WHY are they launching pre-order for a high demand phone and the customer service is CLOSED!!!

i made a spelling error in my address for my billing and shipping info (you know how streets have like Lane or Circle..well i live on a (street name) Run..and i spelled it Rn (forgot the U) and im afraid if i dont get it takin care of that they would dismiss my order for wrongful information...HELP!!!!!

Hello jporter313-
With Grand Theft Auto 5 potentially being the biggest game of the year, I can understand your frustration at not being able to place a pre-order online.
When we state that “We are not able to verify your information” on your order, that generally means that there is some piece of information on your order that is not matching up correctly. This can be something as simple as a spelling issue, and address that is not recognized as being deliverable or possibly that the billing information on your credit card doesn’t match what is on your BestBuy.com account.
I would recommend reviewing that information and make any adjustments necessary, including trying a different credit card if necessary. If that doesn’t work, the only other option I would be able to offer would be to pre-order your copy at your local Best Buy store.
You can also review the Conditions of Use for BestBuy.com here.
I apologize for any inconvenience that this has caused you.
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

How long does it take for a cancellation fee to process? I just cancelled today and the customer service agent say the cancellation payment went through, but i see no charge on my credit card. On the website it say my cancellation is effective in march 16

How long does it take for a cancellation fee to process? I just cancelled my annual subscription to adobe audition today and the customer service agent say the cancellation payment went through of $74.90, but i see no charge on my credit card. On the website it says my cancellation is effective in march 16, 2015. So when will i be charged?

Hi ,
I'm very sorry to hear of the problems you have had moving to pay as you go.
Please can you give customer service a call and ask to speak to the pay monthly retentions team who will be able to fix this issue for you.
Click here for contact details.
Thanks
James

Why weren't there pre-orders for the 5/29 Amiibo wave?

I went to a store a long time ago and printed out my ticket for this wave and when I got to the register two minutes later, I couldn't pre-order the Amiibo I had the tickets for. The employees tried it a few different ways and I was there over half an hour the first time. They told me to come back the next day, so I took the bus early so I could order and still make it to class on time. The pre-orders still weren't up. I kept going back but nothing. It's stupid that I wasted so much time trying to pre-order with actual tickets and I still don't get them. At the very least, why weren't they available? Best Buy shouldn't get any Amiibo at all. It's the worst retailer when it comes to Amiibo.

Hello r555,
Thanks for writing in with your perspective on our amiibo sales. I am sorry for any disappointment you have had in adding to your collection.
While many of our gaming items are available for pre-order, this won't always be the case. I am sorry that we aren't able to help you reserve your desired amiibos. I hope you are still able to find the ones you are after.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Why are my inline css styles for BC tags being ignored and just default to blue underlines?

I am familiar with inline css styling for email campaigns and have always customised links in emails with the code I sent:
however Im puzzled why this code doesn't work with BC tags {tag_viewinbrowser} and {tag_unsubscribe}, any help would
be great as I think the default blue links look ugly.
This is my code: <a href="" style="color:#78787c; text-decoration:underline;">{tag_viewinbrowser}</a>
All other links I have styled appear as they should, its just BC tags where the style seems to be ignored?

You can put <style>span#unsubscribe a{color:red;}</style> code in your newsletter html that can address the DOM that is specific to those links. BC is adding it's own anchor tags for those links so your style isn't touching it. Rewrite your tag to look like this. <span id="unsubscribe">{tag_unsubscribe}</span> . That with the style code will solve your problem.

Why are my contacts deleted when I back up my phone and only some restored

Everytime my iphone is backed up, some of my contacts are deleted, why is this and how do I prevent it happening, how do I return the missing contacts?

