Why Are My Purchases Not Reducing Album Cost?

Today, I purchased the album "Modern Times" from the "Bob Dylan: Complete Album Collection: the 90s to the 00s".
However, it did not reduce the price of completing the collection.  This hasn't happened before.  When I purchased a previous single on the collection, the price for completing the album was reduced by the cost of the song.  In addition, when I purchased an album from the "Bob Dylan: Complete Album Collection: the 60s", the cost of that collection was reduced by the price of the entire album.
How can I fix this?  I can't even figure out what happened.  I paid over $12 for that album, and I was hoping one day to pick up the rest of the collection.  Can I contact Apple about it?

Hey xHadley,
Check out this article that will let you go through and download the past purchased through iTunes. It will give steps to do this through multiple devices including iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • Why are my purchases not showing in my library on my mac abut are on my phone and wont transfer

    Can't transfer

    i tried... file, device, ransfer purchases from iphone and nothing seemed to be working
    i'm used to them just automatically uploading tbh but i've not really used itunes on my laptop for a while so it must be this new version of itunes
    i have now gone on to the itunes store, clicked on purchases and selected not in my library and they seem to be going into the recently added playlist in my itunes library
    it never used to be that hard did it

  • Why are my purchases not being succesfully transfered to another library

    Hi,
    My Dad gave me his old Ipod nano 4th which contained a different library. I connected it to my computer. I then attempted to transfer the ipod's music to my library; by clicking transfer purcheses. I did however need to use his password in order to authorize my computer for that device. It accepted the password and the music began transfering from the ipod to my main library. The problem; it did not transfer all of the songs. My ipod has 764 songs, 2.2 days worth of music. My computer has only 529 sons with 1.7 days of music. I also confirmed that some albums were not transfered just by flipping the screens to check. How can I make both my Itunes library and my ipod have the same music/library.
    Thanks and any info would help

    Any error message provided when selecting import with iPhoto?

  • Why are my purchases not showing up

    I was attempting to download all of my purchases off of iCloud, and onto my computer. A notification came up and I accidentally clicked the "ok" button. I have no idea what the notification said, but I *do* know that all of my music purchases have disappeared off of my account and my computer. I am beyond frustrated, and it would be very nice to have some *free* assitance.

    Hey xHadley,
    Check out this article that will let you go through and download the past purchased through iTunes. It will give steps to do this through multiple devices including iTunes.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Why are my movies not showing on my Mac Book, which is the computer that I used to purchase the movie, but showing on my IMAC at home...I am currently deployed.

    why are my movies not showing on my Mac Book, which is the computer that I used to purchase the movie, but showing on my IMAC at home...I am currently deployed so this ***** a bit. Also how do I keep this incedent from happending in the future?

    No, this is not the case. I know where i purchased the movie and I also know movies cant be added to the cloud such as music, TV shows can.  The instance happened during the dowload. I think that depending which computer is up and running and the bandwith allocated on either network, which ever computer that finishes first is the one that gets the movie. Just a thought. So next time I will ensure my IMAC is not running. I think that fixes it.
    Thanks

  • HT201272 Why are audio books not under purchased for download?

    Why are audio books not under purchased for download?

    cblampson wrote:
    I know that. The question is why, when every other media that is sold on iTunes is there.
    Becasue the audiobook distributors do not allow Apple do offer this.

  • Why are my thumbnails not matching photos?

    Why are my thumbnails not matching the photos in my smart album?

    I am rebuilding my thumbnails--a slow process I am learning.  We'll see how that does.  I believe I have the latest version of both iPhoto and OS.  What happens is that the thumbnail does not match the photo.  The photo in the thumbnail is in the same series, but not the same.  Many of the thumbnails are the same photo from the series.  I'll report back on the success of the thumbnail rebuilding process.

  • Why are my apps not downloading?

    Why are my apps not downloading? They just sit there waiting and I keep getting an error saying that my purchases cannot be downloaded at this time and to try again later. I have tried logging out and in, and rebooting but neither has worked

    Same problem here.  Not able to update any apps or to download new purchased music.  Doesn't work on iPad, iPhone, or iTunes.  Tried with 3G download rather than wifi on the phone and iPad.  It still hasn't worked.  I changed me credit card, but without success.
    The store is currently broken for some users, maybe all.

