Why are some songs on my phone in pale text and I cannot play them

Why are some songs on my phone in pale text and I cannot play them
the songs are in the library

I had the same problem when only about 5% of my 11,000 song collection on my Ipad would play after downloading OS 7.0.  I re synced my Ipad with ITunes on my MacBook selecting no music and all of the music was erased from the Ipad.  I then re-synched it selecting all music, all songs re-loaded, and all songs play just fine.

Similar Messages

  • Why are the songs downloaded from my computer grayed out and won't play?

    Why are the songs that I downloaded from my pc not playing on my iphone and grayed out?

    Hi sweatt,
    Welcome to Apple Support Communities.
    You may find these steps helpful for resolving the issue you're encountering:
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
    To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
    Choose File > Get Info.
    In the Summary tab, locate the Account Name field in the right column and write it down.
    Click OK.
    Choose Store > Authorize this Computer.
    Type in the account name from the Summary field and its password. Click Authorize.
    Choose Store > Update iTunes Match.
    Best,
    Jeremy

  • Some songs I downloaded didn't download fully, and when I play them they cut out halfway through.

    I downloaded a couple of albums, where most of the songs don't last as long as the time listed, and they sound like they cut out halfway through. For example, a track that itunes says is 7 minutes actually only lasts for about 3. Dragging the songs into song editing software reveals the songs really are shorter then they should be, my ipod isn't just skipping ahead.
    How do I go about getting the songs in full / restoring them?

    That is usually the result of a downloading problem.  You can download fresh copies (at no charge) by following this guide:  iTunes 10 for Windows: Download previous purchases from the iTunes Store
    In the unlikely event that the new copy has the same problem, it could be a defect in the store master file.  If that happens, you cannot correct it yourself, so report it to iTunes Customer Service.

  • Music in library, why are some songs not marked with cloud?

    Music in library, why are some songs not marked with cloud icon?

    Welcome to the Apple Community.
    Where exactly are you looking and what do they look like, there are several iCloud icons used in iTunes.
    Maybe a screenshot.

  • Why are some songs in a "protected MPEG-4 audio" format

    Why are some songs I've purchased in a "protected MPEG-4 audio" format?

    iTunes store used to sell its music that way several years ago, but then removed DRM protection as a standard format I think 2 years ago.  How long ago did you make the purchase?  I don't think they still use it on any audio now, but it is definitely used on video.

  • Why are some songs in itunes greyed out. will not download from icloud

    why are some songs in icloud not downloading to my computer. they are greyed out and say "waiting". some are from cd's that I loaded myself.  should be easily matched in imatch.  I do belong to imatch and these songs did download to my old computer. thanks

    Try this:
    hudgie: iTunes lists more songs than iPod

  • HT204411 Why are some films available for download in the USA and not the UK or vice versa?

    Why are some films available for download in the USA and not the UK or vice versa? For example the film 'Back to the Secret Garden' is available for download in the US and not the UK.

    MikeAlan192 wrote:
    Why are some films available for download in the USA and not the UK or vice versa? ...
    Availability is determined/controlled by the Copyright owner... not Apple.

  • Why are some of my pictures blank green screens when I try to add them into a montage??

    Why are some of my pictures from my iphone showing up as blank green screen when I try to add them into imovie?

    Look under "More like this" on the right of this page, specifically "Re: no photo selected"; the discussion there may be of help.

  • Why are some songs in gray?

    I currently have the latest Apple TV and I listen to my music streaming it from my itunes in my iMac on my network at home. For some reason some of the songs in some albums will be displayed in gray randomly. I'm able to play the song when it's shaded but it will then skip all the songs shaded in that album and skip to the next non-shaded song. It doesn't happen all the time but it's annoying when it does. I've been a mac user since the 90's so yes I've done all the usual restarting mac, apple tv, updating software. It has been happening for a few months now and to this day it still does it. My iMac is connected to my Airport Extremeac with an ethernet cable and not wifi. My Apple TV is connected to my Airport Extreme wirelessly.

    Not the cause of this issue, but you will probably save your self some headaches if you also can connect your ATV via ethernet. 
    There are a bunch of things that could cause this.  Here are the top ones that come to mind.
         1.  The song was purchased with a different AppleId/account than the ATV was activated with.
         2.  ATV has not been able to connect to the internet for a while to verify its DRM activation status.
         3.  ATV can not connect to the iTunes device that is sharing the content.
         4.  If the song is not from the iTunes store and ATV does not think it can play the file type.  This usually only happens with video files.
         5.  The songs are on a shared external hard drive that has gone to sleep.
         6.  iTunes is not actually running on the computer severing the content.
    Are you playing these though the music icon on ATV or going under computers?

