Why can I no longer open the App store on my MacBook pro

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What happens when you try to open the App Store?

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Are you checking from within the Apps section of iTunes on your computer? Is there a reason you can't download it directly to the iPhone?

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DNS -
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4

I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. Computer has all updates.

I am trying to use the "App Store" on my Macbook Pro but it will not allow me to open the program. It automatically says, "App Store has closed unexpectedly." Whenever I tell it to reopen, the exact same messege pops up. My computer has all of the latest updates from Apple.
I tried deleting the program then running the software update to try to get the program again but it did not work. Where can I manual download the actual app store program, or fix the one that I have.
Thanks in advance.
P.S. Here is the error report:
Process:         App Store [614]
Path:            /Applications/App Store.app/Contents/MacOS/App Store
Identifier:      com.apple.appstore
Version:         1.0.2 (63.1)
Build Info:      Firenze-630100~1
Code Type:       X86-64 (Native)
Parent Process: launchd [107]
Date/Time:       2011-10-09 23:16:25.809 -0600
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          606856 sec
Crashes Since Last Report:           18
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report:   18
Anonymous UUID:                      AD72D7A4-83DA-4BB2-96C0-F182941E3B24
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10038aa70 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
    0   CoreFoundation                      0x00007fff862a77b4 __exceptionPreprocess + 180
    1   libobjc.A.dylib                     0x00007fff8190af03 objc_exception_throw + 45
    2   CoreFoundation                      0x00007fff862a75d7 +[NSException raise:format:arguments:] + 103
    3   CoreFoundation                      0x00007fff862a7564 +[NSException raise:format:] + 148
    4   AppKit                              0x00007fff865799cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
    5   AppKit                              0x00007fff86579883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
    6   AppKit                              0x00007fff8650dc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
    7   AppKit                              0x00007fff86579809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
    8   AppKit                              0x00007fff865796d3 -[NSImage lockFocusFlipped:] + 142
    9   App Store                           0x000000010001c840 0x0 + 4295084096
    10 AppKit                              0x00007fff86502444 -[NSControl drawRect:] + 405
    11 AppKit                              0x00007fff864facc5 -[NSView _drawRect:clip:] + 3390
    12 AppKit                              0x00007fff864f9938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
    13 AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    14 AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    15 AppKit                              0x00007fff8651ec5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
    16 AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    17 AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    18 AppKit                              0x00007fff864f9ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    19 AppKit                              0x00007fff864f800a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
    20 AppKit                              0x00007fff864f7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
    21 AppKit                              0x00007fff864f43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
    22 AppKit                              0x00007fff8646dc0e -[NSView displayIfNeeded] + 969
    23 AppKit                              0x00007fff8641f922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
    24 AppKit                              0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
    25 AppKit                              0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
    26 AppKit                              0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    27 AppKit                              0x00007fff863ffa91 loadNib + 226
    28 AppKit                              0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    29 AppKit                              0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    30 AppKit                              0x00007fff863fc35b NSApplicationMain + 279
    31 App Store                           0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib                 0x00007fff8013c0b6 __kill + 10
1   libSystem.B.dylib                 0x00007fff801dc9f6 abort + 83
2   libstdc++.6.dylib                 0x00007fff86e915d2 __tcf_0 + 0
3   libobjc.A.dylib                   0x00007fff8190eb39 _objc_terminate + 100
4   libstdc++.6.dylib                 0x00007fff86e8fae1 __cxxabiv1::__terminate(void (*)()) + 11
5   libstdc++.6.dylib                 0x00007fff86e8fb16 __cxxabiv1::__unexpected(void (*)()) + 0
6   libstdc++.6.dylib                 0x00007fff86e8fbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7   libobjc.A.dylib                   0x00007fff8190afa2 object_getIvar + 0
8   com.apple.CoreFoundation          0x00007fff862ff969 -[NSException raise] + 9
9   com.apple.AppKit                  0x00007fff8641fbe4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit                  0x00007fff86435b34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit                  0x00007fff864357d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit                  0x00007fff86401974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit                  0x00007fff863ffa91 loadNib + 226
14 com.apple.AppKit                  0x00007fff863ff1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit                  0x00007fff863fedd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit                  0x00007fff863fc35b NSApplicationMain + 279
17 com.apple.appstore                0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                 0x00007fff80106c0a kevent + 10