  • Why are my purchased songs?

    Why are my purchased songs not showing up on my phone under Purchased?
    I downloaded one song yesterday from my phone and that showed up but I purchased and downloaded 4 songs today on my computer from iTunes and now they are now showing up.. WHY//////

    Not sure why this is happening and it is a pain. Once the Purchased list sorted by 'date added' go to the left most column and select the top - in my Purchased list the new items go to the bottom and I drag them back up to the top position.
    MJ

  • HT1665 Why are my contacts not listed ?  They used to be there.

    Why are my contacts not listed?  They used to be there.

    I had the same thing happen to me.  It's a bug in iPhoto 9.4.2.
    The first time you run iPhoto after upgrading to iPhoto 9.4.2, it "updates the iPhoto library".  This sometimes tickles a bug where iTunes can see all your iPhoto albums, but iTunes thinks they are empty.  Since iTunes thinks all your albums are empty, it dutifully deletes any photos from your synced iOS devices.
    It's easy to tell if this is the problem you are seeing.  Open iTunes and go to the photos sync panel for one of your iOS devices.  If you have multiple albums checked, but iTunes shows a total of 0 photos, then you have the problem.
    I spent an hour with an Apple Genius.  he couldn't find any mention of this problem in their internal support system.  His recomendation was to reinstall the operating the system.  I suspect that this won't solve it.
    The only solution I have found is to restore iPhoto 9.4.1 and the corresponding iPhoto library from your backups.
    I would refrain from upgrading to iPhoto 9.4.2 until Apple has a fix for this issue.

  • Why are my apps not updating

    Why are my apps not updating

    On your iPhone or iPad?
    See:  iOS: Troubleshooting applications purchased from the App Store

  • Why is music purchase not deducted from my credit balance instead it asks for my credit card.

    why is music purchase not deducted from my outstanding balance? Instead it asks for my credit card.

    It is not being deducted from your credit?  Are you sure?
    Just because it is asking for your cc info, does not mean that it will be charged.
    This is how itunes verifies your account and that you are a resident of the country of the itunes store that you are trying to use.

  • Why are animated gifs not displaying animations in the preview?

    Why are animated gifs not displaying animations in the preview?
    My coworkers and I are not seeing a animation in the preview pane in Adobe Bridge CS6 even when clicking the play button in the preview window. However, we do see a graphic of the first frame and one person sees 1 frame when clicking play and one other frame and then the animation stops, however, that is not the complete animation.
    I'm using Windows 7 32 bit
    My coworkers are using a mac.
    One coworker has apple OS Mountain Lion with a Intel Quad-Core Xeon – 64 bit system.
    Is this fixable or in the works as a patch? Otherwise we have to open these docs in a browser in order to view them properly.

    I've just come to the realization that some animated gifs do play fine and others do not. A coworker of mine suggests that if it's an animation made via Adobe Photoshop, it'll work in bridge but will not if it's made using something else.

  • Disc Burner. Why are some files not readable or writeable?

