like onOne plugins?
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Itunes showing all data as other and sync button greyed out

Itunes showing all data as other and sync button greyed out. I have downloaded and installed Itunes 11 (multiple times) and restored my phone twice already, but I am still not able to sync my Iphone 4 with Itunes.
When I select / de-select Apps on Itunes to remove from the phone the "Apply" button does appear, but after I click it nothing happens. Then the greyed out "sync" button just appears again.
Anyone with some advise please?

Try Restarting or Resetting your touch.
Restart: Hold the Sleep/Wake button until the red slider appears and turn off your iPod. Press the sleep/wake button and hold it until you see the Apple icon.
Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
Check your iPod and see if your music and apps have reappeared. If they do after either option, then resync your iPod.
If neither works, then Restore your touch through iTunes.

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?
Depending on the system version, and Office Word version:
- a pure URL link starting with http or even www sometimes works in PDF, either produced by Aperçu or Adobe, sometimes does not work;
- other kind of links where the text under display is not a URL, never work!
I like everything with Apple computers and software, except PDF generation. Output files are usually bigger in size, and no better quality, than under Windows. Furthermore, it is weird that something as common as hyperlinks does not work correctly!
I related this question with Mac OS X Snow Leopard, but the problem is still there with Mac OS Lion.
This problem seems to have been around for years, without any proper solution from Apple and/or Adobe! To me, this is very embarrassing!

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

Why are Loops and Drum Kit greyed out on GarageBand 10?

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