Why can I not access the internet while i am connect to my WIFI
I am connected to my wifi but it my touch says it cannot access the internet. What can I do. I tried renewing the lease and resetting but nothing works.
Kristy,
Is your iPod configured to sync audiobooks? To check, plug your iPod in and when it appears in iTunes locate it's audibooks tab and make sure it is set to them.
B-rock
Similar Messages
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Why can one mac access the internet and not the other?
Hi I have just installed a 2nd generation Airport Express base station. I have setup a network and I can connect to it to access the web. Here's the rub, only my Macbook Pro can connect. My Macbook Air cannot connect? A weird error message says (translated from Swedish): Airport has the selfapplied/selfselected IP adress 169.254.67.130 and will not be able to connect to the internet.
Why can one mac access the internet and not the other? Is there something simple that I can do to get more macs to be able to use my Airport Express to access the internet?
Tech details:
Airport Express 2nd generation (just purchased) model 1392
Macbook Pro running 10.8.2
MacBook Air running 10.6.8It seems the Airbook assigns a dummy IP address so somehow it doesn't reach and receive an IP from the Express. I deleted the previous Express setting restarted the Air connected again, restarted the modem, restarted the Express nothing....
I spoke to the internet provider and the cable modem does not require any username or pw. from the modem to the cable it's one public ip, pure internet is flowing from the modem to the Express but the express doesn't seem to assign any IP address apart from the one assigned to the Macbook Pro.
Do you need a screendump of the settings on the functioning Mac or the faulty one? What settings are you interested in i.e. which tab should it shot? -
Why can't I access the internet and e-mail on wifi in my house, but, I can if I turn wifi off?
Hello srpeters5,
Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone. You have taken some really good steps to troubleshoot this issue already. I found an article that includes a few additional steps you can try. You can skip any steps you have already taken.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why can I not access the Mac App store?
why can I not access the Mac App store? I cannot enter the Mac App Store; for updates to featured Apps?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Why can't I access the Internet since Firefox updated?
When I went to open Firefox on may laptop I got a box that said - Firefox will start in a minute after it finishes updating (not verbatim). After it opened I can't access the Internet through it or use any of my quick links. It just keeps refreshing to the Firefox homepage.
Okay, lets start over. What is the system you are running?
Win, Mac, Linux . . . . . . Version
What Firefox?
Are other programs accessing the web?
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link} -
Why can't I access the internet through Firefox?
I can't access the internet through Firefox. It's worked just fine for several years, but it just randomly quit working. I've tried resetting Firefox, uninstalling an reinstalling it, and allowing Firefox through the firewall.
Did you try to remove the current rules for Firefox in the firewall to make ure to create new rules for the current Firefox release?
Do a malware check with several malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Why can't I access the internet and everyone in my house can?
My laptop was getting signal since I moved into this house in the Summer. I went home to LA for a few days and when I came back one of my housemates got a new modem. Everyone else's laptop work(including 3 other mac book owners) fine but I cannot get access to the internet. What do I need to change or do? Im not so great with technology but I tried different options, she took off and on the password from the wireless internet and nothing. As well, I noticed 2 other icons at the top of my laptop next to the battery life icon..One looks rectangular and black..and the other one looks like this <.....>. Weeks have passed by and I'm just getting tired of having only access to the internet in school.
Thanks! Hope someone can help me because I need it for school.personalities_233 wrote:
Hello, thanks for the help but it did not work. I wonder what the problem is? =/
What did not work?
Did the airport router you are trying to connect to not show up under the airport symbol in the menubar?
If it did show up, did it have any symbols by it like a padlock for instance?
In other words, exactly what did you do and exactly what did you experience?
If your Mac does not even list the router in the menubar under the icon/symbol (triangle with curved lines, supposed to appear to be radio waves radiating) then the router may have a setting set that does not allow it to be seen except to computers with MAC addresses that have been entered into it as allowable. If this is the case then your MAC address will have to be entered into the router's list. MAC stands for Media Access Control. "Mac" is the abbreviation for Macintosh.
The fact that you mention you have two new symbols in your menu bar suggests that someone has been playing with the computer and making changes that you are unaware of. If this is the case then there are many possibilities for problems.
The fact is, a Mac fresh out of the box will see any router within range and connect to it unless the router requires a password or the router has Access Control set such that it cannot be seen by a computer that does not exist in its 'OK' list. Since yours works at school, that rules out a hardware or problem or most software problems with your computer. But networking is complicated enough that you have to be quite specific when you try to tell others what you have tried and what results you got. -
Why can't I access the internet via ethernet port on my Airport Express?
