Why are there movies on my iPad that i did not put there?

On my iPad, there are movies in my Video app that I did out there.  They have a cloud at the bottom right of the icon. 

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Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • Why are there songs in my iTunes that I did not put there?

    I just checked on my iTunes music library and there are songs on it that I did not add?  I am the ONLY one that uses this computer.  I downloaded one U2 song from YouTube on 8/17/2014 and put it in my iTunes and now I seem to have an entire album from U2 in my library as of 9/6--Other than downloading that one song I did not attempt to do anything associated with U2 (searching for them in iTunes store, etc).  It also has the little cloud next to the songs.  I am sure I did not purchase anything from iTunes.  I still have only 16 cents (as I have for over a year) on my iTunes account and have no credit card on file.  Where would they come from? 

    If they have the cloud icon then they are in the cloud, not on your iPod. You can turn off the showing of iCloud music via Settings > iTunes & App Store > Music (under 'show all' heading) 'off'.
    But if you have never bought/downloaded those songs then they shouldn't show in the cloud for streaming/redownloading - the U2 album was an exception, Apple automatically added that to everyone's account whether they wanted it or not. It's your account that shows as being logged in in Settings > iTunes & App Store ?

  • I have games on my ipod i did not put there and now i can't sync any music because it says it is full but it isn't

    i have games on my computer that i did not put there.how do i delete them.  now i can't sync anything because it says it is full.

    What version iPod do you have? If it is an older click-wheel mode and the games that came with it then there is no way to delete them but they take up very little space.

  • TS2755 Receiving numerous bounced e-mails on my iPad that I did not send. Is this a virus?

    Receiving numerous bounced e-mails on my iPad that I did not send. Is this a virus?

    There have been no viruses or other malware reported for iOS devices. You do not have a virus on your device. but your email may have been hacked. Contact your email service provider.

  • I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    I have rented a movie on my ipad. It did not download due to not being on wifi at the time.  I know I completed the rental because my gift card balance went down $3.99 plus tax.  How do I find where to download the movie?

    But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
    If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

  • Why is itunes asking me security questions that I did not use?

    why is itunes asking me security questions that I did not use?

    See Here  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I cannot open my mail w/o putting in a password that I did NOT put on my computer before my gmail acct was hacked 1 week ago How can I remove this password?

    I cannot open my mail w/o putting in a password that I did NOT put on my computer before my gmail acct 1 week ago any idea how to remove it

    Check with Google about your password recovery options.

  • I had to restore an iPhone 3GS, but the backup has a password that i did not put.  What should i do?

    I had to restore an iPhone 3GS, but the backup has a password that i did not put.  What should i do?

    If you have a corporate Exchange account set up on the phone, the administrators can requre encrypted backups. Try the password for your Exchange account.

  • HT1420 Why are there security questions coming up that I did not set

    I wanted to buy an app from the App Store but there are security questions appearing that I did not set up so I can't answer them so I can't purchase anything

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contracts from my phone that I did not want there and find they are now gone from my e-mail account on my computer.  Can I retrieve them?

    I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contacts from my iphone that I did not want on my phone. when I went into my e-mail account on my computer the contacts were deleted from there also.  Will I be able to retrieve them?  If so, how?  Thank you.

    In the device sync pages select Photos on the top at the right.
    Un tick Sync Photos
    Apply

  • Why are there songs on my iPad that I have not synced?

    When syncing my iPad with iTunes, I select certain playlists to add to my iPad.  However, the entire "Purchased on iPad" playlist adds itself to my iPad eventhough I have not selected it.  I have the option to automatically add purchased music to my iPad turned off in the store app.  Help!

    If they have the cloud icon then they are in the cloud, not on your iPod. You can turn off the showing of iCloud music via Settings > iTunes & App Store > Music (under 'show all' heading) 'off'.
    But if you have never bought/downloaded those songs then they shouldn't show in the cloud for streaming/redownloading - the U2 album was an exception, Apple automatically added that to everyone's account whether they wanted it or not. It's your account that shows as being logged in in Settings > iTunes & App Store ?

  • Playlist has up to 50 empty play lists for some artists or albums that I have not put there?