1   libSystem.B.dylib                 0x00007fff80108add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                 0x00007fff801087b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                 0x00007fff801082de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                 0x00007fff80107c08 _pthread_wqthread + 353
5   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
Thread 2:
0   libSystem.B.dylib                 0x00007fff80107a2a __workq_kernreturn + 10
1   libSystem.B.dylib                 0x00007fff80107e3c _pthread_wqthread + 917
2   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0   libSystem.B.dylib                 0x00007fff80128a6a __semwait_signal + 10
1   libSystem.B.dylib                 0x00007fff8012c881 _pthread_cond_wait + 1286
2   com.apple.JavaScriptCore          0x00007fff8776e690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3   com.apple.WebCore                 0x00007fff808da4c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4   libSystem.B.dylib                 0x00007fff80126fd6 _pthread_start + 331
5   libSystem.B.dylib                 0x00007fff80126e89 thread_start + 13
Thread 4:
0   libSystem.B.dylib                 0x00007fff80107a2a __workq_kernreturn + 10
1   libSystem.B.dylib                 0x00007fff80107e3c _pthread_wqthread + 917
2   libSystem.B.dylib                 0x00007fff80107aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff700262f8 rcx: 0x00007fff5fbff348 rdx: 0x0000000000000000
rdi: 0x0000000000000266 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff360 rsp: 0x00007fff5fbff348
   r8: 0x00007fff70029a60   r9: 0x0000000000000063 r10: 0x00007fff801380fa r11: 0x0000000000000202
r12: 0x00007fff8632cb09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff8013c0b6 rfl: 0x0000000000000202 cr2: 0x00007fff70d6dfd0
Binary Images:
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       0x100065000 -        0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x7fff5fc00000 -     0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fff8004e000 -     0x7fff8006ffff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
    0x7fff80070000 -     0x7fff800b1ff7 com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff800b2000 -     0x7fff800c3ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
    0x7fff800c4000 -     0x7fff800ecfff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff800ed000 -     0x7fff802aefef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
    0x7fff802f3000 -     0x7fff802f5fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff8033c000 -     0x7fff80377fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff8038c000 -     0x7fff803cfff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff803d0000 -     0x7fff8049cfff com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
    0x7fff8049d000 -     0x7fff807d1fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff807d2000 -     0x7fff808b7fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff808b8000 -     0x7fff818f2fff com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x7fff818f3000 -     0x7fff818f9ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff818fa000 -     0x7fff81900ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff81901000 -     0x7fff819b7ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
    0x7fff81aae000 -     0x7fff81ac9ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff81aca000 -     0x7fff81adcfe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
    0x7fff81bdf000 -     0x7fff823e9fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff823ea000 -     0x7fff823feff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff823ff000 -     0x7fff82448ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x7fff82542000 -     0x7fff82548ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x7fff82549000 -     0x7fff82593ff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff825a0000 -     0x7fff825b9fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff82801000 -     0x7fff82834ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x7fff828bd000 -     0x7fff82d00fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff82d01000 -     0x7fff82d50fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff82d51000 -     0x7fff82da4ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff82da5000 -     0x7fff82daafff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff82dab000 -     0x7fff82e68fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff82eb1000 -     0x7fff82eeefff com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff82eef000 -     0x7fff82f05fe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff83083000 -     0x7fff830dcfe7 com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    0x7fff830dd000 -     0x7fff83117fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x7fff83118000 -     0x7fff83196ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff831e9000 -     0x7fff831eaff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff831eb000 -     0x7fff832ebfef com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff832ec000 -     0x7fff832ecff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff832ed000 -     0x7fff83339fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
    0x7fff8333a000 -     0x7fff83376fe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
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    0x7fff83383000 -     0x7fff83433fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff83434000 -     0x7fff83449ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff8344a000 -     0x7fff8344aff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff836b8000 -     0x7fff836bdfff libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff83741000 -     0x7fff83741ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff83742000 -     0x7fff83745ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff838a7000 -     0x7fff838a8ff7 libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
    0x7fff8390a000 -     0x7fff83915ff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x7fff839a6000 -     0x7fff83d43fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff83d44000 -     0x7fff83d4bfff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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    0x7fff875a7000 -     0x7fff876e5fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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    0x7fff88011000 -     0x7fff88052fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

