Why are my contacts deleted when I back up my phone and only some restored

Everytime my iphone is backed up, some of my contacts are deleted, why is this and how do I prevent it happening, how do I return the missing contacts?

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

Similar Messages

Why are my tags deleted when I replace pages?

Why are my tags deleted when I replace pages?

Hi Stephanie,
My suggested workaround: In Acrobat Pro, in the Page Thumbnails pane, select the pages that you want to replace then right click and select "Delete pages". Then, right-click the page just ahead of where the replacement pages will go, select "Insert pages", and follow the prompts. This is just the way I do it, not the only way.
Tiger26 is making the excellent suggestion that, prior to inserting pages, encapsulate the tags for the pages to be inserted using a Section tag. This makes the post-insertion chore of dragging the tags to their proper place in the tag structure easier.
a 'C' student

Why are cookies not deleted when I close Firefox?

Hey,
My problem is that I set Tools / Options / Privacy / History to "Use custom settings for history", and then under cookies I set Keep until: to "I close Firefox".
Yet, when I close my browser and restart none of the cookies are deleted. If I save my tabs, I stay logged in on the websites that are open on the saved tabs. But even if I close the website, and then quit. And then reopen the website after launching Firefox again, I am still logged in. Whereas Firefox is set not to remember any of my usernames or passwords, so the only way this can happen is via cookies. Therefore, the cookies are not deleted. But I can also see it in the list of cookies: it's full of old stuff.
So why are cookies not deleted despite this setting?
Firefox has beeen pretty soft on privacy lately, and frankly I don't understand why. The possibility to have history older than X days automatically deleted has also been gone for a long time, and now this cookie setting doesn't work, either.

Hi madperson,
I turned this setting on a long time ago. Basically, it's one of the first things I do after installing my OS and Firefox. So there shouldn't be so many old cookies there.
But anyways, just now I deleted all the cookies manually via Tools / Options / Privacy / Show Cookies / Remove All Cookies to be sure that all the old stuff is wiped out. And yet it still doesn't work.
I logged in to my Gmail account (the Remember Me box ain't checked), closed the tab containing my Gmail account and then closed Firefox. After that I verified in the Task Manager that firefox.exe is indeed not running anymore. So Firefox definitely shut down properly. Then, I restarted Firefox and opened a tab, entered gmail.com, and I was still logged in, therefore the cookies were not deleted.
I have the 10.1.101.000 version of ZoneAlarm, which as it turns out after googling it is indeed not the latest version (it was released in March 2012). The ZoneAlarm Firefox add-on that automatically comes with the firewall is disabled in Firefox.

Why are all playlists deleted when closing itunes ver 11

Since installing the latest update for iTunes, version 11, all playlist delete when I close iTunes. I have recreated my playlists six times and am now working on number 7. What's wrong? Can I save the playlists to an external drive and simply copy them back when this happens?

If you have AppleCare on your iPhone then call Apple, it's baically the only way you will get help on that front. Tell them about the issues. After a little while of trouble shooting they should pass you to a senior technician.
What trouble shooting have you done?
If you haven't done so already, Apple will request you to do it while they have you on the phone. Also, do not restore from a backup, set it up as a new device.

HT2623 I have upgraded my Iphone operating system using IO6. Before doing this operation I have backed up the phone and I cannot restore my phone from the backup since it simply does not accept my password.

I have upgraded my iPhone using IO6. Before doing this operation the advises to me is to back up the phone, which I did using iCloud.
When I tried to restore the back it does not access my password which I have given to restore my password.

if you cant remember the password of your back-up encryption, you can't back it up
You will have to restore as a new phone

Why are all contacts changed to United Kingdom on my iPhone and to Deutschland on my iPad after I did a simple backup?

I backed my iPhone only to find that I lost all the new contacts I entered in the iPhone only or better just lost the details e.g addresses, phone numbers but not the names and also all older contacts now have the country "United Kingdom". Have the same problem with my iPad but here all older contacts now have the country "Deutschland" while again I lost all new entered contacts except for the names. However all addresses in Outlook are with the correct country but again all newly entered contacts are missing all details safe for the name

Never mind. I got it working now

WHY are they launching pre-order for a high demand phone and the customer service is CLOSED!!!

i made a spelling error in my address for my billing and shipping info (you know how streets have like Lane or Circle..well i live on a (street name) Run..and i spelled it Rn (forgot the U) and im afraid if i dont get it takin care of that they would dismiss my order for wrongful information...HELP!!!!!

