Why are my downloads duplicating in my library (on MAC and iphone)?

For the last 3-4 months, purchases made on itunes (songs) have been showing as duplicates in my MAC and iphone libraries (songs are coming up as "purchased" twice).  I'm not purchasing the songs twice, so why is this happening?  Anyone else have this going on?

Hello ccny80,
Thank you for using Apple Support Communities!
I would reach out to the iTunes Support team directly on this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Take care,
Sterling

Similar Messages

  • I cannot sign in to my icloud account,nor itunes and neither can download any app, both from my Mac and iphone

    I cannot sign in to my icloud account,nor itunes and neither can download any app, both from my Mac and iphone. I cannot even sign in to my icloud account. Someone help me out plzzz

    It means you are already signed into the ID as a secondary account on your Mac.  Go to System Preferences>Internet Accounts.  If you see this iCloud listed on the left sidebar, click on it and confirm that it shows your iCloud ID.  If so, click the "-" sign below the account list to delete it.  Then you should be able to go to System Preferences>iCloud and sign in with the ID as your primary iCloud account without getting this error.

  • Why are apps downloaded on my iPad automatically appearing on my iPhone?

    How do you change apps you download from iPad to not transfer or download on my iPhone?

    Click here and use the instructions to turn automatic downloads off.
    (92098)

  • Why are my iTunes music purchases not on my iPad and iPhone?

    I have purchased music in the iTunes store on my MBA, but the purchased songs are not showing up on my iPad or iPhone?
    Help

    On the iPhone and iPad...
    Tap Settings > Store
    Toggle Music off then back on then restart the devices.
    Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.

  • TS4050 I keep losing most of my contacts from all my devices. I enter new ones and the next morning they are gone again on all my devices, iPad Mac and iPhone 4s

    I had 874 contacts yesterday and they were all synchronized with all my other Mac products. This morning only 134 are left on all devices. I entered another 34 more entries into the iCloud contacts and they synchronized with all the devices and this morning they are all gone and back to 134 yet again.
    Anyone any ideas.

    Thank you - I have done this now but resetting and restoring from another device didn't really help. However, syncing via iTunes was a bit more successful as it occurred to me that many of my contacts are in MS Outlook on my PC and I was able to copy them over.  There are still some contacts missing and I am continuing to try and figure out where they originate from to try and get them to show up. 

  • Why are the download options no longer categorized as in flv, WMP, MP3 etc?

    Why are the download options no longer categorized as in flv, WMP, MP3 etc?
    All one gets from the download drop-down menu is:
    (480p), (240p) or (360p) for example and the name of the video of course.
    The way it is now, I cannot identify the type of video I am downloading as I could before.
    Thanks!

    Ubi,
    Your assumptions are incorrect. Not all Youtube videos are offered in other formats; some are only offered in FLV format. Generally, only the very HD ones are offered in MP4. The format in which videos are offered are the decision of Youtube and/or the original poster of the video.
    I opted to not pay for the VDH converter. There are FREE converters that will convert FLV to other formats, but they do not interface with VDH. Even the VDH converter is a 2-step process (in both manual or automatic mode). The converter that is included free with VDH will put an ugly icon/watermark on your converted video--every frame of the video. To find a free converter, just Google "free flv converter" (with the quotation marks).

  • Why do songs keep duplicating in my Library. One song has duplicated five times. If  I delete the unwanted duplicates will it delete the song entirely from my library? How do I get the four unwanted duplicates out of my library?

    Why do songs keep duplicating in my library. One song has duplicated five times. I have many that have duplicated up to 3 times. How do I get the duplicates  out of the library without removing the song completely?

    As above, Apple's official advice on duplicates is here... HT2905: How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
    The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
    tt2

  • Why are my download instructions in Arabic?!

    Why are my download instructions in Arabic?! I purchased and downloaded directly from the Abode website.

    Emilycring you can download the installation files for CS6 Design Standard at Download CS6 products.

  • Why are my downloaded songs from ITunes cutting off before the song has played?

    I am new to ITunes.  I purchased 6 albums. Why are my downloaded songs starting in the middle and cutting off before they have played?

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • Can anyone tell me how to restore my itunes library and playlists? After I downloaded mountain lion my library is missing and my devices can be synced to only one library ...the missing one

    can anyone tell me how to restore my itunes library and playlists? After I downloaded mountain lion my library is missing and my devices can be synced to only one library ...the missing one

    That .itl file actually is the library -- at least the critical part of it although the library is actually many files and folders.
    Try starting iTunes and immediately hold down the option key.  When it asks, guide it to the .itl file.
    It's really hard to say without being able to poke around your computer.  Upgrading should not delete the old library, but still it happens to the very, very few which is why we make backups before updating.  If the old library file is gone then so are your playlists.  You can always see if the following is of any use:
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

  • Why are some songs on my phone in pale text and I cannot play them

    Why are some songs on my phone in pale text and I cannot play them
    the songs are in the library

    I had the same problem when only about 5% of my 11,000 song collection on my Ipad would play after downloading OS 7.0.  I re synced my Ipad with ITunes on my MacBook selecting no music and all of the music was erased from the Ipad.  I then re-synched it selecting all music, all songs re-loaded, and all songs play just fine.

  • Why are holiday for Spain shown in Catalan in calendar and not SPANISH? How can I change this?

    Why are holidays for Spain shown in Catalan in calendar and not SPANISH? How can I change this?

    Try subscribing to a different calendar.
    Calendar Holidays
    Calendar Holidays (2)

  • Why are the graphics/page in facebook suddenly smaller font and images? Is not happening in IE and screen resolution is correct.

    Why are the graphics/page in facebook suddenly smaller font and images? Is not happening in IE and screen resolution is correct.

    I heard back from Nike+ support and they said that there will be newer pics soon and it also appears that this corrected itself for my runs, but not the user pic, I only get girly options, I wouldn't mind a picture of a guy on 'ROIDS!!! Just kidding, but something less feminine or cartoon like, I'm trying to be serious about this and the site should reflect that.

  • Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

    Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

    Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
    I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.

  • Why are my Contact listed on my IOS 7.1.2 iPhone 4S in My Contacts as many as 6 times?

    Why are my Contact listed on my IOS 7.1.2 iPhone 4S in My Contacts as many as 6 times?

    If your settings are correct then the issue maybe with the recipient phone especially if both of your phone sends those pics as green/mms instead as imessage. 

Maybe you are looking for

  • Macbook Pro won't start after upgrade to 10.5.2

    I just updated my Macbook Pro 1.Generation to 10.5.2 via software update. After a double boot, the apple logo and the loading wheel appeard as expected. After several minutes of loading, i had to login. After login, the leopard wallpaper appears and

  • AP Checks- Same vendor separate checks

    Is there a control in SAP where if we have multiple vendor line items to be paid for the same Vendor, it will print only one check? Thank you!

  • Why has my phone deleted all my messages

    i went to send a messgae my phone restarted automatically and when i turned it back on ALL my messages had been deleted. I have tried to reset and restart my iphone but nothing worked. Why did this happen ? and can i get them back ?

  • Tricky File Problem!!

    I have written an Internet application that uploads desired image-files to the server. After the image has been uploaded I try to read it and scale it using: Image inImage = new ImageIcon(imageFilename).getImage();The problem is that the image won't

  • Can anyone explain how the LO data source flows from ECC to BI up to cubes?

    Dear all, Can anyone explain step by step (HOW THE DATA FLOWS)....By taking 2LIS_11_VAHDR  from SD , starting from Activate Data source in ECC  to Info Cube in BI7.0. Please this will be helpful - Thanks for the advance answers... Edited by: harishk.