Why can I make an in-app purchase for 4.99 but not for $99
does iTunes have a limit as to how much I can spend and if so how can I lift that limit?
I'm not aware of any limit. What happens when you try to do the $99 IAP ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums), and see if they can stop the message appearing again :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ?
Similar Messages
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Why can't I get in-app purchases?
Why can't I get in-app purchases?
We are having this same problem with our Iphones and before you ask yes these phones are allowed to make in-app purchases. This is happening for all apps not just one or two and all of our Iphones. We have even asked several of our friends with Iphone and they also are unable to make in-app purchases. We can go into the app and go to the in-app purchase area and we see what is available but we are unable to make any selections. We have contacted apple care and they have had us reset the settings for in-app purchases and we still get have the same problem. Since this is happening on all our Iphones 3s, 4, and 4s. It leads me to believe that it is an issue with the Itune store not allowing in-app purchases. Is any one else having this problem? Had this problem but was able to get it fixed, what did you have to do to get it where you could make in-app purchases.
Thanks -
HT4009 why cant i make an in app purchase?
I can't make an in app purchase and I have reentered my credit card info to be sure it was in there correct .
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.
I'm having the same problem with the cards app by Apple. Someone please help!
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Using QuickTime Pro with an .mpg movie, why can I only get it to play from the beginning, but not from any other point in the video? How can I fix this?
Baffled in SBWhat format of MPG is this? Is this an MPEG1 or MPEG2 video? How was the video created?
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I can not right click "open in new tab" nor open in new window, in my bookmark file.the bookmarks are all there, but I have to open a tab first then left click to open an item. Why can't I right click? The options are there, but not highlighted/clickable.
now it is working?! Go figure. Yeah! Thanks anyway......
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I have bought an iPad today and I am trying to make an in app purchase and it won't let me. Just says go to apple support? Any ideas. I have signed into my apple account and I have also tried to make a purchase on my iPhone which has worked ???
I'm trying to buy coins for a game and it just won't have it!!! I have just purchased a ringtone on my I phone to see if that worked which it did.
Hope some one can helpiTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom -
I'm trying to make an in-app purchase, but i forgot the answers to my security questions.
How do change the alternate email address that the security reset code is sent to? I haven't used it in so long that i forgot that i had it.Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Why can't I get in-app purchases
Do as it instructs: Contact iTunes Support:
How to contact an iTunes Advisor
Go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'iTunes', then 'iTunes Store'.
A new page will open.
Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
Fill out the 'Please tell us more about the issue' box.
Click the blue 'Continue' button.
Choose your country.
Select the contact option that suits your needs best. -
I cant make a in app purchase it keeps saying Please create a new account in the Sandbox environment This is not a Test User account
I found on another question and answer to my question posted above: hold the top and bottom buttons at the same time to reset the iPad and this worked!
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Why can't I use my apps when my membership doesn't expire for another 8 days???
My membership doesn't expire until the 20th. Why can't I access my apps now??? How can I speak to someone at support??
Hi helen xia,
Which OS are you using? Please let us know the exact error message.
Regards,
Romit Sinha -
Why cant i purchase in app purchases. It always says "your purchase cannont be completeed"
Click here and request assistance.
(82002) -
I can't make an in app purchase and i also can't purchase apps but i can purchase music
please help me the title says it all
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.
iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552 -
I can't make an in-app purchase
Everytime I try to buy Pleco's (Chinese Dict) Basic bundle in-app purchase, it sends me to the app store to verify my CC information. That's all nice and good, until I actually try to input ANYTHING at all, it just sends me to Apple's user protection information page.
I tried checking in-app purchasing on/off, turning itunes/app-store on/off via the restrictions but those didn't work.
I'm on iPhone 4S, iOS6. Not sure if this matters but I'm using a Canadian CC under a South Korean address (I live in ROK).
Thanks for any help.You may want to ask this in the iPhone forum. The iPhoto Forum has nothing to do with games and the iPhone. Sorry.
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HT4009 I can't make an in- app purchase .
When I click to make a purchase in any of my apps it pops up like it normally would asking me for my Apple ID password & when I enter it. It pops up & says that the Apple ID cannot be found or is incorrect but it's the right password that I'm entering .. I can't figure it out
Contact iTunes Support - Your Apple ID may have been disabled to protect your account. They can explain why.
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