Why are you all having so many problems????????

I am an Apple Powerbook, iBook, iMac and 3rd Gen iPod user. All these products have performed exceptionally well. In terms of OS both OS9 and OSx have been excellent. I started from “0” knowledge and soon found that the Apple designers had already worked out the problems that I would have had before I even new I had any. In other words, provided I used common sense and patience I found that I could work through the harder to understand areas with positive results. What great products.
In terms of hardware I have had all the usual problems (mother boards, hard drive, track pad and super drive failure) all of which, as I understand come down to the component manufactures and not Apple.
As I understand the first iPod products were designed to play MP3 music and by the 3rd Gen these products had been refined in a manner that made them a world leader. Then came the 4th Gen iPod, again an even better MP3 player with the bonus of Photo ability or is it. On reading “Apple Discussions iPod with colour display” there appears to be no end to the problems that people are experiencing with reference to the Photo ability, it goes on and on!.
I am therefore interested to know if the 2nd Gen of the Photo ability has been refined to that of the now MP3 ability and ease of use within the new 5th Gen iPod Video as very little has been mentioned within the “Apple Discussions iPod with video”. If it has then 2/3rds of the product is worth having “MP3 / Photo ability with a “?” over video ability that can only improve with time. However if the Photo ability still has the problems as mentioned in “Apple Discussions iPod with colour display” then something is wrong; 1/3rd of the product is worth having “MP3” and 2/3rd not with a “?” now over Photo ability and a “?” over Video ability.
If this is so, then am I right in saying that as consumers we are rushing into Video ability on a false foundation as Apple are turning these iPod products out with added features that are no longer working in a user friendly manner or are we consumers all a bit thick?.
I am not afraid of hearing the truth!.

I have a color iPod 4th gen, and I'm also interested in knowing what the big deal is! My 4G works perfectly, except when I occasionally overload the HD with commands. The only trouble I had was upgrading to iTunes 5 on my XP SP1, which destroyed its iPod software for good. But that's normal, because SP1 is too old for the iPod.
Any big problems with the 5G, spill 'em, I can't wait to hear the truth.

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    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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