Why can I not cancel my monthly subscription

I have found the Acrobat Pro is the worse programme I have ever encountered. It is so complexed and even when you follow the instructions it will not allow you to cancel my subscription. I am fed up and now I can't access anyone by phone because the number doesn't exist. This is my warning if someone does not contact me within 24hrs I will be notifying my bank to cancel my card with you.

Hi suitet.pie,
I'm sorry that your Acrobat subscription didn't work out. Please Contact Customer Care. Choose Acrobat from the top drop-down menu, and the choose Membership, Account, Payment. At the bottom of the screen, you'll find a blue "Still Need Help?" button. Please click that to find both phone and chat options.
If you have trouble getting through, please let me know, and I'll see what I can do to help.
Best,
Sara

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