Why are my mobile pics sent to my email not showing up as a download option?

I am sending pictures from my mobile phone to my email. Normally the pics would show up as a download option. Now they are showing up as a full picture in my email. This is a problem because you cannot save or edit the picture properly. I have not changed anything that I am aware of that would have caused this to happen. Could you please explain to me what I need to do in order to reverse this back to how it has been?

If you did the usual fix of removing battery for a short time and that did not work, try deleting the email address from the BB. then remove battery for a few minutes, then re-enter you email address's.
good luck

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