Why are my movies, which are still available in itunes, disappearing from my account?

I have had several movies (Thor, Capt America, Xmen first class) disappear across the cloud.  They are still on my computer where I originally transferred the digital copy, but can't get them on apple tv.  The itunes store has them as available to purchase like I haven't already done that with the digital copy.  I was able to reinstall with the digital copy disc and my old code, but what happens when those codes don't work anymore?  Why did itunes not recognize the purchase?  This first happened several months ago with xmen.  Then I noticed this evening the same thing had happened to capt america and thor.  Would like to prevent it from happening in the future incase I no longer have the digital copy disk or my kids lost the codes.

Also it now means that I have duplicate graphics on my computer now.  One with the cloud logo and one that is the movie appear because of the reinstall.

Similar Messages

  • HT201272 I purchased several older James Bond movies 2 years ago that have all disappeared from my iTunes and are no longer available. Will I be refunded for these items?

    I purchased several older James Bond movies 2 years ago that have all disappeared from my iTunes and are no longer available. Will I be refunded for these items?

    No you won't be refunded, it's your responsibility to keep copies of your purchases. Have you not got copies of them on backups ?

  • What are those apps which are promoted on " why you 'll love your ipad " page

    What are those apps which are promoted on " why you 'll love your ipad " page. I mean there r some pictures of ipads , and i'm really curious about that apps which are in the screen, cause i 'd like to try them.

    Edgy44 wrote:
    I mean, why shouldn't those apps show up when I look for them,
    Most likely because they are not apps. They are background processes the OS is runnning.
    I would expect as the owner to have  some sort of explanation of who the 3rd party is, why there apps are apprearing on your ipad without permission, and maybe the ramifications of taking off or at least turning them off.  Its not rocket science, people.  It really about our rights as pople, right???
    I suggest you sell your iPad and not worry about it any longer.

  • Why since i have upgraded iphone  to io7 and upgraded itunes to the latest version that when i sync my iphone 5 with playlists the playlist are emplty yet the content still resides in itunes thgis is ******* me off as i have to use a playlist tomorrow

    why since i have upgraded iphone  to io7 and upgraded itunes to the latest version that when i sync my iphone 5 with playlists the playlist are emplty yet the content still resides in itunes thgis is ******* me off as i have to use a playlist tomorrow

    problem fixed when i updated iTunes with the latest update 11.1.1.11

  • I'm in India and use Indian iTune store. But there are certain books which are not avaiable in Indian store but are there in US store. How can i get those books?

    I'm in India and use Indian iTune store. But there are certain books which are not avaiable in Indian store but are there in US store. How can i get those books?

    Hi Jai Shree Hari,
    Yeah, I don't see why you shouldn't be able to sign your friend's iTunes sign-on into iTunes, and then use that to download the books. You may need to also authorize your computer in iTunes with that ID in order to be able to re-download them to your device if you ever need to (not sure if this is absolutely required since most things live in the cloud now, but better to be safe than sorry.... ).
    Best of luck!
    Cheers,
    GB

  • What are unicode code points and how many are there and which are surrogate

    what are unicode code points and how many are there and which are surrogate

    Hi
    see the links
    The Link will be helpful to you.
    Re: Upgrade 4.6 to ECC - What are the responsibilites
    regarding Unicode influence in Standard programs
    Very good document:
    http://www.doag.org/pub/docs/sig/sap/2004-03/Buhlinger_Maxi_Version.pdf
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/d37d1ad9-0b01-0010-ed9f-bc3222312dd8
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/589d18d9-0b01-0010-ac8a-8a22852061a2
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f8e316d9-0b01-0010-8e95-829a58c1511a
    Reward points for useful Answers
    Regards
    Anji

  • I literally see email disappearing from my account. not in junk or anywhere most recent was an activation email from wordpress. What is going on? i finally had to make a rule that e from wordpress go to inbox and that worked. why is mac stealing my mail?

    i literally see email disappearing from my account. not in junk or anywhere most recent was an activation email from wordpress. What is going on? i finally had to make a rule that e from wordpress go to inbox and that worked. why is mac stealing my mail?

    i watched this happen several times...i requested an email notification from wordpress over and over to see if i could click on the email in inbox fast enough to open it before it went to never neverland but nada. could not be done. i turned off the junk mail sorter in preferences. even though it was not to be found in junk mail on my mail app or icloud mail or iphone nada...what else is dissappearing?

