Why can I not cancel my monthly subscription
I have found the Acrobat Pro is the worse programme I have ever encountered. It is so complexed and even when you follow the instructions it will not allow you to cancel my subscription. I am fed up and now I can't access anyone by phone because the number doesn't exist. This is my warning if someone does not contact me within 24hrs I will be notifying my bank to cancel my card with you.
Hi suitet.pie,
I'm sorry that your Acrobat subscription didn't work out. Please Contact Customer Care. Choose Acrobat from the top drop-down menu, and the choose Membership, Account, Payment. At the bottom of the screen, you'll find a blue "Still Need Help?" button. Please click that to find both phone and chat options.
If you have trouble getting through, please let me know, and I'll see what I can do to help.
Best,
Sara
Similar Messages
-
I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care -
Why can I not cancel my subscription????
I have been trying for over a week to cancel my annual subscription for my export PDF, and I just get caught in a loop waiting for an online MOS to help me - guess what - they never appear!
This is not the ExportPDF forum, but the Reader one. In any case, you can try here: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv ices.html
-
Why can't I cancel my month to month premiere pro subscription?
When I try to cancel it there's no cancel plan option under manage account and there's no indication of a premiere pro plan in the account summary. What the hell is going on?
Hi davidfasdf,
Please refer to the KB : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
In case you still face issues feel free to contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Rave -
Why can I not buy a new subscription???
Hi there, I've been having problems with my account.
Firstly, I cancelled my subscription last August 2013.
Because I cancelled the subscription it reverted to a free subscription and I'm not able to use Ps, I can use Bridge and Lr.
I'd to restart my subscription or buy a new one but I'm not able to do it. Why?
If I go to tne Creative Clound site, log in, go to "my account" and then "plan information" and finally to "Inactive" there is no option for me to follow in order to renew or buy a new one.
If I go directly to the subscription plans page and select ANY of the plans available it then tells me that I don't have a product registered when I have all of the adobe products I've ever had in my adobe account's "My Products".
Also the payment information I had aren't there anymore, I presume because of the subscription cancellation?
I've contacted @CreativeCare yesterday and after a long wait I decided to cancel my whole adobe account since they couldn't tell me how to fix it or fix it for me or what steps I needed to take to solve this problem; I was told it would take 10 days. I'm in the process of preparing my photography studies for assessment and I need my software available for it and I cannot wait this long.
Can someone help me, please!
FYI; I received a letter from Adobe telling me to change my password as I might have had my details stolen when the hack happend; could this be related?
Thank you.
Yiann.That would do it.
In the SA store its already included.
Thanks -
I can't complete the cancellation proces.. I keep getting directed to the support-page and when I move through the "Manage account" -> "Plans & Products" and press "cancel plan" I only get a dead-end popup. Can someone please help me? This is such a frustrating proces.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Why can i not get my newsstand subscriptions on my mac book pro
recently got rid of my ipad and wood like to read thim on my mac book pro
All the music in your iTunes library should be available on your other associated devices.
-
I need to cancel my monthly subscription, i have tried to cancel a few days before but not succeed and then auto-renew my subscription. I almost want to delete my adobe account. I need to cancel my monthly subscription, who can help me?
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
Why can I NOT select March 2013 Month Display in iPad's calendar ?
Why can I NOT select March 2013 Month display in iPad's calendar ?
Just found out that I had subcribed for a calendar which shows the numbers of the calendar weeks. Turned this off and no crash anymore.
How can I get the number of calendar weeks in a different way. So that no crashes occur? -
I Am trying to cancel my monthly subscription but this site is not user friendly and I cannot figure it out! Help!
There's no monthly subscription to Adobe Reader. It's a free product that doesn't require subscription or payment of any kind.
What exactly do you have a subscription for? -
In a new subscription to creative Cloud, Why can I not download lightroom
In a new subscription to creative Cloud, Why can I not download lightroom
Hello Tony,
I subscribe CreativeCloud, and i can download it, Which operating system are you running? and what is your Computers Hardware Configurations ?
belo is my AAM Screenshot -
I want to cancel my monthly subscription, there aren't any "Cancel plan" button or link for me. How can i cancel my plan. Don't send me the "help" page, i have received much useless advice from adobe. Just help me cancel my PLAN! THANK YOU.
Return, cancel, or exchange an Adobe order
or contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html -
How can I cancel a monthly subscription?
So hard and take forever to cancel a subscription, but if I order, it take on two things to ask , the username and password.
I just want to stop or cancel a monthly subscription , that is. BRAINPOP.Try here...
iTunes Store: Purchasing and managing auto-renewing subscriptions -
How can I cancel my monthly subscription to acrobat reader?
Hi, I need to cancel my monthly subscription to acrobat reader.
Thank youHi Rinzlerac,
If you subscribed to PDF Pack or ExportPDF from the Reader Mobile app, your subscription is handled by the Apple App Store. Please contact them to have your subscription canceled.
Best,
Sara -
HT2731 why can I not change my credit card
Why can I not change my payment method
Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.
Maybe you are looking for
-
I need to know how to "enable editing" a document.
If I have a template where all I need to do is fill-up the areas like Date,vendor, product or service, or in other words a Purchase Order Form, what application do i need to do that? Sincerely. Benjamin Monge
-
Preview: open all PDFs in one window
There used to be an option in Preview to open a group of PDFs in one window. There still is this option in v3.0.4 except that you can only do it with images now, and not PDFs. So is there a way around this; is there any way to get a group of PDFs to
-
hey i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ? please i need help ASAP
-
If JSP is an extension to Servlets then in what case is one better than ...
If JSP is an extension to Servlets then in what case is one better than the other... can someone give me an example?
-
Why does this email address not work
Hi i have posted the question a couple of times in a different format, but have not received an answer.... Why wont the ipad email system allow the following format address: [email protected] It works in outlook, but not on the iPad. I get the