Why can i not buy something on an app

why can i not buy something within an app

Then you need to do as Requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact Us

Similar Messages

Why can I not buy Outlander in iTunes? button is greyed out.

why can I not buy Outlander in iTunes? button is greyed out.
I searched for the program, found it, but the buy button is totally unresponsive. Other some other programs work, others do not.

Is this the film Outlander ? If it is then it's rated 15 here in the UK - do you have an age rating set in the Parental tab in iTunes > Preferences (command-comma) that is protecting the buy button ?

Why can I not buy music and movies from the SA site with my SA credit card???

Why can I not buy music and movies from the SA site with my SA credit card???

I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

Why can i not buy music from itunes store,this only happened recently

Why can i not buy music from itunes store,this has only happened recently ?

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can I not view my creative cloud app

Why can I not view my creative cloud app

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT4009 Why can I not buy In app-purchases?

I would like to know why I can't. Each time I go to do this action, it gives me a notification saying that in-app purchases have been disabled. This is irritating to me because I sometimes want to buy things in the app like add-ons. I switched my iPod to a different account. Is this why I cannot do this action?

It sound like you have restirctions turned on for in app purchases.
Turn restirctions off.

Why can I not hide iPhone and iPad app purchases made from my iTunes account using the Mac version of iTunes?

I have applications on my iPhone and iPad that I don't want to show up on the family sharing menu (i.e., kid inappropriate stuff). When I follow the instructions from apple support for hiding apps, my iPhone and iPad apps cannot be "X-ed" out by hovering the mouse over the app icons in iTunes. Why can't I hide these?

You should be able to hide them, it's just that the 'x' is invisible (I assume that it's a bug with the current version of iTunes) - click on the app's top left corner where the 'x' should be, and it should become hidden.

Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !

BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone.

Why can I not buy a new subscription???

Hi there, I've been having problems with my account.
Firstly, I cancelled my subscription last August 2013.
Because I cancelled the subscription it reverted to a free subscription and I'm not able to use Ps, I can use Bridge and Lr.
I'd to restart my subscription or buy a new one but I'm not able to do it. Why?
If I go to tne Creative Clound site, log in, go to "my account" and then "plan information" and finally to "Inactive" there is no option for me to follow in order to renew or buy a new one.
If I go directly to the subscription plans page and select ANY of the plans available it then tells me that I don't have a product registered when I have all of the adobe products I've ever had in my adobe account's "My Products".
Also the payment information I had aren't there anymore, I presume because of the subscription cancellation?
I've contacted @CreativeCare yesterday and after a long wait I decided to cancel my whole adobe account since they couldn't tell me how to fix it or fix it for me or what steps I needed to take to solve this problem; I was told it would take 10 days. I'm in the process of preparing my photography studies for assessment and I need my software available for it and I cannot wait this long.
Can someone help me, please!
FYI; I received a letter from Adobe telling me to change my password as I might have had my details stolen when the hack happend; could this be related?
Thank you.
Yiann.

That would do it.
In the SA store its already included.
Thanks

HT3702 Why can't I buy something off a game app?

Help

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Why can i not buy songs on itunes?

every single song i try to purchase on itunes comes back saying that the purchase can not be made due to error 5002...i dont know what this error is or how to fix it. i just want to buy songs again please help

Annie,
Are you in the USA? That Alabama song is for sale both at the iTunes Store and Amazon MP3.

Why can I not buy German songs in the US ? It is called World Wide Web , right ?

I am trying to buy German music in the iTunes store, but it will not let me. Need a German credit card, which seems ridiculous to me since I can buy almost anything else online. I live in the US, and have address in Germany.

Content is licensed by the rights-holders to Apple to sell on a country-by-country basis, each country therefore has to have its own store, and you have to be in a country (and have a billing address in that country on your account) to use its store - rights-holders want control over where their content is available.
You can try requesting that the music be added to the US store, but unless the rights-holders agree to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
Is it available on other music purchase download sites that you have access to ?

Why can I not buy music when i have set up my apple id?, Why can I not buy music when i have set up my apple id?

I set up my apple id so that i could download music from itunes, but when i try to buy a song, I get a message that says this account has not been used yet. I go through and review info, but still cannot buy the music and this keeps happening. What have I done wrong?

You set up email accounts on the iPad in Settings>Mail, Contacts, Calendars>Add Account. You have a choice of some of the most popular email providers in the setup list or you can select Other at the bottom.
Tap on the provider that is applicable and begin the setup on the iPad.

HT5622 Why can I not buy anything from the iTunes when my card details are done and also keeps saying cannot connect to iTunes

Ccan some one tell me why I can't purchase anything and also why does it say not connected to iTunes

Hello there, Aliwhite.
The following Knowledge Base article offers up some great steps for troubleshooting not being able to connect to iTunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can i not buy something on an app

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