Why are my speeds slow?

Yes, another boring question about broadband speeds. Sorry!
I moved to BT Broadband from another ISP a couple of weeks ago in the hope of getting better speeds. A BT Speedtester test when I was with my previous ISP said that my download speed was 3218 Kbps and that the IP Profile for my line was 7150 Kbps. Since my move to BT the download speed is a little better than that, usually in the 3500 to 3700 range but with a low of 2340 Kbps.
When I placed my order with BT I was told, "We estimate your maximum download connection speed will be 8 Mbps. However, download speeds can vary and your actual download speed will fall within the range of 7.0 Mbps and 8.0 Mbps." Clearly I'm not achieving anything like that.
Today's result:
Download speed achieved during the test was - 3662 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
And details from my Home Hub Manager:
Connection Information
Line state:
Connected
Connection time:
14 days, 14:56:30
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
14.6 dB / 26.0 dB
Line attenuation (Down/Up):
13.5 dB / 5.5 dB
Output power (Down/Up):
17.9 dBm / 12.1 dBm
FEC Events (Down/Up):
19718 / 19
CRC Events (Down/Up):
67 / 7
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
344 / 5
Error Seconds (Local/Remote):
51 / 4
I've done a quiet line test and couldn't hear any noise on the line.
My Home Hub is connected to an extension phone socket, largely because the master socket is up in my loft and is now covered with about a foot and a half of insulation. However, in the past when I was trying to troubleshoot speed issues with my previous ISP I did cart my desktop computer up into the loft and connected my router to the test socket but speeds didn't improve at all. I therefore don't think the problem is with the phone wiring inside my house.
I know my speeds aren't disastrous but at the same time they're only about half of what I was promised by BT. As things stand, I would have been just as well to have stayed with my previous ISP and thus to have avoided the hassle of moving my account.
Can anyone suggest why my speeds are mediocre and what might be done to improve them? I'll be very grateful for any advice.

you have an 8mb connection with the correct profile of 7150 but your throughput/download is lower than I would expect at 3662. would have expected 6500/7000. check your exchange here for problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
using telephone extension cable does usually help your connection
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