  • How to watch movies which are located on a WD My Cloud on an Apple TV

    Hi,
    I have a MacBook Air, a WD My Cloud and an Apple TV.
    All of my music is on my MacBook Air (just like my iTunes library), and there is not enough space to store my movies on my computer so I bought a WD My Cloud to put my movies in it.
    How can I add into my iTunes library movies from WD My Cloud, so I can watch them with my Apple TV ?
    Do I have to create a new iTunes library on the WD My Cloud ? Can I do it with only on library ?
    Thanks

    So what's the status now?  Are these movies on the WD and have they been added to your library or do you just have a folder with movies on the WD?
    You can add items stored on a different drive to iTunes and not have the files relocated by holding down the option key while dragging the items from the drive to iTunes.  While this works it can have disadvantages, particularly when it comes to moving your files to another drive at some stage.  If your external drive is not connected and you want to use iTunes to only play music you will still see a bunch of broken link symbols ! until you restart iTunes with the drive connected.
    An alternative is to create a library just for movies.  While some don't like this I know I only watch a particular movie only once every 5 years or so.  I don't need to have it in front of me in my library all the time where it takes up a small but definite amount of resources to manage as part of my general music library.  If I did feel in a movie mood I could restart iTunes with the movie library and browse that.  The external drive only has to be attached when I want to use that library (I actually have 4 libraries on my computer for different purposes since some of them I don't need to see the content unless my mother in law wipes her mp3 player accidentally   ).
    To create a new library start iTunes while holding down the option key and tell it to create the new library on the external drive.  Add media to it by dragging media to the 'automatically Add To iTunes" folder you will find in the new iTunes folder on the external drive.
    All the above said, I have memory of some people complaining about certain external drive models and AppleTV.  I don't have an Apple TV so I didn't bother reading or remembering them but you might want to do a web search and see if there are any issues with a WD MyCloud.

  • Movies which are played with itunes are missing 2nd line of subtitles therefore apple tv 2 misses these also. How so?

    Movies converted from MKV via Handbrake which are played with itunes are missing 2nd line of subtitles therefore apple tv 2 misses these also. Funny is that Quicktime and Ipad 2 handles subtitles correctly on the same moviefile.
    (please note that the subtitles are not burned into movie)
    What can be the problem?
    Has anyone suggestions?
    Thanks in advance
    Kr
    KJS

    i am experiencing this issue as well...
    any tips or resolution would be greatly appreciated...
    thanking you kindly...

  • Are rented movies going to be available?

    I've had my apple tv for a few weeks now and I thought had mostly worked the kinks out of it and my understanding of it. However, last night (Saturday night) I attempted to view a movie I had rented about 10 days ago and got nothing but a white screen. When I rented the movie, I had observed its 100% download. I'm new to the service, but I was able to view the first movie I rented.
    Now the itunes people will probably do something that they think makes things right, but; Saturday night is gone. The question is, if Apple can't be depended on to meet their commitments, what use is the service? Do you dare cancel Netflix? Do you get the Netflix download system as well or do you just go back to snale mail and Blockbusters?

    You can also restart the Apple TV by holding down the "-" and "menu" buttons on the Apple TV remote for about 3 to 5 seconds, or until the Apple TV powers off and the white status light blinks amber (yellow). After a few seconds you will get a language menu. After you select your language preference you will get 3 options and Restart is the first one (last time I checked ). OF COURSE, I am assuming that when you get the white screen issue that the Apple TV is not locked up and is fully responsive to the remote. I have apparently been lucky enough to not have the white screen issue yet but thought I would mention this restart information since everytime I plug my Apple TV in it makes an uncomfortable popping sound... plus i don't have to get off the sofa!

  • I have put several clips with transitions into the timeline in final cut pro. There are two clips which are followed by transitions which do not play at the right speed. It is extremely frustrating, can anyone help?

    I have put several clips with transitions into the timeline in final cut pro X. There are two separate clips which are followed by transitions which do not play at the right speed. I'm at a loss as to why this is happening - any thoughts/help?

    The two HD clips were purchased from itunes (MPEG - 4) and converted to .mov for use in Final Cut Pro. Project properties - 720p HD 1280x720 (60p)
    Is this enough information?