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

Cherry63 wrote:
I am talking about the icon on the docking row, that's the guy with the smily face. When you click on him it brings up a bunch of files of what I seem to have store/created on my Imac. There are hundreds of emails and some other documents. I tried to delete a few of them when I first got the MS office but it did not like that, it said it have to rebuild oulook. Why cant i delete these files? is this Apple version of Window outlook PST files?
These file extenssions are listed as
olk14_message or even or ccontact. I wish I could send a screen print but I dont see that on the key board. Maybe I should have stuck with windows..
Oh the ...olk14_message's. Do not delete them behind Outlooks back, i.e., from the finder. Those are the various messages that you sent, received, or deleted in Outlook. They are indexed by Outlook so if you delete behind Outlook's back Outlook will get confused trying to access those messages.
You can delete them however using Outlook itself. In outlook select a mailbox (Drafts, Sent Items, Deleted Items, etc.) by clicking on the mailbox on the left. It will show you the messages in that mailbox. You can now select all or selected items in that mailbox. The click the Edit menu and select Delete. You will get a dialog asking if you really want to delete the selections. Answer "Delete" and the messages will get deleted.
The olk14_message's you are seeing are the actual messages shown the Outlook mail boxes. When you actually delete them the way I just described the corresponding olk14_message files will also be deleted.
Note Outlook's Deleted Items mailbox is where all deleted messages go when you click the Delete tool in the Outlook toolbar. Thus using the Delete tool from the toolbar does not permanently delete the messages. So if you been using that for months or years you are going to have a very large Deleted Items mailbox. And every one of those items in there is going to have a corresponding olk14_message file for that message.
So if those olk14_message files you are seeing are from the Deleted Items mailbox you can get rid of all those corresponding olk14_message files by selecting all the messages in Deleted Items and using the Edit menu's Delete.
Alternative ways to the Edit/Delete to do the permanent delete is select (all) the messages to delete and control (right) click to bring up the Outlook contextual menu and select Delete from it.
Finally if you use the Delete tool in the toolbar for messages selected in the Deleted Items mailbox you will be able to permanently delete those too. It's an exception since using the tool on the Deleted Items means there's no place to put those messages except to "oblivion".
So, in summary, using the Delete tool in the toolbar on messages in every mailbox except the Deleted Items mailbox just moves messages to the Deleted Items mailbox. But using the Delete tool on items in them Deleted Items mailbox permanently deletes the selected items in there. And only permanently deleting items removes the corresponding actual ...olk14_message files.

HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

TS1424 why are they charging me for purchases i didn't do on the apple iTunes store ?

why are they charging me for purchases i didn't do on the apple iTunes store ?

You haven't made any purchases, including in-app purchases and app subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

There are a few tv shows that played this week that are not available on itunes from tnt. Why are they not available for download.

There are a few tv shows that played this week that are not available on itunes from tnt. Why are they not available for download. We watch these each week, and I have checked to be sure that there was actually an episode this week, and there was.

Under other "sync-able" players, there's usually the "Sync only checked items" radio button. Not for the 2.0 Apple TV. There's no option, but acts as though that option ("sync only, etc...") has been selected. Figured it out after an hour of walking back and forth from my Mac to the TV. Argh.
Try it. De-select the shows, sync the AppleTV and look under the "TV Shows" and the one's you've unchecked will not be there.
R,
the wedge

Why can we not pre-order the Iphone 4 due to tech problems? The US seams ok

I have been trying to pre-Oreder the new Iphone and I have had no joy. For over an hour now the uk web page has had problems.
I do not think is fair how other webpages on other countries like the US have no problem on making orders but the uk for some reason can not make any orders yet! Convenience?
I can not even make it over the phone, why?
I feel like the US is getting priority on this like the Ipad, although we are meant to be able to pre order on the same day.
If you are not able to pre-order in a certain country, no one should be able to pre-order elsewhere. I am not happy the way this is being done, I understand Apple has technical problems, so stop pre orders deal with it and then start again.
Like everybody who wants an Iphone 4 I can not waist all day trying to acces the website as I have work to do.
But I also do not want to come to pre-order and havbing to wait longer than the 24th June becouse too many people have been ordering this while the uk site has been down.

Thanks I did take notice but I also know that orders were made even though.
I guess you just have to keep trying.
I was able to order the bumpers for it about 45 min ago and now I have order the Iphone 4, but I still have friends that have not been able to order.
Just need to keep trying till is fix! I'm ok now which is the most important.
I know is hard and they will be overloaded but should be coping, i thought they coped very well with the Ipad!
Anyway thanks for reading my moaning!

