Why can I not buy Outlander in iTunes? button is greyed out.

why can I not buy Outlander in iTunes? button is greyed out.
I searched for the program, found it, but the buy button is totally unresponsive. Other some other programs work, others do not.

Is this the film Outlander ? If it is then it's rated 15 here in the UK - do you have an age rating set in the Parental tab in iTunes > Preferences (command-comma) that is protecting the buy button ?

Similar Messages

Why can i not buy music from itunes store,this only happened recently

Why can i not buy music from itunes store,this has only happened recently ?

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can i not buy songs on itunes?

every single song i try to purchase on itunes comes back saying that the purchase can not be made due to error 5002...i dont know what this error is or how to fix it. i just want to buy songs again please help

Annie,
Are you in the USA? That Alabama song is for sale both at the iTunes Store and Amazon MP3.

Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can i not buy something on an app

why can i not buy something within an app

Then you need to do as Requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact Us

Why can I not buy music and movies from the SA site with my SA credit card???

Why can I not buy music and movies from the SA site with my SA credit card???

I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

Why can I not connect to the itunes store on my iPhone?

Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

I want to deactivate Acrobat 8.1 on one computer so I canI want to deactivate Acrobat 8.1 on one computer so I can activate on another, but the deactivate button is greyed out. avtivate on another, but the deativate button is greyed out.

I want to deactivate Acrobat 8.1 on one computer so I can activate on another, but the deactivate button is greyed out.

My standard list of things to do first for these wierd sort of problems, but I also tend to run these before I go to burn an iDVD project just to be safe. Keep in mind this list represents the programs I tend to use. There are several alternate programs that do the same things with some combining the functions of some of the ones below. So everyone has their favorites, but here are mine...
Run MacJanitor (free download) to do all the Unix Cron Maintenance scripts.
Run Disk Utility (Applications -> Utilities) and repair disk permissions on your start up drive (typically your internal drive). Also verify any other drives mounted on the system, especially any external drives that you use for iMovie and iDVD projects.
Run Preferential Treatment (free download) to check for corrupt/damaged application and system preference files.
Run Cache Out X (free download) to clear all system and application caches.
Reboot your Mac (after running Cache Out X you are given the option to restart the machine).
My guess is that after running Cache Out X and restarting you might find your hard drive space back again. If not, you might try booting off your restore/install CD or DVD that came with your system and then trying to delete that log file, then rebooting with your hard drive again.
Patrick

TS1368 why can i not connect to the itunes store?

Why can I not connect to update my apps on my I phone?

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

Can't delete old apps from iTunes. 'Delete' greyed out

I would like to delete a number of old apps from my iTunes. However, when I go to the 'Apps' tab and highlight the app it doesn't delete. Also, when I go into 'Edit', the 'Delete' button is greyed out. I have tried logging out of my iTunes account and logging back in, switching the computer on and off and also by trying with both plugging in both my iPhone and iPad. Nothing works! I would much appreciate any ideas.
Thanks.

Hi bickyk,
Welcome to the Support Communities! The article below explains how to delete apps from your Mac, iPhone or iPad. On your Mac, you should be able to click on the app to select it, and then press Delete on your keyboard.
If for some reason you are not able to delete the app from your computer, you can hide it instead. Click on the link below for complete details. I've highlighted the key points for you.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
You can delete items that you bought from the iTunes Store, App Store, iBooks Store, or Mac App Store from your iOS device, Mac, or PC. Because Apple TV (2nd and 3rd generation) plays content from the cloud, you don't need to delete items from your Apple TV.
Before you delete an item, make sure you can download it again. If you can't or need to pay to download it again, back up the item before you delete it.
After you delete an item, it might still be visible if you can download it again from iTunes in the Cloud. The Download icon will appear next to these items. You can hide items available in iCloud and purchases from the Mac App Store.
Apps
Open the section below for the device you're using.
iPhone, iPad, or iPod touch
Tap and hold the app you want to delete.
The apps will begin to jiggle.
Tap the X on the app.
Mac or PC
Open iTunes.
From the Library pop-up menu, choose Apps.
Click the app you want to delete.
Press Delete on your keyboard.
Hide and unhide purchases in the Mac App Store - Apple Support
http://support.apple.com/en-us/HT4928
Hide your purchases
If you hide an item you purchased in the Mac App Store, you won't get update notifications for it, and you won't see it on your Purchases page. If you're using Family Sharing, hidden items will also be hidden from your family members.
Use these steps on OS X Mountain Lion or later:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Right-click the item that you want to hide and choose Hide Purchase. A prompt will ask if you're sure that you want to hide the item.
Click the Hide Purchase button. The item will fade. The item below it, if there is one, will replace it in the list.
Use these steps on OS X Lion:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Locate the item that you want to hide.
Click the X to the right of that item. The item will fade. The item below it, if there is one, will replace it in the list.
I hope this information helps ....
- Judy

Why can I not enter to my iTunes

Why. Can in not enter iTunes

Just what do you mean?
If you can't connect to the iTunes store:
Can't connect to the iTunes Store

Why can't I buy songs in iTunes anymore?

I can't buy songs in iTunes anymotr. Why?

Due to a complete lack of information and details it is impossible to say.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Why can't I buy music on itunes in bermuda

I have just moved to Bermuda from Canada -- now I can't seem to buy music from itunes....?

Not all iTS are the same due to copyright issues. The iTS will sell what the copyright holders/content owners allow them to sell.
You also need to have a credit card and address that match's the iTS of the country that you want to purchase from.
MJ

TS3297 Case ID: 491015140 My itunes Store doesn´t has music. I live in Angola. Why can´t I buy from another itunes store. music from all singers like Rihanna or others artists. it doesn´t accept my crdit card in other country. I need a solution

My Itunes-Angola doesn´t has any music (songs) at all. I would like to buy songs from itunes store from a diferrent country. but it doesn´t allow me.

You can only buy/download content from your own country's store - to be able to buy from another country's store you will need to be in that country and have a valid billing address in that country on your iTunes account (content is licensed to Apple to sell by the content providers on a country-by-country basis).
In order to sell music in Angola the record companies will have have to grant Apple licenses to do so - until if/when they do that then unfortunately you won't be able to buy music from Apple. You can try leaving feedback for Apple to let them know that there are people there that would like to buy music : http://www.apple.com/feedback/

Why can I not purchase movies on iTunes?

When I go to the movie I want, the box to purchase is greyed out and I cannot click on it. I checked my preference and they allow for all content. I checked the country code and updated my CC info. The movies that I am trying to purchase are available. I just recently updated to the most recent software. Please help.

You need to do what it says to do and contact itunes support:
http://www.apple.com/support/itunes/contact/

Why can I not buy Outlander in iTunes? button is greyed out.

Similar Messages

Maybe you are looking for