Why can i not buy songs on itunes?

every single song i try to purchase on itunes comes back saying that the purchase can not be made due to error 5002...i dont know what this error is or how to fix it. i just want to buy songs again please help

Annie,
Are you in the USA? That Alabama song is for sale both at the iTunes Store and Amazon MP3.

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Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can i not buy music from itunes store,this only happened recently

Why can i not buy music from itunes store,this has only happened recently ?

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Why can I not buy Outlander in iTunes? button is greyed out.

why can I not buy Outlander in iTunes? button is greyed out.
I searched for the program, found it, but the buy button is totally unresponsive. Other some other programs work, others do not.

Is this the film Outlander ? If it is then it's rated 15 here in the UK - do you have an age rating set in the Parental tab in iTunes > Preferences (command-comma) that is protecting the buy button ?

Why can't I buy songs in iTunes anymore?

I can't buy songs in iTunes anymotr. Why?

Due to a complete lack of information and details it is impossible to say.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Why can i not buy something on an app

why can i not buy something within an app

Then you need to do as Requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact Us

Why can I not buy music and movies from the SA site with my SA credit card???

Why can I not buy music and movies from the SA site with my SA credit card???

I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

Why can I not connect to the itunes store on my iPhone?

Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

HT5699 Why can't I buy songs?

Why can't I buy songs?

Morgan Cobb wrote:
Why can't I buy songs?
How can anyone assist... You supply No Details...

Why can I not edit song titles and artists as I could in the past?

Why can I not edit song titles and artists as I have in the past?

Do you mean by using the 'get info' function and editing the data there? What is happening instead of what used to happen?

Why can I not move songs/playlist from my iPhone5 to my iTunes on new laptop?

why can't I move songs/playlist from my iPhone5 to my iTunes on new laptop?

The sync is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

TS3297 Case ID: 491015140 My itunes Store doesn´t has music. I live in Angola. Why can´t I buy from another itunes store. music from all singers like Rihanna or others artists. it doesn´t accept my crdit card in other country. I need a solution

My Itunes-Angola doesn´t has any music (songs) at all. I would like to buy songs from itunes store from a diferrent country. but it doesn´t allow me.

You can only buy/download content from your own country's store - to be able to buy from another country's store you will need to be in that country and have a valid billing address in that country on your iTunes account (content is licensed to Apple to sell by the content providers on a country-by-country basis).
In order to sell music in Angola the record companies will have have to grant Apple licenses to do so - until if/when they do that then unfortunately you won't be able to buy music from Apple. You can try leaving feedback for Apple to let them know that there are people there that would like to buy music : http://www.apple.com/feedback/

TS1368 why can i not connect to the itunes store?

Why can I not connect to update my apps on my I phone?

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !

BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone.

Why can't I buy songs off my Itouch from itunes?

when i log into itunes from my itouch i can't but any songs. it works and i can view songs, but the button with the price where you click to but doesn't show up. I even have part of a gift card left on my itunes. This started when i recently downloaded a bunch of cds to my itouch.

If you haven't already tried, you have to plug your iPod into the computer and open iTunes. Then it can get confusing, but when you're in iTunes you have click on your device and then sync your music. This will take all the music already in your iTunes library and put it on your iPod. It will also take all the purchased music on your iPod and move it to iTunes.
However, if you have downloaded songs from cds or anyother program, they will not sync into iTunes and will be deleted from your iPod. But this will only happen if they are not already in iTunes. You also need to be careful of one other thing when you are syncing your iPod. The iTunes library already comes with a default of songs that apple provides you with, and these may also sync onto your iPod if you're not careful. I know because I had to do the same thing with my iPod and all this happened to me.

Why can i not buy songs on itunes?

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