Why are my custom groups and buttons at QAT deleted each time I restart Outlook?

I created 3 template emails in my Outlook 2010 and added them to a group under Home Tab and also tried adding them to the QAT. In both cases, each time I reset Outlook, my customized templates are gone from the ribbon.

Hi,
How did you add the template emails to a group under Home tab?
Did you have any group policy set in your environment to restore your Outlook settings after each reboot?
Please come back and provide more information so that we can fix the problem more efficiently.
Meanwhile, please refer to the two links below to check if it helps:
How to Open Outlook Templates and Files using Toolbar Buttons
http://www.slipstick.com/outlook/hyperlink-templates/
How to add shortcuts to template in Ribbon in Outlook?
http://www.extendoffice.com/documents/outlook/1324-outlook-add-template-shortcut.html
Best Regards,
Steve Fan
TechNet Community Support

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???No.
>
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