Why are the purchase options (rent, purchase movies) grayed out on iTunes?

I'm running version 10.6.3 of iTunes and want to purchase and/or rent some movies. For some reason, the options beneath the movie artwork to buy or rent the movie are grayed out. Why can't I give apple my money???

The iPhone's Apps tab in iTunes should be grayed out if Sync Apps isn't checked.
Are you syncing apps from that computer or another one?
Does it happen if you Authorize the computer and Sync Apps from it?

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Why are the songs downloaded from my computer grayed out and won't play?

Why are the songs that I downloaded from my pc not playing on my iphone and grayed out?

Hi sweatt,
Welcome to Apple Support Communities.
You may find these steps helpful for resolving the issue you're encountering:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column and write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and its password. Click Authorize.
Choose Store > Update iTunes Match.
Best,
Jeremy

Why are the CROP and RED EYE TOOLS grayed out?

My sister, who is new to iPhoto, can't crop her photos because, she says, the crop tool icon is grayed out. She's using iPhoto 4, v. 4.0.3.
She lives in another state, so when I come up with a solution or solutions, I can try to talk through it on the phone - each of us on our computers.
It was suggested by someone on another forum that the com.apple.iphoto.plist file in her Preferences folder in her library might be corrupted and that deleting that file & then relaunching iPhoto could solve it.
I talked my sister through deleting the file & relaunching iPhoto but it didn't do the trick. When she selects a photo and clicks on Edit, both the Red Eye AND the Crop tools are grayed out.

It's been awhile since I used that level of iPhoto but I believe that you have to select an area on the photo before you can use either of these two tools. For crop simply select the desired area and for red-eye select a small area around the eyes.

Why are the download options no longer categorized as in flv, WMP, MP3 etc?

Why are the download options no longer categorized as in flv, WMP, MP3 etc?
All one gets from the download drop-down menu is:
(480p), (240p) or (360p) for example and the name of the video of course.
The way it is now, I cannot identify the type of video I am downloading as I could before.
Thanks!

Ubi,
Your assumptions are incorrect. Not all Youtube videos are offered in other formats; some are only offered in FLV format. Generally, only the very HD ones are offered in MP4. The format in which videos are offered are the decision of Youtube and/or the original poster of the video.
I opted to not pay for the VDH converter. There are FREE converters that will convert FLV to other formats, but they do not interface with VDH. Even the VDH converter is a 2-step process (in both manual or automatic mode). The converter that is included free with VDH will put an ugly icon/watermark on your converted video--every frame of the video. To find a free converter, just Google "free flv converter" (with the quotation marks).

Why is the check box for remember passwords grayed out? It used to work now it won't save them.

Why is the check box for remember passwords grayed out? It used to work now it won't save them.

It could be because you have Firefox set to not remember any history. Did you do that intentionally? It is set in the Options dialog:
"3-bar" menu button (or Tools menu) > Options > Privacy
Perhaps it would work if you choose "Use custom settings for history" and just turn off the specific things you want to turn off.
Any luck?

Why are my purchased movies from apple TV not appearing in itunes?

I have purchased movies on both my itunes and apple tv. However, my apple tv movies do not appear on my itunes. I would like to either have them all on my itunes or all on my apple tv (or is it iCloud??).
Is this possible? If so, how? Thank you.

If a movie is removed from the iTunes store then yes you would lose it.
I think you misunderstand what icloud is, there is no 'raw contents'.
iCloud allows for reloading of past purchases (it is simply accessing what is on the storefront), syncing contents between devices and backup of mobile data. It is different from say something like dropbox.

Services Menu for a Newbie...why are the things i want to do, gray?

I transitioned from windows to Mac not too long ago and never figured out how to use the Services Menu in OS X application menus. Whenever I tried to say, mail the current page I'm looking at in Safari; I do what feels natural and choose Safari, Services, Mail and then wanting to chose Send To, but it's grayed out. I have searched Help and the Forums but I'm striking out. Can someone point me to a tutorial or something to help me get the most out of OS X in using the tools in the Services Menu? thanks for your patience.
ed

The Services Menu changes depending on the features of the app you're using. If you choose Mail from Safari (as in your example) Send To and Send Selection will be grayed out. However, if you choose some text and then repeat the process, your selection will open and be pasted in Mail.
David Pogue, The Missing Manual is an excellent comprehensive manual on Leopard.
I would also suggest you take a look at Mac 101 and Switch 101. There's a wealth of info there. There are a couple of additional references to Services Menu, here and here.
-mj
[email protected]

Why are my header icons and toolbar buttons grayed out?