  • Why are some songs distorted on my Macbook Pro but not on my iPhone 4?

    I purchased the new Patrick O'Hearn album through my iPhone 4 (latest iOS) with the ITUNES app. When I got home and synced the phone with my 2008 Macbook Pro (Lion with latest patches) and began playing the album through my desktop speakers, some passages of the music seemed distorted or over-driven. At first I suspected a poor digital encoding of the music, or problems with the cable or speakers. I plugged the cable directly into the headphone jack of the iPhone and the music played perfectly, and without distortion.
    So, the problem is the MBP, or iTunes. Can anyone offer suggestions to remedy this?

    I had Sound Enhancer checked. When I removed that option the distortion was still there but was reduced.
    I played several similar songs (same artist, same levels, similar composition) that I have had for a long time and found no distortion at all. The old songs had been ripped from the CD to MP3 format or purchased as MP3 from Amazon.
    So it doesn't appear to be hardware related (MBP, cables, Speakers), but instead may be encoding (AAC) or DAC related to differences between MP3 and AAC.
    Still looking for a solution.

  • Why are some songs only available for other countries iTunes Stores

    I have tried to purchase some songs from the French ITunes Store, but I got an alert saying I had to switch over to the US store to do so. I did, but when I searched for the songs in the US store, I could not find them. Why is this so? Is there any way I can get the songs from the French iTunes Store?
    Thanks for the help

    Sorry, I forgot to mention that I do live in the US. I assume that it works the same, that Apple doesn't have permission to sell the French songs in the US. Thank you for the quick response.
    Thanks for the help

  • Why are some songs not available for ringtones?

    I had a ringtone on my old RAZR phone and loved it. I would like to make it my ringtone on my Iphone. The song is available in Itunes and I saw another post that said some songs even though they don't have a "bell" in the ringtone column can still be made into ringtones. I have the CD, but I downloaded the song anyway and it tells me that song is no longer available for ringtones. How do I go about asking Apple/Itunes to make it available again?

    Best thing is to call Apple Support in your country, and/or to post your feedback at:
    http://www.apple.com/feedback/iphone.html
    Cheers.

  • Why are some songs in a playlist checked an others not?

    I have created a new playlist from some of my music but some of the songs have a tick (check) mark in the box next to them and others don't.  I can't seem to either check all of the songs or uncheck the checked ones.  Does this matter?  What does it mean?  Any advice gratefully received, thanks

    I have the same issue.. seems like randomly.. some songs are unchecked by iTunes (I've never proactively unchecked any).. is this a bug?

  • Why are some songs not fully downloading?

    Most of the songs that I've downloaded lately are not playing fully. They're stopping less than halfway through and skipping to the next song. I know this is happening to others also, is there any way I can fix this? It's rather unfair, since my mum has payed for all these songs, yet there's no point even buying them if I can't listen and enjoy them. Thus, I was wondering is there anything I can do, or must it be repaired by iTunes? Also, have iTunes aknowledged this problem? Thanks!

    Does the track play correctly in Quicktime Player or another media player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.  If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519).  See tips on downloading in https://discussions.apple.com/message/19097773
    Other possible considerations:-
    Is your iTunes up to date?
    Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
    https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
    https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].
    https://discussions.apple.com/thread/3988957 - updating Match
    Incomplete playback seems to be reported several times a day here.  I don't recall this happening before iTunes 10. I would suggest posting feedback to Apple so they aware of an issue.
    iTunes application feedback - http://www.apple.com/feedback/itunesapp.html

  • I recently was given someone elses ipod touch.  There are some songs on there I want to keep and many I want to delete.  Is there a way to upload the songs to my mac  so I can add them to a play list I have and delete the one's I don't want?

    I recently was given someone else's ipod touch.  It has some songs I would like to keep, but most I would like to delete without losing the one's I like.  Is there anyway to either upload songs to itunes in my mac or sync a playlist with the ipod without erasing all the music currently on the ipod.  Also, is there a way to delete specific tunes on the ipod?
    Thanks.

    gakansas wrote:
    It has some songs I would like to keep
    There is no legal way to do this-  You would need to be using the same AppleID (account)
    As far as deleting the songs, in a situation like this, you should restore the iPod which will delete the songs as well as allow you to sync your own music.
    For instructions on how to delete/add songs  it's best to check the manual:
    http://support.apple.com/manuals/#ipod
    As far as restoring, you didn't mention what model you are using but just choose your model from here (they have step by step instructions):
    http://www.apple.com/support/ipod/

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