Hello jporter313-
With Grand Theft Auto 5 potentially being the biggest game of the year, I can understand your frustration at not being able to place a pre-order online.
When we state that “We are not able to verify your information” on your order, that generally means that there is some piece of information on your order that is not matching up correctly. This can be something as simple as a spelling issue, and address that is not recognized as being deliverable or possibly that the billing information on your credit card doesn’t match what is on your BestBuy.com account.
I would recommend reviewing that information and make any adjustments necessary, including trying a different credit card if necessary. If that doesn’t work, the only other option I would be able to offer would be to pre-order your copy at your local Best Buy store.
You can also review the Conditions of Use for BestBuy.com here.
I apologize for any inconvenience that this has caused you.
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Perhaps the copyright holders chose to remove them. What album were you after?
tt2

Why are two pages yoked when I prepare a newsletter in Pages? How can I delete one without the other?

Why are two pages yoked when I prepare a newletter? How do I delete one without the other?

They are all part of one Section. Just as you do not (hopefully) rip pages out at random from books, the pages of a Section are linked by the text that flows from one to the other.
If you want to move or delete particular page/s Insert a Section Break at the end of the page before.
Peter

Why are my contacts not backing up to iCloud?

My iPhone shows I have 1676 contacts but my iCloud shows i only have 382. Why are my contacts not backing up to iCloud?

On your phone, how many of your contacts are in the On My Phone group, or any other group that is not iCloud, and how many are in the iCloud group (382?)
Why are my contacts not backing up to iCloud?
Not the same thing, don't confuse a backup of your phone with an iCloud data account. Backup is a separate function.

Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

Is this one person using an iphone or ipad for imessaging?

Why are my contacts and reminders and photos syncing between me and my boyfriends phone, as well as my macbook air? How do I make this stop? I've already deleted Icloud backups on itunes but that didn't help because we still seem to be synced. Help.

Why are all of my devices syncing with my boyfriends phone? His phones photos are synced to my macbook air photo stream, my reminders are synced to his phone, I already erased all of my itunes backups through itunes thinking that would fix the issue but it failed to resolve the problem. My contacts also synced to his phone and his Imessages are synced to my imessages now... this is extremely frustrating and would like this to stop alread. Please help.

Well in the iPhone and the iPad in the Settings in the iCloud section, there is an Apple ID associated with the device. And in the MacBook Air there is (or can be) an Apple ID associated with the account.
In the iPhone and iPad in the same settings panel you select what gets synced with the cloud.
I'm guessing that your devices and your boyfriend's are set up with the same Apple ID and the switches to sync are set? I'm not an expert but that is what I'd look at first. You need to have a separate Apple ID from your boyfriend or turn syncing off if you don't want that to happen I think.

Why are my contacts doubling up on my macbook and my calender doubling up on my iphone?

Why are my contacts doubling up on my macbook pro and my calender doubling up on my iphone?

Solarbiz,
I have the same issue. No certain sense as to why it happened although it seemed to start after I was on the road and turned my iphone into airplane mode and went one step further and turned off a bunch of other services to ensure I was not hit with a big roaming bill. I don't know but I suspect that turning those services back on may have been part of the reason.
I have found that in the case of my calendar, going to icloud.com allowed me to delete the duplcated calendars rather than having to try and clean up specific enteries.
I am still looking for a solution for my contacts however. On icloud.com I can delete duplicated groups, however the master list still shows duplicates for every entry. When I am on my Mac I can filter "out" the icloud data and be left with a single set of my contacts. It seems however that no matter what I do the syncing services thinks that I should have two of everything.
BTW - using the find duplicates does not work.
I hope someone else can chime in with a more complete solution. It is very strange as all worked well for a few months.

Why are my contacts that i am now saving, saving as unified contacts?

I saved a contact in my phone and only the name and number, but when i went back in to view the contact its showing as unified info, and i didnt put all the info listed under that contact in i.e. Twitter account, facebook, address, etc. why are my contacts now being saved that way and how come peoples full names, or facebook names showing up in the text if they are not even saved into my contact list?

This is being caused by using the same Apple ID for iMessage. To fix this you have two choices:
On all but one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID. Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
On all of the phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at".

Why are my contacts birthdays all two days out on my iPhone?

Why are my contacts birthdays all two days out on my iPhone? They show as correct on my MacBook Pro and my iPad but not my phone. When i try and change them they revert back to being two days out.

Welcome to the Apple Community Rob.
Please try the following…
    1.    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    2.    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    3.    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

Why are my contacts deleted when I back up my phone and only some restored

Similar Messages

Maybe you are looking for