I have an Airport Extreme base station and two Airport Express units. The Extreme is connected by ethernet to a BT Home Hub (BT is the internet provider). The network works for all the other computers that have Airport cards BUT I want to connect a Mac Mini (no airport card) by ethernet to the Express, but no matter how I try re-jigging the settings on the base station and Express, it won't connect. Mac Mini WILL connect when wired directly to the Extreme base station, so it's not the port. Also, I have been able to stream iTunes to the Express units so they are functioning in that respect. What am I doing wrong or not doing? Do I need to set up a WDS? Is there a bridging mode? Do I need to have a relay? Surely internet via the Express is possible!
The Airport Express units are the A1088 variety. The Extreme is A1354. Originally I set up the base station to create a network and got the Expresses to 'join network'. However, since that didn't work, I dug a little deeper and investigated WDS and bridge settings. The base station wireless mode is 'Create a network'. I selected 'allow this network to be extended' and made sure that the channel used was the same as the Express units. I have set up one Express to be a WDS remote and one to be a WDS relay on the same channel of the same network with the same password. I have specified the MAC address of the base as the main and the other MAC addresses in the appropriate places for the Expresses. I have tried selecting the 802.11b/g radio mode manually as well as in automatic. Access control is off for all units. I have tried the base station connection setting on 'Off (bridge mode)' and 'share a public IP address'. Am I just missing something?
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Why can I not access the app store on itunes?
How come when I attempt to access the app store on itunes, It attempts to load and then gives me a blank white screen?
Everything else seems to work fine, its just the app section.
I am using the latest version of Itunes on a mac.You need to update the iOS. Go here to get the last update for your 1G iPod
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Not that there are not that many apps compatible with 3.1.3. -
i should clarify that I can see that region, I just can't get the cursor to click on anything there.
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
Why can't I access the internet from my ipad2
This problem started after the most recent update. Hotspot is on my iPhone4, carrier is Verizon. Did not have this problem before update. Do I need to restore iPad to original? What do you think?
personalities_233 wrote:
Hello, thanks for the help but it did not work. I wonder what the problem is? =/
What did not work?
Did the airport router you are trying to connect to not show up under the airport symbol in the menubar?
If it did show up, did it have any symbols by it like a padlock for instance?
In other words, exactly what did you do and exactly what did you experience?
If your Mac does not even list the router in the menubar under the icon/symbol (triangle with curved lines, supposed to appear to be radio waves radiating) then the router may have a setting set that does not allow it to be seen except to computers with MAC addresses that have been entered into it as allowable. If this is the case then your MAC address will have to be entered into the router's list. MAC stands for Media Access Control. "Mac" is the abbreviation for Macintosh.
The fact that you mention you have two new symbols in your menu bar suggests that someone has been playing with the computer and making changes that you are unaware of. If this is the case then there are many possibilities for problems.
The fact is, a Mac fresh out of the box will see any router within range and connect to it unless the router requires a password or the router has Access Control set such that it cannot be seen by a computer that does not exist in its 'OK' list. Since yours works at school, that rules out a hardware or problem or most software problems with your computer. But networking is complicated enough that you have to be quite specific when you try to tell others what you have tried and what results you got. -
Why can I not access the store, I have a balance and would like to buy music
Every time I try to buy music all I get is the screen to download the new itunes, which I have done many times now and I still can not get to the store. Help! Thanks
Is there an button to close the screen which tell you to download the new itunes (Look for blue writing near the corner).
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Why can I not access the iTunes Store after downloading IOS 7?
I cannot enter the itunes store(where you purchase music, movies, etc.) on my iPhone 5 ever since I updated my phone to iOS 7. I even made sure my itunes was up to date on my computer which it is and I then plugged my phone into my computer hoping it would fix the problem which it didnt. Please help me out this is really starting to bother me.
Try a reset ...
Tap Settings > General > Reset > Reset All Settings
Then restart your iPhone. Then try the iTunes Store.
No data is lost due to a reset. -
Why can't I access the itunes store when signed in on my wife's Earthlink email address?
I'm trying to setup my iPad 1 for my wife to use and when I sign in under her email address (that has been setup in itunes), I get the "cannot connect to itunes store" message. When I sign in under my email address, everything works fine. What gives?
Baseal wrote:
When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store.
When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
You might look here for some help.
http://www.apple.com/support/appleid/ -
HT6147 Cannot access the Internet while connected to Wi-Fi after updated to ios 7.06!
I updated my Iphone 5s to ios 7.06 yesterday (2014, Feb 27) and i could not access the internet while connected to Wi-Fi.
According to: http://support.apple.com/kb/TS1398, my IP address is 192.168.xxx.xxx, not 169.254.xxx.xxx!!! How can I fix this?Reboot your router. The phone is picking out the router address. Unplug it from power for about 15 seconds then turn it back on. While that is happening, on the phone go to Settings>General>Reset>Reset Network Settings.
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