Why are new unread messages marked as read?

These problems popped up out of the blue last week. Nothing has changed in the Mail settings. I've worked with my ISP to isolate the problem as a Mac problem, not an ISP issue.
1. The new messages downloaded into Mail are not marked as unread, even if they they've never been opened or previewed. An occasional email will mark as unread. However, even if 5-10 new emails are downloaded at a time, they will usually all be identified as read.
The unread count doesn't change, even when new unread messages are downloaded.
2. At the same time that the issue popped up with the unread emails, a new Mail issue started. When Mail checks for updates it often shows that a new email is being downloaded and gives the audio alert for a new mail, but nothing has actually downloaded. I've checked my filters, trash and web mail to confirm that no new emails exist.
What I've tried:
1. There are no software updates.
2. Worked with ISP to identify the issue as being a Mail issue. Settings are all appropriate.
3. Disabled Mail account, shut down Mail, shut down Mac, restarted Mac, enabled Mail. Problem continues.

This might be way off base because I do not have a really good understanding of email systems, but look at these:
1. When you Sync your iPhone, under the "Info" tab in iTunes, do you have it set to sync your email settings? If this is not checked, your iPhone and computer Mail settings could be different and Mail could think you read a message on your iPhone when you haven't.
2. In Settings in your iPhone, go to Mail, Contacts, Calendars>Your Account>Account Info>make sure everything is correct here and then>Advanced> check incoming settings and see if there is anything in IMAP Path Prefix. I think this should be blank for your POP account.
Also, since this is a POP account, by definition, if you have read a message, shouldn't it be excluded from your Inbox? I'm guessing there is a IMAP vs POP conflict somewhere.

Similar Messages

  • Inbox shows 1 unread message after opening all the messages.why are new inbox messages not highlighted

    I cannot find the unread message despite having opened all my inbox messages and wonder why the new messages are no longer in bold text.

    Right click the folder, select properties and then the repair button. A new index might clear it.
    If not try
    View menu > folders > unread see if Thunderbird can find it since it says it is there after an index rebuild.

  • Why are all emails automatically marked as read?

    I recently switched my wifes email account from a POP to a IMAP.  (same email address, same server, same provider)
    Shortly before doing that we upgraded to Lion.
    She also gets mail from this account on her iPhone.
    Question:  For some reason all of her new emails are automatically marked as read. No blue dots.  This happens when a new message is recieved on either the Mac or on the iPhone.  Everything else about the email account works properly. My email accounts on the same Mac work properly. (Same user account)
    Any ideas what might be causing this? Is this problem being caused in the Mail problem or is it something on the server side?
    Thanks.

    UPDATE:
    I have now deleted the account from the iphone. No change in the behavior.  It's not the iphone that is causing this.
    When an email is recieved it stays unread for about 20 minutes. And then it mysteriously changes all by itself to read.  I have logged into the Webmail panel for this account and the behavior is mirrored there.
    please help !!
    -Eli

  • Why are the unread messages in my Inbox no longer in bold typeface?

    When I opened my Inbox the unread messages were no longer in bold typeface. As far as I am aware I have not changed any settings. Is there a reason? I had some messages which I had not looked at. Can I get back the bold typeface for these messages or is it gone forever?

    TRy this :
    reindex the Inbox folder, move all emails and then compact folder.
    These are the instructions:
    * right click on Inbox folder and select 'Properties'
    * click on 'Repair Folder' button
    * click on OK
    * Refresh the folder pane. Either select another folder and then reselect the Inbox or collapse all folder trees to refresh the folder Pane.
    * Then move all good emails into suitable folders.
    * Delete any emails you do not want.
    * When Inbox is empty; Right click on Inbox and select: Compact
    Wait for a new mail to see if it is displayed in bold.

  • Why are my emails being marked as read automatically?

    I recently changed from iPhone 4 to 5; I never experienced any email issues with the iphone4. Now my emails on iphone5 ;same account etc) are sometimes marked as read before I view them. This happens every night over night without fail, and invariable happens during the day too (although not always- I can't yet see any pattern in this). It's extremely frustrating as I could rely on looking at my lock screen on iphone4 to see my recent unread emails; and I now cannot rely on this (and there's normally nothing there as its all marked as read in my inbox, before I've seen it! Then I have to check through each message to make sure I haven't missed something).
    There are no other devices running to access this inbox; it is set up on my home laptop through outlook (as it was with iphone4); but this is only switched on about once a week just to download the messages.
    Please does anyone have a solution to this very frustrating issue? I did not expect that by upgrading I would be worse off!

    http://kb.mozillazine.org/Disappearing_mail

  • The mailbox icon is showing one unread message but there are no unread messages in the mailbox.  How can I get rid of the marker? iPad, iOS 7

    The mailbox icon is showing many unread message but there are no unread messages in the mailbox.  How can I get rid of the marker?
    iPad, iOS 7.1.1

    Check or Empty your trash folders.