Confirmation emails from Skype - why are they in ...

Confirmation emails from Skype - why are they in Chinese when sent to my email. This always looks dodgy to me can skype explain this , I just activated a voucher for buying a Nokia 930 and a 3 month world call offer, sorted this on my mobile via wifi on the train too work,
this is the email i get IS IT GENUINE!!! WHY in CHINESE
本邮件自动发送，请勿回复。
Paul，您好！
我们已交付您的订单
您已成功订购世界无限通 3个月，它现已激活。
请查看下文，了解您的套餐摘要。
交易日期： 2014-12-22
订单参考号码：[removed for privacy]
总额：GBP 25.47
在购买记录中查看此订单的使用条款。
请注意：此为定期付款。
我们已保存您的付款方式，在您取消之前，我们将在您的套餐每次自动续费时向您收费。您可以随时在您的帐户页面上的“套餐”下方取消。
您可以按照Skype的退款政策申请此购买的退款。要了解如何操作，请参阅我们的常见问题解答。
下一步举措- 来电显示 - 拨打电话时显示您的号码。
- 开始通话 - 拨打套餐中的电话号码。
Skype
忘记密码 · 账户设置 · 帮助 · 使用条款 · 隐私权 · 取消订阅
Skype不提供紧急电话服务. Skype不能取代您的电话，也不能用来拨打紧急电话。
在此处取消订阅不会影响您已申请的其他任何新闻通讯，也不会影响被视为是某些Skype服务一部分的任何强制性服务通信。
获取Skype帮助
您不能直接回复本邮件，但您可以通过我们的帮助板块与我们联系。
您还可以访问Skype社区。
保护您的密码
Skype员工绝不会通过电子邮件向您索取密码。只有登录Skype或在我们网站购物或核对账户时，您才需要输入密码。您将始终通过安全连接登录，而且我们请您留意浏览器地址栏内的地址一定要以https://secure.skype.com开头，同时应显示一个挂锁图标，表示正在使用安全连接。
警惕请求提供帐户信息或紧急行动的电子邮件。小心地址不合常规的网站以及提供非官方Skype下载的网站。可在www.skype.com或使用Skype应用程序内的升级功能获得安全更新和产品升级。
? 2003-2014 Skype和/或Microsoft。Skype、相关商标和标志以及“S”标记均为Skype的商标。
Skype Communications S.A.R.L. 23-29 Rives de Clausen, L-2165 Luxembourg.

As you recall your account was hijacked earlier this year and during that time some orders were made which we refunded. We are currently using the language that was used on the Skype account website while the last order was placed. Right now you cannot change that language, but after you've placed your next order using the Skype web account page in English your confirmation mails will be sent in English again. Sorry for the inconvenience.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Why won't Lenovo refund my money? Why are they ignoring me?

I ordered recovery media on the 30th of July and I never received them. I am pretty sure they wrote the address wrong. They took long amounts of time to reply to my messages about not recieving the media and I ended up installing Windows 7 myself and then all the necessary software and drivers. I made it clear to them in 2 messages that they were far too late and that I didn't want the recovery media anymore and I wanted a refund instead, but they ignored both messages completely and sent me a message saying that they were going to ship it free of charge. I don't want it. I made this very clear.
Also, I can't believe the nerve of them saying 'free'. No, I paid €37, and I didn't get what I want and will not get what I want, because I paid for it to be shipped in 3-5 days like the website says, not nearly a month later. Getting it nearly a month later is a completely different service that I never paid for. I have therefore not gotten and cannot get what I paid for so I want a refund. Why are they ignoring my messages? I sent yet another message yesterday and got no reply. That is 3 messages they have ignored now.

The download is huge, 1.6GB, so it will take a while to download and if it fails, clear your browser’s cache and try again, or try a different browser.
There is nothing on the page that will prevent you from downloading it multiple times. If you are getting an error it is likely your internet connection or some internet security software or something else blocking. Did you watch the download and did it completely successfully or did it just stop?
On the page with the Try link there is a link for when you’re having problems downloading, which it seems like you are:
http://helpx.adobe.com/x-productkb/global/troubleshoot-download-problems.html
There are phone numbers for Adobe but usually it is an exercise in frustration talking to someone in India who has a script they will lead you through, not unlike what it says on the help page, just slower.
If you want to attach a screenshot you need to use the web version of the forums and copy/paste into the message, or use the camera icon at the top left.

