Why aren't recipients receiving the whole of my email?
It has come to my attention that some recipients of emails are not receiving the entire message.
On two recent occaisions I received replies asking for information I knew I'd already sent. Scrolling down showed that they'd only received a part of my original message although it appears in full in my Sent items.
Interestingly, on both occasions, it cut off after an attachment I'd included in the body of the email rather than at the end after my signature.
However, I have not been able to replicate the problem by sending emails to myself with attachments included in different places - everything comes through as it should.
This makes me wonder if the problem is to do with how my recipient's email client deals with attachments placed in the body of the text in the way that Mac Mail allows.
All thoughts (especially ones that aren't too technical) gratefully received!
Update! I deleted the account on my iPhone (which was never really set up to begin with) and set up the iCloud through my iPad. Worked immediately. Now my mac, iPhone and iPad are all good to go. Hmmm, but yay!
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This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
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