I purchased a used Macbook Pro from ebay. Appeared to be in good working order when I first started working with it, but I have updated from OS X 10.9.2 to 10.9.5 and downloaded Open Office program, set up my mail and went through the system preferences and personalized it. Also ran disk utilities. Then, this AM, when I restarted, the header icons on the right side are grayed out except for the battery %, the date and time and notifications. Also, in mail and safari, the toolbar buttons are blank (forward, back, print, mail, bookmarks, autofil, history and downloads). What happened? I went to the disk utility from the recovery partition (repaired disk and disk permissions). I also reset parameters. Don't know what to do next. Not sure if this is a hardware or software problem, but I am assuming it is software (OS X) related at this point. Please help.

Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Giving away / Selling your Mac / Resetting the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

HT1933 Why are my songs on my ipod nano greyed out in itunes and not playing ?

My old computer died got a new one downloaded itunes connected my ipod to it all my songs show up but they are greyed out and won't play on i tunes however they still play just fine on my ipod but they won't play on i tunes ..........also how can i sync my ipod to itunes and not lose my music ?

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. Managing Your Songs Manually
One thing to remember about manually updating though is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
For info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

The "Place" Option on Photoshop is Grayed - out, any help?

Just generally have been scouring the internet for the past few hours,
would be so very thankful for assistance.
P.s - sorry for not making any contributions to any other threads.
thanks.

A few possibilities
1. RGB 32 bit. You cannot place into 32 bit because 32 bit does not support layers
2. The mode is Index Color
3. Remote possibility - you are in Multichannel mode

Why are the songs in my iphone playlists grey and I can't move them.

Why are the songs in my iPhone playlists grayed out. I am unable to move and organize them. I just downloaded some audio books from Audible and I cannot moved them to a playlist on my iPhone either. What step am I missing?

margielm2 wrote:
So, if I haven't made any albums, I can't move pictures in the main window of the Organizer?
Yes, you can't. The default order in the main window is based on date, ascending or descending when you are in the standard 'thumbnail view'. If you are in 'folder' view, with your folders shown in the left panel, you are shown the pictures in alphabetical order of the file names.
I haven't created albums yet.
I have so many pictures. I wanted to put all the pictures for each album next to each other so I can find them easily.
It's not difficult to create albums and 'drag' pictures in it. When an album is selected, you can move your pictures around in any order in the main window panel.
Albums are one way of grouping and ordering pictures. You should try to use keywords to organize and retrieve your pictures.

Why are the texts that I receive from others (with apple products) grey in my message screen?

Why are the received texts in my messaging gray?? The ones I send are blue. My rec'd texts used to be green before ios7. Is this normal??

Those may be iMessages.
If you send normal messages those will be in green color.

Why is my purchased movie sound low

why is my purchased movie sound low

It rather depends on the movie. Films with a lot of loud noises such as explosions are balanced with the speech level quite low, so that the loud noises really do sound loud. The result of this is that the dialogue sounds vastly quieter than a pop music recording, which is usually balanced to the highest possible level all the time. It's just a fact of life.

Where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

They're in the iTunes folder, in iTunes Media or iTunes Music depending on when your iTunes was first installed. The iTunes folder by default is in My Documents/Music.
Regards.

Why is the purchases of games i buy with a itunes card being deducted from my moms credit card?

Why are the games i purchese on the itunes card i bought being taken off my moms credit card that she used to open my account?

Hi ausanyu,
As long you placed the gift card under his Apple ID, it should bill it according to the first article below. If that is not the case, then I would report the issue by following the steps in the second article.
Family purchases and payments
http://support.apple.com/en-us/ht201079
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
http://support.apple.com/en-us/HT204084
Take it easy,
-Norm G.

Why are the purchase options (rent, purchase movies) grayed out on iTunes?

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