Why are there no links showing?

We had a booklet made and the company that made it used InDesign. We received a copy of it and everything that we had printed was perfect. There are two different files in the packet. One is for the inside of the booklet and the other is for the cover. When I open the inside file, everything is fine and I can go threw it page by page. All of the images, text photographs... show and it's a normal InDesign file.
Before I go any further, both the fonts file and the links file are in the main folder and all of the links connect for both the cover and the inside.
Here is where the problem is. When I open the cover, all I see is an outline of the cover. None of the photographs, text, images... show, but all of the links connect, or so it says. One thing that is different is that when I click on one of the images that is supposed to be there, the frame will appear and the link on the side panel lights up, but all that's actually seen is a green frame for the link and nothing else.
How can I have a view where all of the links show and I see what should print out? When I try to print it out, all that prints is the outline of where the paper needs to be cut for the cover.
I'm trying to figure this out and have tried saving it as a PDF and the same happens, all that shows in the PDF is the outline of where it's to be cut.
Below is an image of what shows in InDesign and a PDF/jpeg of what saves as a PDF.
Can someone please fill me in on how this is setup and how I can make a PDF of the actual sheet?
PS - The cover only has one page, there is no second side.
Thanx,
Sean

They're brochures and that is the cover. Here is what it looks like without the cover.
The printer cuts, glues and combines this cover page with the inside pages. All printer. Not ours, but we have them printed by the 10k.

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