Why aren't I receiving emails to reset my information?

I tried to purchase a game and a song on my MacBook Pro through my Apple ID account on iTunes, but when I go to purchase it I need to verify questions that I can't remember the answer to, like "What was the first album you owned?".
I can't remember my answer, so I clicked the option to send the info to my email. I've done this 4 times, on different days. I haven't gotten an email!
I don't know why this is happening, and I cannot purchase anything.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • Not receiving email to reset security information

    Ive been trying to reset my security questions for the apple id, however im not receiving the email to reset security the information ?

    If you're not receiving the email to your rescue email account (you've checked the spam folder as well as the inbox, and tried clicking the link again ?) then you could contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Why aren't administrators receiving email notifications when a draft is sent to them for review?

    Greetings all - thanks for taking the time to look at this and (hopefully) answer.
    First off, I'm using Adobe Contribute CS3, Version 4.
    We have a couple people that are able to edit pages that need to be sent for review.  When they send to an administrator for review, though, there is no email notification saying that there's a page awaiting review.
    I've searched around Contribute, and can't find anywhere to turn on email notifications.  Can anyone tell me where I can turn on email notifications???
    Thanks!

    I am having the same problem. Here is a website that might help you with your problem:
    http://help.adobe.com/en_US/Contribute/5.0_Using/WS5b3ccc516d4fbf351e63e3d1180fba1e59-7fec .html
    Christine Gharibian
    Marketing  Manager
    SearchMar,  Inc.
    D: (415)  362.0330 | T: (866) 885.6263 | F: (415) 362.0331
    870 Market  Street | Suite 542 | San Francisco | CA 94102
    SearchMar.com | Blog | LinkedIn |  Twitter

  • HT5312 I can't receive email to reset my security questions why ? However I can receive email for any thing . what can I do ?

    I can't receive email to reset my security questions why ?
    However I can receive other emails from apple . what can I do ?

    If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT201303 Why i don't receive an email for reseting security information??

    I have forgotten my apple security question so i went to "My apple ID" then i clicked security and password. after pressing the link of "send am email to reset security information" , i don't receive anything
    I have tried many times but still i receive nothing !!

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • Why am I not receiving my password reset to my email?

    My sister's icloud account is not sending her password to her email address.

    Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather  get into my old account because it's linked to my perfered email address. Hum..
    Any help from the community would be much apprecated! thanks!
    Lori

  • Why aren't people receiving my iCloud calendar invites from my Mac, iPhone or iPad?

    Why aren't people receiving my iCloud Calendar invites?  This is a problem with all my devices.  I have tried the suggestions on the Community message boards to no avail.  This problem has been going on for weeks. 
    I switched from MobileMe months ago and never had any problems until a few weeks ago.  I kept thinking it would resolve itself, but it hasn't.

    Apple turns into Microsoft. Very annoying same problem here. If you invite someone with a proper email address, that person should get an invite whether you use mobile me, icoud, ical standalone or entourage. Big shame for apple.

  • Why aren't people receiving my icloud calendar invites?

    Why aren't people receiving my icloud calendar invites?

    Oh now that you explain your response is clearer. Nothing is happening. No alerts, no emails. Nothing.

  • Why am I not receiving email for verifying my account?

    Why am I not receiving email for verifying my account?

    I sign in on appleid.apple.com and select manage apple id and sign in.  Everything is correct.  That address has been verified.
    That is o.k., then.
    However, on the left side of the screen the only option is verify your email address, nothing about security
    I don't understand, what on the left side of the screen?  If you tried to verify a second email address, you should be either seeing "verified" or "verification email sent". The second email address may already have even verified for a different Apple ID.
    Have you already looked at the link below?
    If you didn't receive your verification or reset email - Apple Support

  • Why do I sometimes receive email attachments in the body of the email and how can I download and print them from there?

    Why do I sometimes receive email attachments in the body of the email and how can I download and print from there?

    To save attachments, a couple of options include: (1) control-click on attachment, select "Save Attachment...", (2)  Click on "Show Details" in the upper right corner of the message, which then gives you some attachment functions including "Save".
    charlie

  • HT201320 Why can i not receive email with my icloud account but I can send it out only

    Why can i not receive email with my icloud account but I can send it out only

    Hi Nortarian,
    The article below will walk you through the troubleshooting steps for email on your iPad:
    iOS: Unable to send or receive email
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    Hope this helps ....
    - Judy

  • Why mail can't receive email from gmail today, but yesterday was fine and yahoo is fine.

    why mail can't receive email from gmail today, but yesterday was fine and yahoo is fine.

    It's a risk if you're using POP3 mail. You can archive mailboxes to another location for safe keeping.
    Or, just try adding new versions of the accounts without deleting the old ones (you can have duplicates, name them different so that you can tell them apart). If the new ones work, then you can just drag the mail folders from the old to the new and then delete the old.

  • Why I don't receive emails from apple? I want to change my password and I don't receive any email  :| What can I do?

    Why i don't receive emails from apple ? I want to change my password and i don't receive any email :| What can I do?

    The email is sent to your recovery email. That email is not the same as your Apple ID. If you haven't assigned one with your Apple ID do so here > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • HT5622 Why do i keep receiving emails asking to reset my apple id password

    Why do i keep recieving emails asking to reset my apple id password ?

    It looks real, so smeone may be trying to break into your account if you keep receiving them. Rather than use a link in the email, you can use the link below to change your password or set up 2-step verification if your have an iPhone.
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • Can't receive email for reset password

    Hi,
    My mom has forgot her Apple id password, and since yesterday she didn't receive an email from apple.
    She remembers only one of the two security questions, so I only left with the option of reset password.
    Do you have any idea why she can't receive an email from Apple to reset her password?
    We've checked in other email addresses but it's not getting anywhere.
    Appriciate your help!

    If you are reluctant to write your password down use one of those thumb drives for keeping track of you password.  It's probably less confusing than Keychain.
    You can always contact:
    http://www.apple.com/support/contact/
    for assistance it might be worth the few bucks if you are beyond the 90 day complimentary support.  That's why I paid a few bucks more to get 3 years of support.  Compared with $2700.00 it's a small price to pay.  Especially when you consider that I paid $2000.00 for a TRS 80 Mod 3 with 2, count them 2 floppy drives and the almost infinity, 48 k, of memory way back when.
    Best regards, 
    Peohguy

Maybe you are looking for

  • Music downloaded on my iPod can't be read in iTunes anymore

    Hello, I've a certain number of songs on my iPod (30Gb Photo) that were downloaded from iTunes - I still have the Music Store Receipts -, that can't be played now on iTunes ... by the side of the song in iTunes there is an exclamation point. Is there

  • Since installing Maverick, all Adobe CC apps crash when I am trying to save or import.

    Since installing Maverick, all Adobe CC apps crash when I am trying to save or import.  I might be able to save the file if I do not try to select anything other folder than the current folder that opens (last opened).  I do not use the cover view op

  • Open items of all company codes displaying in vendor or customer payment

    Hi I am doing the open item posting for vendors with F-53, But it is showing all the open items of the Extended  vendor in the other company codes. I want to only display one company code open items. Please suggest me how to remove that option. I am

  • Data on Standby database getting reflected at unusual intervals of time

    Hello All, We have implemented active dataguard, the standby database is reflecting the data after some time, sometimes 10 min, sometimes 25 min... Is there any way that we can set this expectation to 10 min, the data loaded in primary should reflect

  • IPod Freezing

    My brother has had two iPod Nanos over the past three days, as we've had to take it back because it was freezing after the second 'upload' session. It's done the same again now, and there's no way of getting out of it. It just freezes on the Apple lo