Why can I not call a live person ofr support - this is frustrating.

Why can I not call a support person directly for help - this is frstrating.

I understand your discontent regarding the delayed availability of our reps when you call us juliusb85! We offer other customer service alternative for you like Twitter @VZWSupport and Facebook http://fb.me/Verizon or we can assist you here also. However, please keep in mind that this is a peer to peer forum and while our Social Media team monitors the posts, the best way to get immediate assistance when network issues are suspected is to call 800-922-0204 from a different line to troubleshoot device or send us a message on twitter at @VZWSupport.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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I have been charged in my bank account twice with 14.99 last 6/20 and 7/7. I did not authorized this purchase and no phone number or name to contact, how can I talk to a live person to stop this charges?

I have been charged twice in my bank account of 14.99 and it was charged last 6/20 and 7/7/13. I did not authorize the charges and don't even know who made them. How can I talk to a live person to resolve this problem.

There is no live customer service for iTunes on the telephone. Either click the Report link on the emailed receipt that you have recieved on the purchases or use this link to start an email conversation with the iTunes support staff.
iTunes Support -
http://www.apple.com/support/itunes/
You should also look in the Purchase History for your account in the iTunes app on a Mac or PC and see what you were charged for. If you have set up a subscription here is the link for managing those types of purchases.
http://support.apple.com/kb/HT4098

Why can i not call out when in roaming but can recieve calls

why can i not call out when roaming and my data shuts off but i can recieve calls

rhondahuffman1,
These are great question and we definitely want to help out! For starters, what model of device are we working with? Are you roaming outside of the country or is the device stating roaming within certain areas? What's your zip code? Happening in specific locations? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport

Why can I not export my project to disc on this final cut pro trial?

Why can I not export my project to disc on this final cut pro trial?

Make shure that Share option in in the menu..
Customize the Share menu in Preferences: Destinations!

Why can't I get a live person to talk to or a telephone # to call with the problem?

Both of AOL toolbar and google toolbars have stopped working. The AOL toolbar disappeared. Why can't you talk to a real person? What's the telephone # for Firefox?
I am so frustrated and not going to use Firefox any more.

Sorry, Mozilla doesn't offer telephone support for Firefox. It's this forum or IRC, ''when it is open and staffed''.
Google stopped updating their Google Toolbar for Firefox - it's dead. Yahoo hasn't come up with an update for Firefox 6, AFAIK. Check with Yahoo support for details.
http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html
http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars

Application store requires that you answer 3 questions for future verification. The questions are stupid and not easy to remember. Why can I not just proceed with my download without this?

The Application Store requires that you answer 3 questions for future verification. The questions offered are questions that I at least have no clear answer to. What was the first film you saw? and the like. You can say Not now, but then nothong happens and you are back to where you started. Is there a way to proceed with downloading apps without answering these stupid questions?
I refuse to believe that Apple as an organisation designed these questions - must have been somebody else.

This is Apple's security feature, you answer the questions or you stop using the account and buy Mac apps elsewhere. Do a search on Secure Notes in the keychain and answer the questions with nonsense answers and store them in a Secure Note for future reference.

Why can i not call or text message anyone?

I've just received my upgrade to an iPhone 5. However, i cannot send or receive text messages or phonecalls. My imessage is working, but is apparently showing up as my email to recipients.

Nope, can't be done. We have multiple threads on this now. Maybe a future upgrade. Tell apple about it...http://www.apple.com/feedback/iphone.html

Why can i not text/imessage one person?

I have an iPhone as done my friend. We both have Verzion.
For the passed 2+ weeks we can't text or iMessage one another. We've both reset our network settings, reset our phone settings, checked our blocked lists, signed out of our iClouds, etc. to NO avail. She can get my messages, however they'll only send as SMS messages, BUT if she responds, I never get the SMS.
Apaprently this is a common problem but I can't seem to find a way to fix it. Does anyone have any input?

Have you looked into any of the hundreds of other posts on this issue, to find a solution?

Why can I not call myself if my devices are in different houses?

I would like to be able to call myself from My macbook air to my IPad when the devices are in different houses. Is there a way to do this? Fine from the I Phone or I Pod touch. All accounts are in my name and have same email. Between the Ipad and macbook I have to switch to SKYPE.

You might need to go to Facebook to ask for help with their app.

Why can I not convert pdf into word file?

why can I not convert pdf into word file?

This is not a feature of Adobe Reader. You'll need either Acrobat or a subscription to one of the web-based services that Adobe offers (like PDF Pack) to do it.

Why can I not make a call or receive a call using my earbuds/mic?

Why can I not make a call or receive a call using my earbuds/mic?

I have the exact same problem. I just updated to 4.3.3 and now my inline controls on my earphones don't work. The earphones work, but the controls don't. It doesn't even recognize that there is a mic attached. Even with the earphones in it still uses the built in mic. Why did my controls stop working?!

HT1414 Why can I not text or make and revive calls

Why can I not text or make and revive calls on my iPhone 4

Usually cuz its locked to a network other then the SIM's. Did you swap SIMs today? Or it's not seated properly. Take it out and reinsert carefully.

