Why are pre-order downloads delayed?

I pre-ordered Madonna's MDNA to get the single nearly two months ago.  The album went on regular sale this morning, but it is still not possible to download the pre-order.  Why are pre-order customers forced to wait when regular customers can download straight away?  When am I going to be able to download the album?  Really unimpressed with this iTunes.

Same problem!!! I have sent them an E-mail...really disapointed!! Grr!!
Good thing I also bought the CD i guess....
Still really cheesed off!!

Similar Messages

  • What time are pre orders available to download?

    What time are pre orders available to download?

    Hello there, Jon3nt.
    The following Knowldge Base article has the information you are looking for regarding Preorders:
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Specifically:
    Downloading a pre-ordered item
    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.
    Thanks for reaching out to Apple Support Communities for answers to your question.
    Cheers,
    Pedro D.

  • HT5714 What time are pre-orders usually available for download on the release date?

    At what time on the release date are pre-orders available for download?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
    Regards.

  • I am trying to download the lastest apple ios update to my PC so I can update my ipad 2. Why are there no download buttons on the latest software updates?

    I am trying to download the lastest apple ios update to my PC so I can update my ipad 2. Why are there no download buttons on the latest software updates?

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  • HT1725 i keep trying to download purchases but nothing is happening. i click the button a million times and it won't download. i also preordered an album before i had money on my account, and i've just put money on but it won't let the pre order download.

    i am literally fuming over this.
    First off. i purchased an album for preorder when i didnt have money in my account.
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    Are you logged into her iTunes account using her Apple ID on the iPad? Settings>Store>Apple ID?
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    Are the disks self powered? Try a SMC Reset:
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    http://support.apple.com/kb/HT3964
    Shut down the computer.
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    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
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    Why are the songs that I downloaded from my pc not playing on my iphone and grayed out?

    Hi sweatt,
    Welcome to Apple Support Communities.
    You may find these steps helpful for resolving the issue you're encountering:
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
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    Type in the account name from the Summary field and its password. Click Authorize.
    Choose Store > Update iTunes Match.
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    Jeremy

  • Where are pre-orders in ios6 in case I want to cancel?

    Can find a pre-order book in iBooks Purchases but can't cancel.  Can't even find a pre-ordered album, it is no longer located in Downloads.  Do not want a solution that needs a computer, as this feature existed in ios5.

    Hello & welcome to the community!
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  • Ryan ADams Easy Tiger Pre-Order Download problem

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  • HT5714 why isn't my itunes pre order downloading if i already paid

    i preordered a album and its ready to download and i paid for it but its telling me i have to pay again.

    Mine just downloaded, check your emails to see if you have got your email, also clcik the store button on the menue bar of itunes and selecet 'Check for Available Downloads..."
    Didn't get the digital booklet however.
    x

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    I purchased 2 what I thought were text tones for my iphone.  However, they were downloaded to my ringtones.  I do NOT want ringtones that say "You have a text".  That's just dumb.  Not sure why they would even put those in the ringtone options.  Is there any way to move them on my phone?  If not, I just wasted my money.  (Spent an hour trying to find help on apple/itune website.  Not user friendly!)

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