    , & growing have spent at least 6 hours with ? supervisors 0 solutions also match, dups and deletes from my albums when used. I spend 80% time on Mac fixing 20% using. Also have soent over $400.00 having Mac in shop for corrupted files, programs move to wrong places, Will not back up time machine to time capusle, wich now shows up as two data files of 1T ea and it is a 3T time capsule.
    Can not afford the money or time to keep it working. Have had two Macbook pros prior with normal problems but iMac should have flown out my window a long time ago. I hate to turn it on because once on I just spend all my time fixing issus. #1 Mac fan prior to iMac. Have given up on support with a 20 issue and 2 fix ratio, that is about 20 hours talking with supervisors that don't know the answers so imagine the hours I spend reading, another pet peave, the answers you get in help. How many answers do you get that have nothing, what so ever, to do with your question? Yes I make my questions simple and to the point.
    The playlist issue, if anyone knows how to delete the playlists that show up from mars, that is faster than one by one, b ecause at that rate I can not keep up with the incoming duplicating and empty play lists.
    Does anyone know how to keep your albums locked so that songs do not dissapear and duplicate for no reason? When they duplicate I put the duplicate in trash now thinking that perhaps the Cloud had dups. But I am to the point of bypassing any help subjects because Mac does not know which is why they suggest the community for help. Would you buy another sony TV and a problem, you contacted sony and\ and they told you to call up other sony TV owners to find out how to work it?
    I may sound frustrated but I left that behind quite a while ago, apathetic, numb, tired, pretty much. But thats the american way and how other countries think about our government running us instead of us running it. Actually they mention scared of our government first, apathy second. Do not censor this as political it is just a backwards analogy where the fear comes afterward a chain of failed attempts to fix problems, by the experts, then my mates who are rowing in the upstream in same boat, waiting to row off the edge of the world.
    A bit melodramatic but that is now, not after wasting hours without results. Imediatly after the 15th or 16h time melo would not have work as a  preverb to any of the expressions that escaped from my ordinarily clean speach.

    If you really believe that your system has been compromised, here's what you do:
    Disconnect your Mac from your cable modem;
    Back up any documents on your system that are important to you;
    Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
    Choose a language and click the arrow button to continue;
    From the Utilities menu, choose Disk Utility;
    In Disk Utility, select your computer's hard drive;
    Click the "Erase" tab;
    Click the "Security Options" button and select to have it overwrite all the data on the hard drive;
    Click the "Erase" button and allow it to process;
    Once the "erase process has completed (it will take a while), reinstall Mac OS X.
    Or, if this is too much for you to accomplish on your own, take your system to an Apple Store and have them help you perform these steps. If your system was indeed compromised, this will remove any such hack. You can then set up a new user account for the computer, reinstall your applications (reinstall only from original disks or downloads from the company making the software) and documents, and reconnect to the Internet.
    Note that when you reconnect to the cable modem, you may still get an IP address starting with 198. This is normal with some cable modems and probably not a cause for concern. It will not be an indication that your system is still compromised; that will not be possible if you perform all the above steps.
    Regards.

  • HT4915 songs have downloaded into my iCloud that I did not want there. How do I delete them from the cloud but keep them in my library?

    I recently downloaded the iCloud/iTunes Match.. both of which I still have no idea how to use.. my songs began automatically downloading somewhere on my iPhone.. there are alot of songs in my iTunes Library on my MacBook.. and I didnt want all of them to get downloaded to my iCloud/iPhone..how do I start over and choose what gets downloaded? Also, I have purchased several songs from iTunes Store that did not get downloaded to my purchased list.. for example: I purchased 2 Katy Perry Songs, only one was uploaded to my phone..why and how do i fix it? I've never owned an iPhone and I fear my phone is smarter than me.. Help.. How does all this stuff work?

    Welcome to the Apple community.
    When you subscribe to iTunes match, you cannot selectively choose tunes to add to it, it's either or nothing. When you then enable iTunes match on your iPhone, none of the tunes are downloaded to your phone, you simply get a list of everything that is available in your iTunes library and the ability to download them as and when you want.

  • I am setting up my new iPad mini and did not put in a password. The screen timed out and it's asking me for a pass code. I didn't set one up. Is there a standard passcode for new devices?

    Setting up new iPad and screen locked. Is there a standard assigned code to get past the locked page?

    No

  • HT2553 I received an itunes update.  I tried to install it.  There is a message stating that it did not install correctly.  I tried to open my iTunes on my desktop icon and it won't open - giving me the same message.  Please help?  Thank you  Connie

    I have a error message that says the iTunes update did not download properly and I can no longer open my iTunes icon on my desktop.  Any suggestions?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

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