  • HT5361 MacMail has stopped noting when I have read an email.  For example, I had 17 unread messages, so I read them.  Despite me having read them AND deleted them, the inbox still has 17 new messages displayed.  Can anyone help resolve the incorrect displ

    MacMail has stopped noting when I have read an email.  For example, I had 17 unread messages, so I read them.  Despite me having read them AND deleted them, the inbox still has 17 new messages displayed.  Can anyone help resolve the incorrect display?

    Lord K.  Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it.  It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me.  My messages were in folders for a lawsuit.  It is going to take an incredible amount of work for me to, you have no Idea.  We are talking thousands of pages!  I the defendent will have them during discovery so I am not so worried.  However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part.  THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com

  • Why do messages I delete on one of my email accounts on my iPhone keep reappearing as new unread messages?

    I have several email accounts on my iphone.  I am having trouble with my sbcglobal.net address whereby messages I delete reappear as unread new messages (same date).  This seems to happen with the last 50 or so messages in my inbox.  When those are deleted, 50 or so old messages are then received as new, unread messages.  This does not happen with any of my other email accounts on my iphone and it does not happen on my mac or ipad.
    This was true prior to upgrading to ios 5 and icloud (I thought the upgrade might resolve the issue)
    Thanks for any help.

    IPad4, sorry

  • How to global remove unread message mark in Mail

    I just vacated MS Outlook for Mac to use Mail for the first time. I'm running Mac OS X 10.7.4 and am current on updates. All of the messages in the folders that I moved from Outlook to Mail are marked as unread. I must have 1,000 marked messages. Is there a way that I can select a folder and then globally removed thed blue unread message mark?

    Something happened and is fixed.

  • Why are my text messages showing up on my wife's IPhone 6 and her Text messages showing up on my iPhone 6?

    Why are my text messages showing up on my wife's iPhone 6 and her test messages showing up on my IPhone 6?

    its because you guys are using the same Apple ID on both devices , when you use the same it connects to iCloud/iMessages so when ever you get a text on any other iPhone with there iMessages on its going to show on both devices because its the same apple ID that you are using for your iMessages , you can fix that buy gating a new apple ID for one of you ,ore go to your system preferences then go in to your iMessages  remove your email from there make shore its only your number on there ,but the best why is to get another Apple ID.

  • Music in library, why are some songs not marked with cloud?

    Music in library, why are some songs not marked with cloud icon?

    Welcome to the Apple Community.
    Where exactly are you looking and what do they look like, there are several iCloud icons used in iTunes.
    Maybe a screenshot.

  • HT4515 why are my text messages all of a sudden in green and do not say delivered?

    why are my text messages all of a sudden in green and do not say delivered?  Also for the first time since I obtained the phone I went to use the headphones and the insert to headphones is very loose and I can connect for about 10 seconds then nothing, I do believe it is the jack that inserts into the phone or the phone receptacle is bad or the headphone piece that goes into the phone is bad it is not working is the main issues.  Thank you

    I should also mention we have 2 other iPhone users and 1 Samsung s5 user in my home not having the same problem.

  • Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

    Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

    Is this one person using an iphone or ipad for imessaging?

  • Why are some text messages blue and some green

    Why are some text messages blue and some green?

    Blue text messages are iMessages (with other iOS and Mac users with iMessage enabled).
    Green are regular SMS messages to non-iPhone users and iPhone users with iMessage not enabled.

  • Just updated to ios7. when i add events to my calendar i don't see a dot or the event on my phone, but it shows up on my computer. why are new events invisible on my phone?

    just updated to ios7. when i add events to my calendar i don't see a dot or the event on my phone, but it shows up on my computer. why are new events invisible on my phone?

    Are you sure .mov files worked on the iPhone without a third part player? I'm just not sure...
    Try these instructions from Apple:
    Convert a video to work with iPhone:  Select the video in your iTunes library and choose Advanced > “Create iPod or iPhone Version.” Then add the converted video to iPhone.

Maybe you are looking for