Why asked for serial number with premiere cs6 on cloud?

I keep getting asked for a serial number to launch premiere pro cs6 even though it is on cloud.
where do I get that serial number or how do I go past this?
thanks.

This is a user to user forum, not Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Activation Chat in #4 9-11-09 http://forums.adobe.com/thread/488108
or
Cloud Forum http://forums.adobe.com/community/creative_cloud
or
Forum for Download & Install & Setup problems
http://forums.adobe.com/community/download_install_setup
Chat http://www.adobe.com/support/download-install/supportinfo/
-or http://www.adobe.com/support/chat/ivrchat.html

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