Why can I no longer import Mp4r files from my desktop (Macbook Pro) to iTunes??

Why can I no longer import Mp4r files from my desktop (Macbook Pro) into Itunes? Seemed to work perfectly well before the latest upgrade. Feeling quite annoyed, especially when all the forums seem to give the same advice, which no longer seems to work!! Please can someone help! Uploading a file should not be this difficult!!!

Make sure you have the Quicktime Player 7 installed. It was an option when installing Lion. Or you can get it here: QuickTime Player 7 for Mac OS X v10.6.3 or later. Install it, reboot and try again.
OT

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Is it possible to re-download the app store for my macbook pro?

is it possible to re-download the app store for my macbook pro?

If it has been deleted, installing the latest combo update should restore it.
Install new MAS app -
OS X Mountain Lion 10.8.2 update combo
http://support.apple.com/kb/DL1581
OS X Lion 10.7.5 update combo
http://support.apple.com/kb/DL1583
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399

I try to buy an application in the apps store in my macbook pro but the system told me that i had to contact iTunes support

i try to buy an application in the apps store in my macbook pro but the system told me that i had to contact iTunes support

OK, then you need to contact iTunes Support. Did you have a question you'd like us, your fellow users, to help you with?
Regards.

HT5622 Why can't I sign into the App Store on my phone?

I can't sign into the App Store on my phone? But for some reason I can still download stuff, but I have to log in every time for every little thing.

There is no error message. I try to log in and it looks like it tries to but then it just go's back to the main screen and nothing happens. I can log in on my computer just fine, that is why I don't know what is going on.

Why can't I purchase on the app store?

I have an early 2008 Macbook Pro that I had purchased the Snow Leopard for through the app store. I just paid the 20.00 bucks and downloaded it without any issues. I have now given the computer to my brother and in order to have all of my stuff erased and it set up under his apple id and such I had to reboot the system using the startup discs that came with the computer originally. No issues there, I was able to do it but I want to upgrade it now to Yosemite but of course it has to be an OS X system no later than 10.6.8 which is Snow Leopard. I understand that I have to pay for it again and that is not an issue BUT now I have to order it and wait for it to come as is appears to not be available on the Apple app store anymore.... does anyone know if I am missing something? Its saying that it wont arrive until Jan 5 and I was hoping to have all of this done before Christmas so I am super bummed....
Many Thanks

You needed Snow Leopard to get to anything higher. So, yes, that disc must be bouncing in a drawer somewhere.
If you can't find the SL disc, you could try to download the installer for whatever you did buy online for $20 (Lion? ML?) on your new Mac, then use that installer to upgrade the old Mac. I don't know whether that procedure will work--you may still need SL on the old Mac to upgrade to something higher--but it's worth a shot.
First, on the new Mac, go to the App Store and check your Purchases. See if you can find a link for the previously purchased Lion or ML. But because the purchase may be tied to the serial number or some other unique machine identifier of the old Mac, perhaps you won't find the old purchase. (I don't know. I haven't been down this road.) However, if the purchases are tied instead to your Apple ID, then you might reasonably expect to see these old purchases in the App Store on the new machine. If so, follow the instructions that you find on the net (for instance, http://osxdaily.com/2013/11/01/re-download-os-x-mavericks-installer-mac-app-stor e/ or http://osxdaily.com/2014/02/24/re-download-older-os-x-version-from-mac-app-store /) for downloading but not installing the Lion/ML installer on the new machine and then transferring that installer to the old machine.
Good luck!

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To get things back on track properly try these steps;
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