    Hello,
    I am trying to backup my friends computer files on a beige G3 (233 MHz). I am burning about 6 DVDs of AIF music files. Most of the files are about 30 - 40 Megs in size. Often I receive error messages on particular files that read:
    "The operation cannot be completed because some data cannot be read or written.
    (Error code - 36)"
    Followed by the choices: "Stop" or "Continue".
    I have a bad feeling that my startup disk is too small but I am not sure.
    Most of the files work fine. However some of the files cause disc burner to not be able to use them in the disc image before I burn. Why would this be?
    Here are the specifications:
    Computer: beige G3 with two hard drives (one SCSI and one ATA hard drive) and a Pioneer DVR-110D DVD writer which is Apple supported (Apple system profiler indicates Apple supported on this DVD writer). My blank DVD disks are Sony Vermatim DVD-R (1 - 16x speed support). Although I think my beige G3 only writes them at about 2 or 4x.
    I am using OS 10.1.5. My startup disk which has OS 10.1.5 in it is a 4 GIG SCSI disk. Is this big enough for a startup disk (for creating 4.5 GIG DVDs)? My files are on the second hard drive which is a 40 GIG ATA disk.
    I have a bad feeling that my OSX startup drive is too small for disk burning - it is only 4 GIGs in total and OSX Disc burner (Disc copy) is first making a disk image on my startup volume before it burns it. Perhaps that disk image is too large for the startup volume. Is there any way I could ask OSX to put this disk image on the second larger hard drive instead (not the startup drive?).
    Here is my process (I hope I am doing this right - I am new at this):
    1. I first insert a blank DVD-R
    2. A message pops up asking my if I would like to create a blank disc image for this disk (I think this is the typical Disk Copy utility window. I say "yes" and give it a name and choose the "DVD-R or DVD-RAM" option. (I am not sure if there are other important settings to choose here or better settings to use but I guessed the other options that seemed obvious. A blank disk image is created with an icon that looks like a DVD disk.
    3. Then I drag my chosen files to this blank disc image. It takes about 30 minutes to copy over. Thats when I receive the error message that some files couldn't be "read or written". The other files work fine but it would be nice if they all worked.
    Why would some files not be readable or writeable?
    4. Then I choose file/burn in the top menu and the DVD is created. This takes another 20 - 30 minutes. At the very end of the process another message pops up saying:
    "Sorry the operation could not be completed because an unexpected error occured (error code -28)" Followed by an "OK" button.
    However all the files that made it onto the final DVD are fine - its just that its not all of the ones I originally chose in the first step when dragging to create the disk image.
    Am I doing this the right way?
    Why are some files not "readable or writeable" as it indicates in the error message?
    Is my 4 GIG startup disk too small for this? or are the music files possibly corrupt? or could there be some other possible problem?
    Thanks

    To follow up, I have some good news. After following your advice Kappy, it now works very well Thanks! Instead of using the 4 GIG volume for the OS, I am now using an 8 GIG partition on an 80 GIG drive. So now the OS has some room to operate. No disk errors occured on my first DVD
    Now there was one problem. The second DVD burned gave me an error. I am not sure why but I am going to guess that because I had to installed the OS onto an 8 GIG partition maybe the OS needs to be rebooted in between disk burns because although 8 GIGs is certainly greater than the 4 GIGs I gave it last time, it still isn't a lot of space - maybe just enough to do one DVD at a time. Thats only a guess. So I rebooted to see if that clears the system out ready for the next DVD and I am trying to burn the second DVD again. If I remember I will report back. In any case, yes, this seems to be working. I hope this second DVD burns well too.
    Thanks Kappy

  • Why are the iPhotos not listed in the finder?

    why are the iPhotos not listed in the finder?

    There are many, many ways to access your files in iPhoto:   You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
    (Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
    You can access the Library from the New Message Window in Mail:
    There's a similar option in Outlook and many, many other apps.  If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
    If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
    If you want to access the files with iPhoto not running:
    For users of 10.6 and later:  You can download a free Services component from MacOSXAutomation  which will give you access to the iPhoto Library from your Services Menu.
    Using the Services Preference Pane you can even create a keyboard shortcut for it.
    For Users of 10.4 and 10.5 Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
    Other options include:
    Drag and Drop: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
    File -> Export: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
    Show File:  a. On iPhoto 09 and earlier:  Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.    3.b.
    b: On iPhoto 11 and later: Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder window will pop open with the file already selected.

Maybe you are looking for

  • I did the software update on my iPhone4s.

    I did the software update to 7.0 and now I can't sync it with my iTunes. I get sync failed. Help.

  • Can't download driver from this website

    I was trying to download Thinkpad X61s driver but the dialog box gave error messae everytime on every borowser.  Please help!!! Thanks, 

  • Attachment on iCloud VS Mail 7

    Why does iCloud online mail shows attachments file (with name, size etc) on top of the email (clicking "More" or clicking the "paper clip" icon) and Mail 7 instead, still, showing you just a paper clip icon and the attachment files all the way down..

  • Drop Down Menus in Photoshop CS 6 Goes Blank In Mavericks

    Hi I'm having trouble with Photoshop CS6 in Mavericks. After a working a little while, all pop up/drop down menus goes blank. They still work, but I can't see what's on them. Even the Apple menu bar is afflicted by this, though only when Photoshop is

  • Not deleted PSA

    Hi Experts, As per my requirment i need to delete the PSA requests in  Testing box, everything is ok but one of my PSA is not deleted. Can you please any one tell me how to delete PSA request? Thanks in advance David