Why are my purchased ringtones and alert tones being removed from phone?

I Have brought a ringtone and two alert tones twice and both times all have been wiped from phone and default tone put back???

Try updating to iOS 8.1.2 : http://support.apple.com/kb/DL1758 :
This release includes bug fixes and addresses a problem where ringtones purchased through the iTunes Store may have been removed from your device. To restore these ringtones, visit itunes.com/restore-tones from your iOS device.
Restoring missing ringtones : Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 :

Similar Messages

  • Purchased ringtones and alerts disappeared after updating to iOS 8.2

    since updating to iOS 8.2 purchased alert tones and ringtones have disappeared and following the restore times link does not restore them. Also, cannot update any apps from the App Store. How do I get back my purchased ringtones and alert tones?

    Greetings EmmsieK13,
    It sounds like you were trying to connect to the App Store when there were some system issues.
    You can check the status at
    Apple - Support - System Status
    Note you can scroll back on the Detailed Timeline by clicking the back button to see some previous days.
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    Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
    There's a section for "Restore your tones from the iTunes Store".
    Thank you for visiting Apple Support Communities.
    Nubz

  • Downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    downloaded ringtone and alert tone from itunes, showed on my phone, an hour later they were wiped??  cannot find them now? help (restarted, synched etc etc) same problem

    Hi jaswantfromlondon,
    I apologize, I'm a bit unclear on the exact context for when or how these tones disappeared. If your tones have disappeared and you are having issues restoring them, you may find the information and steps outlined in the following article helpful (it refers specifically to 8.1.1, but the steps may more generally apply to your situation):
    Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
    Regards,
    - Brenden

  • Why are companies getting more and more difficult to contact via phone?

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    ashleyp1563 wrote:
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  • HT203433 How do I move tones that are in my music library to my ringtones and alerts on my iphone 4s

    Downloaded two ringtones on my 4s that are now in my music library.  How do I move them to my ringtones and alerts.

    it's very easy, I have just started using iphone 4, and have struggled with lots of things. Go to Apps store and search for Free Ringtone Maker it's made by  Wondershare Software Co and it's free. It's not compatible with Lion. It may also not work with iphone 5 although I dont know.
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  • HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
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  • Why are all my movies and tv shows now on my ipad with the icloud icon?  How can i get rid of them?

    Why are all my movies and tv shows from my library now on my ipad with the icloud icon?  I have turned off all icloud related services. I have never used it.  On top of that, my ipad now gets stuck on step 5 of the sync - waiting for changes to be applied and never finishes.
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    Hi, go in Settings, under Videos turn off "Show all videos"  this will remove the purchased videos to be displayed in the Video app.  The same can be done with the music.
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  • I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

    I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

    Transfer your purchases from old iPhone to computer iTunes, then select tones in iTunes with your new iPhone connected, do a sync.

  • Why are my purchased songs?

    Why are my purchased songs not showing up on my phone under Purchased?
    I downloaded one song yesterday from my phone and that showed up but I purchased and downloaded 4 songs today on my computer from iTunes and now they are now showing up.. WHY//////

    Not sure why this is happening and it is a pain. Once the Purchased list sorted by 'date added' go to the left most column and select the top - in my Purchased list the new items go to the bottom and I drag them back up to the top position.
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  • 8520 Ringtones and alerts do not play regardless of the tune or volume setting

    For the 8520
    KB24307-Ringtones and alerts do not play regardless of the tune or volume setting
    dowgrade to 5.0.0.681 to fix it
    Please backup your device before you begin.
    To get and install  5.0.0.681 if your carrier has no lilsting for it.
    http://www.blackberryforums.com/general-8500-series-discussion-gemini/227461-os-8520-5-0-0-1168-5-0-...
    [edited for member]
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
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    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
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    Solved!
    Go to Solution.

    jkafox wrote:
    I have the same problem. Hope they will get if fixed soon
    Knotty isnt having the problem, but explaining how to fix it. Did you try what was posted?
    1). Please thank those who help you by clicking the beside the 'Reply' button.
    2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
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  • Transfering ringtones and notification tones from Z3 to another Z3?

    Hello,
    How to transfer ringtones and notification tones from my Z3 to my wife´s Z3? I tried to set both Z3´s together but nothing happens except odd sound. Yes, Bluetooth were on too - not only NFC - yep both phones...
    Thanks :-)
    Pingu

    Hello,
    I wish to transfer my iPhone m4r ringtones/notification tones/alarms to my new Xperia Z3 phone - so how to do this? I created those tones by Ringtonium app so those tones are not bought ones. Those files are on my Mac laptop. I tried to use Xperia Transfer Mobile to transfer those files but it didn´t accept. I could find them - even made a folder for those files but they just appered to be gray colored meaning that I can´t select them even I could see them :-(. If possible to transfer them somehow I would be very thankful - just wouldn´t like to make them once again as there are plenty of them....
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    Pinguuu

  • HT1848 when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

    when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

    You would have to create the ringtones.
    Google will find several way to do this.
    You cannot buy ready made ringtones from your computer.

  • All of my purchased ringtones and songs dissapeared out of the blue. How do I get them back without having to buy them all over again?

    Out of the blue, all of my purchased ringtones and music aren't displayed anymore on my iPhone.
    I went to iTunes to see if they were stored there, but the downloads folder also appears to be empty. If I try to select a ringtone I've downloaded before, a popup appears saying that I've already purchased that item and asking if I want to cancel or buy. If I click on buy, then I pay for the item again even if I already have it! The only place I can still see my purchased items is in the iTunes application on my computer, but even though I've already selected sync, the ringtones and songs still won't appear on my iPhone.
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    I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

  • Wrong updation of Business Area in Purchase Request and Purchase Order

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    Hi  Emrah Iscigil,
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