I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users. Why are they in the libary and not in the itunes music folder. Win 7 OS

I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users. Why are they in the libary and not in the itunes music folder. Win 7 OS. When I look in the library under the get info screen it says they are in the folder itunes music, under the c: drive but when I actually go to that folder to look for them they are not there....HELP!

Hello RumDog,
I think this article will help you find the media in your library.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Discovering and changing the iTunes Media folder location
Note: You would usually only change the iTunes Media folder location to share music between accounts on the same computer. See this article for specific steps on how to accomplish this. Also, see this article if you want to know how to move your music to a new computer.
Mac OS X: Click the iTunes menu and choose Preferences.
Windows: Click the Edit menu and choose Preferences.
Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
You can then:
Note where your media folder is, such as for backing up your media.
Use the Reset button to reset it's location to the default (which is the iTunes folder).
Click the Change button to select a folder for a new location. Once you change this location:
If you make a new or alternate iTunes library, the new location will be used by that library.
Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
From: Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Cheers,
Sterling

Can't purchase a song from an Album that I cancelled the pre-order for?

Ok, so here's the deal, I bought a £15 voucher and made some purchases, the first of which was the pre-order of an Album that was released today (Sunday 24th). I didn't know however, that the cost of the purchase was deducted from your balance once you actually downloaded the album, and I've spent my credit to the point where I'm pennies of being able to pay for the pre-order of the Album. I decided however, to hit cancel pre-order and simply just download the songs that I could afford, then download the wrest at a later date. However, the album that I've cancelled my pre-order for, still displays as 'Purchased'? I was able to download one song for pre-ordering the album, but that was a deduction of 99p, the price of a single song. I'm curious why I cant't purchase the wrest of the album individually, am I tied to the pre-order because I downloaded a song that was advertised as 'Early Access', or do I now have to pay the full cost of the Album because I've surpassed the deadline to cancel the pre-order (if there is such a thing).
Some one please help me
P.S. I've only been using iTunes for less than a week, so I'm pretty much a noob.

Delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Which version of Dreamweaver should I be learning. CS6 or CC? Why are they different?

Which version of Dreamweaver should I be learning. CS6 or CC? Why are they different? I am learning CS6 in school, I wanted to practice at home so I joined Creative Cloud. Although both versions are available, I understand that the DWCC is the most recent version and CS6 will be faded out. I'm half way through CS6 and now see there are a lot of differences in the format of CC.

Jon has the best answer here, though nancy's absolutely correct. I have seen no instruction manuals for the Creative Cloud version of Dreamweaver.
Fact is, while there are differences, if you learn CS6, Creative Cloud won't be too much of a stretch. I would suggest that there are lots of differences between Dreamweaver MX (released 29 May 2002) and Creative Cloud (released this year). So, if you're looking at an old MX tutorial, it's probably a good idea to purchase a different book and tutorial.
Dreamweaver is, essentially, a code editor. This is absolutely crucial for you to understand. It's not like Adobe's InDesign, a drag-and-drop WYSIWYG page layout tool. The Worldwide Web is entirely based on HyperText Markup Language, which is in its 4th version, with a 5th proposed and on the cusp of being agreed to. Dreamweaver started supporting HTML5 with CS 5.5 (version 11.5).
So, if what you do is go out and buy books on HTML 4, XHTML and HTML5, you will be learning what is really required in Dreamweaver. As to the Dreamweaver interface, it's a bunch of panels that can, pretty much, be ignored. If you edit in Split View, you will see your web page as you build it (but it won't really be correct unless you switch to Live View, which does not update as you edit). And you still have to check everything out in a browser (two or three would actually be good).
So, do your tutorials on CS6 because they'll pretty much give you a good enough idea about how Dreameaver CC works, but learn HTML and CSS. Otherwise, you'll find yourself hopelessly lost.
-Mark

WHY are they launching pre-order for a high demand phone and the customer service is CLOSED!!!

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