Why are you asking for my Visa card information when I have a balance on my iTunes gift card?

Why are you asking for my Visa card information when I have a balance on my iTunes gift card?

Either because you're trying to buy some sort of gift, or the iTunes Store servers are checking the validity of your account and won't charge the card, or there's a problem at Apple's end.
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Similar Messages

  • HT204266 I have a balance on my iTunes gift card but when I try to redeem it, the message says the code has already been used and won't let me go on

    I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?

    Hi Rosemarie316,
    If you are having issues redeeming your gift card, the following article will help:
    iTunes Store: Invalid, inactive, or illegible codes
    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT201209 If I show that I have a balance remaining from a gift card why is asking me for a credit card?

    If I have a balance on my accout, when I try to download a song why does it ask me for a credit card?

    johnnyfromeastpoint wrote:
    My account says IA have a balance remaining on my Gift Card, but iTunes won't let me redeem the remaining balance.
    Once you redeem the card to your iTunes account, you no longer need the card as the full amount is put onto your account.
    Simply purchase and the amount will be deducted from what is on your account.

  • I can no longer see the account balance on my iTunes gift card.  Why?

    Where can I find the account balance from my iTunes gift card, on my macbook pro, in the iTunes store?

    Thank you responding.  (you're the only response I received).  I did, and was doing, as you suggested.  Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount.  I've tried logging out and back into iTunes to no avail.  Same goes on my iPhone and iPod, and iPad.  The system keeps asking for credit card info, but I'm hesitant to do that.  (That's why we purchase iTunes gift cards, isn't it ?) !
    Anyway, Thank you for your assistance.  Next stop is the local Apple Store and see what the Genus bar can do. !!

  • I have 15.00 on my itune gift card but when i try to download a song it`s saying the card has already been redeem,but you can still see the 15.00 at the top of itunes

    i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy  anything yet.You can still see the 15.00 in on my itunes.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5035 how do i get my balance on my itunes gift card?

    How do I get my balance on my Itunes gift card?

    If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    If the card hasn't been redeemed yet and it's value isn't shown on the card then as far as I know the only way to see its value is to redeem it onto an account,

  • Does the balance of a iTunes Gift Card that is "loaded" to my iTunes ? App Store account have an expiry date ?

    Does the balance of a iTunes Gift Card that is "loaded" to my iTunes Store / App Store account have an expiry date ?
    I know that the actual card/s have an expiry date, but when I load the card value into my iTunes Store / App Store account, will this balance have an expiry date ?
    I can't find an answer.

    UPDATE
    Last night, approx.11:00PM  I sent a "Express Lane" enquiry regarding my question.
    I received the following e-mail back at 11:30PM:
    I have read through your email and understand that you would like to know if there is any expiry time for Store Credit on your account. My name is ******* and I thank you for letting me help you with this.
    That is a very good question *******, and the answer is once on your account there is no time frame required for you to spend it. It does not collect interest, but it will certainly be there for you, ready to be used when you find something that interests you.
    Thank you for choosing iTunes as your source of entertainment, *******. If you have any more questions feel free to contact me as I am only an email away. Have a great day!
    I have removed the names and highlighted the answer to the question I asked the forum.

  • Can anyone tell me how to check the balance on an iTunes gift card that is not yet scratched?

    Can anyone tell me how to check the balance on an iTunes gift card that is not yet scratched or activated?

    If it's not printed on the card, then you'll need to check the receipt from the purchase of the card. There's no way to check the value from the card itself without redeeming it.
    Regards.

  • The balance on my itunes gift card isnt shown anymore

    I am still logged in to my account but it no longer says the balance on my itunes gift card in the top right hand corner.
    There was about £22 left on it and I certantly havent had it over a year but it was activated a while ago

    http://support.apple.com/kb/ht2727
    If it doesn't make sense, you'll need to contact apple.
    getsupport.apple.com

  • How can i find out the balance of a itunes gift card without redeeming it?

    How can i find out the balance of a itunes gift card without redeeming it??

    Hello,
    You can get more information regarding to your problem here : http://support.apple.com/kb/ht5035
    All the best !

  • Can I use the 100. ITS GC Mac Apps Education card that I received when I purchased my Imac to buy Itunes gift cards?

    Can I use my  $ 100. Mac Apps Edu. gift card that I received when I purchased my Imac to purchase Itunes gift cards?

    When you purchase iTunes content, the balance from your gift card will be deducted automatically.
    You can check the balance of a redeemed card here > Account Home - Apple Store

  • Can I access the balance on an iTunes gift card without the actual card

    Is it possible to access the balance on an iTunes gift card without having the actual card still?  Thanks.

    Once an iTunes Gift card is redeemed the balance is transferred to your iTunes and Mac Store associated accounts, so once redeemed the card has no value. There is a number of ways to check your balance. On the iPad open the iTunes or App Store app and from one of the stores main pages scroll to the bottom to see your credits. You can also see this balance by logging into the iTunes Store in iTunes on a computer as well.

  • HT201209 I have been given a US itunes gift card.. how do i redeem in the uk?

    I have been given a US itunes gift card.. how do i redeem in the uk?

    I see the only option you to create another, US Apple ID.

  • HT203200 I can not complete buy the application, i have enough account in my itunes gift card, how is that possible and how to resolve it, thanks.

    When i try to buy the coins and gold in diamond dash games, I can not purchase and they ask me to contact iTunes support to complete the pruchased. i have enough credit in my iTunes gift card, how to resolve this...thanks

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT5035 Is there a way on-line to learn the balance on an itune gift card?

    Is there a way on-line to learn the balance on an itunes gift card?

    You can view a balance only from the iTunes or App Store apps on your iPod or via iTunes on a computer (or the App Store app in Mac OS X 10.6 or later). There is no way to view a balance or any other aspect of your iTunes Store account from a standard web browser.
    Regards.

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