Why can I not hear the person I am video chatting with? They can hear me.

Why can I not hear the person I am video chatting with? They can hear me...

Hi,
There can be several reasons.
1) They have their Mic Off.
In iChat > Video Menu the Microphone Enabled (or Audio Chat Enabled in Lion) needs to be ticked.
2) the System Preferences > Sound > Input tab Volume is not high enough ?
Slide it to the right (their end)
2a) the Mic selected here is not the one select in iChat > Preferences > Video section > Microphone drop down.
3) there is an issue with the speed differences in the internet services you both have.
If they are fast and sending lots of data and your end cannot buffer fast enough frame get dropped to smooth out video. There comes a point when the audio can no longer keep in sync and is dropped as well.
In iChat menu > Preferences > Video section > Bandwidth Limit set 500kbps at both ends
This also smooths out ISP variances.
4) after that it tends to be combos of things such as Processors involved, the Speed of those Processors and the speed or bandwidth available to the computers involved.
10:24 PM Wednesday; February 29, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Why can I not update my CS 6 programs to Mac OS X

I am having problems with updating the latest Updates for my CS 6 programs *here PS and Ill. fx. And the notice says to contact costumer support, but only get a few Q's and A's.
HOW do I get in direct contact (or chat/mail) with costumer service of ADOBE_

Hej again Steve
Ok sorry again
But you seem to be quite into this field. (and I've unfortunately been
'out' for a while). I used to be up to date, but now, it's all moving so
fast, and if you're away for a few years then you're (screwed)
I've been trying to get in touch with Adobe mostly for 1. update of my
programs because I seem to have a lot of 'faults' in each (crashing, screen
moving and such)
BUT 2. also because I want to join CC and with the 40% off (as I have an
original CS) but when I enter info, it will not accept my serial nr. NOW
after your guidance I came across this site which shows that I am granted a
''free'' CC. Am I reading this right. _ ? I am no idiot, but yes, in the
computer field _ I am a designer and a damn good one, but all the techichal
(that is another language _ and heck, we all have our fields_ I go to a
mechanic to get my car fixed, you?
Just smiling
Look forward to hear from you
Athena
2014-05-25 22:33 GMT+02:00 Athena Windelev <[email protected]>:
Thank you Steve / at least it seems that I can get a ''chat'' going.
A few years ago I could mail them but now not that and no phone (or rather
when I call long distance I never get thru) what I most want is personal
contact. Because even if they list 20 or something common Q and A's mine do
not follow in on any of the categories. BUT thanks again for the link.
Maybe you can help me with others ... Just a thought
I\m trying to upgrade my PS, ID and Illustrator CS6 / and I know from
previous Adobe guidance, one should not just take the latest. I seem to be
successful with my ID (but yet to prove when I test it, which I haven't had
time to yet) BUT my PS and Ill come up with this (see attached file).
Hope you can help. Anyway, you have so far.
Because you see - I have an original CS6 and want to upgrade to CC soon.
AND they offer a 40% discount if you already have the original. BUT when I
type in my serial nr. it won't register this. I've been trying (no kidding)
for a year now, if not longer. AND this is not in one of their Q and A's
Best
Athena
>
>
2014-05-25 18:50 GMT+02:00 Steve Werner <[email protected]>:
Why can I not update my CS 6 programs to Mac OS X created by Steve
>> Werner <https://forums.adobe.com/people/Steve+Werner> in *Creative
>> Suites* - View the full discussion<https://forums.adobe.com/message/6407979#6407979>
>>

Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tell me that the file is being used even when it is not. How can I fix this issue?

Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tells me that the file is being used even when iall other programs are closed. How can I fix this issue?

Thanks Jeff, I was not aware that a template could be multi-page. (All the existing templates were 1 page)
But it worked, saving me some steps. When I was finished I renamed the document, and locked it.
Then tried to save it but could not because it was locked. I closed it, went to my Spread Sheet Folder ,
to find it, it was not there. The Finder could not find it either.
So I start over again.
I opened up Numbers and it showed my personal Numbers template folder, it contained both my new
original 4 page template and the vanished saved document!
I tried to delete the template containing these document data and could not - I had to go to the Library/Application Support/Numbers to physically remove it from this folder. Then I started over again. I Finally found out how to make it work: I can now "save as", and then lock, and it will go to place where I want it to be saved and locked.
The secret is: Click on the document title in the menu bar, and it opens up "Save as...", which works the same as in OS 10.4.11, and you can pick the place you want for saving. Once done that, you can then lock the document in the same pull down menu, and then close it.
I also found later that I can delete a template from its folder, by letting Numbers open the templates,
clicking on the one I want to remove, then go to the "Numbers Menu/File/Move to...", select "Desktop"
and from there the selected template can then be thrown into the Trash from there.
It appears now that the real fault of the Numbers software is that the "Save as" command is not available in the "Edit" or "File" pull-down menus, but hidden behind the title of the document.

Why can I not call a live person ofr support - this is frustrating.

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