  • WHEN ARE TV EPISODES GOING TO BE AVAILABLE TO ITUNES IRELAND?

    Hi
    an old subject I know, but when are TV episodes going to be available in the iTunes Ireland store? I spend a phenomenal amount on apple music and movies, and expect access to all medium available via the store, including TV episodes. Where on earth do you post this question in order for someone from Apple to respond?
    Glyn

    I am sure that this is frustrating, but there is no information to be had.
    The fact remains that no one at Apple is going to tell you anything at all that they have not announced.  The way they let people know what is going on is by announcing it.  If they have not announced it, then there is no way to know.
    You can leave feedback for Apple at:
    http://www.apple.com/feedback
    The itunes store cannot sell anything without the permission of the owners of the distribution rights permission.

  • HT1918 Why can I no longer access my pre paid iTunes credit from my iPhone for in game purchases since i used a credit card.

    I cannot access my pre paid iTunes credit from my iPhone 5 but it is clearly displayed on my PC

    It's quite unusual to find a TV that has a genuine network file server access mode (yours might, though: what model is it?), so the chances are that you have been using twonky DLNA up to now... I'd suggest looking to see if your TV has upgraded its firmware. As for the solution, you might check the 'Navigation Type' selected for your TV under Sharing|Media Receivers on the twonky UI pagepage; this determines the 'views' that are presented to DLNA clients. One of which is 'By Folder'. If you haven't already seen it, this FAQ might help: http://community.wd.com/t5/WD-My-Cloud/FAQ-Twonky-DLNA-Media-Server-Setup-amp-Use/td-p/858810

  • Are features of "Internet Connect"still available

    Internet Connect in Tiger let you see the MAC address of the Airport Base Station you were connected to. Is that feature available somewhere else in Leopard since Internet Connect is gone?

    Thanks for the info, but I am looking for the MACaddress of the base station I am connected to, not of the laptop I am using.
    We are at a school where there are many access points and we are trying to determine how much bleed-over we are getting. In Tiger, if you launched Internet Connect and went to the Airport tab, you would get the Base Station ID. We could then determine which base station we were connected to and determine if we actually had the one with the strongest signal. We could also then monitor that base station for troubleshooting. I haven't found that Base Station ID information in Leopard. Can anyone help me with that?
    Thanks

  • Are movies which are made in iMovie fully compatible with Adobe Premier?

    My brohter is working on a school project. He is currently using iMovie at home and he's using Adobe Premier at school. I was wondering if a movie that's made in iMovie could be transferred and edited further in Adobe premier or if there is a way to make it possible.

    Hi
    To be able to take up editing from a previously made project in one video-editor in another one is not known by me anywhere any brand of Video-Editor
    You can in iMovie or FinalCut
    • Export over raw un-edited material as XML-files
    • Export a QuickTime full quality edited version of the movie with all transitions, texts and audio embedded - not to be edited further
    So general practice is to have an as exactly same environment on all workstations that are involved: Same OS version, Same QuickTime version (heart in all video editing in Apple Mac) and Same Video-editor down to version no:
    What he can do is make a version in iMovie - Exported out as full quality QuickTime to be used as a template on track 1 in the other Video-Editor then re-do the full program ontop of this and lastly turn this template OFF and keep this new project.
    Yours Bengt W

Maybe you are looking for

  • How to grey out Intel Graphic Media for local users?

    does anyone know how to grey out the options to stop local users changing graphics options from Intel media graphics for Mobile? As well if anyone know what is different in BIOS updates, any option to cancel booting devices (not only change order)

  • BAPI/FM to park a vendor document without PO

    Hi, I need a BAPI or a FM for creating vendor park document with line items. And I dont have any PO or material..this is a simple vendor invoice document. Rgds, Divya

  • Oracle Workflow - Help required

    While using oracle workflow with apps, the timeout function is not working. The process is not going thru th epath of timeout

  • Songs in libary can't be found.

    Hey, When I want to play music with Itunes I see a lot of songs marked with an '!'. I can't listen to these songs. Every time I click on it, it says: The Song ''<song>'' could not be used because the original file could not be found. Would you like t

  • Creating dimensions enables to have redudancy of data?

    hi all, Creating dimensions enables to have redudancy of data. can anyone explain why and how redudancy is been created while creating dimensions for an infocube. can anyone explain me with an scenario? regds hari