Why can I not connect my phone to my iTunes library on my PC anymore?

For some reason I'm not able to connect my iPhone to my iTunes library on my PC anymore. I don't know if I have a certain setting on or something else. Could someone please help me out to find what the problem is? (By the way, I don't know wht iPhone I have but it's not the iPhone 5)

What version of iOS are you running? There are known issues with the beta of iOS 7, where the companion app doesn't work, and we're working on a fix for this - in the meantime, you should continue with iOS 6 or earlier.
Other than that, can you verify that Scout works locally (i.e. on content in the browser on the local machine), and also from another remote machine (see the instructions for remote profiling in the getting started guide here: http://www.adobe.com/devnet/scout/articles/adobe-scout-getting-started.html). It would be especially useful if you could test with a remote machine over wifi (e.g. a laptop). This would rule out any issues with your network, such as a firewall that's blocking connections.
When you connect using the companion apps, are you typing in the IP address directly, or relying on the app to discover the Scout machine? This discovery uses the Bonjour service, and it's possible this could be being blocked by your network - so I would try typing in the IP address directly, to see if that works.
Let me know how you get on!

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Thank you for using Apple Support Communities.
For more information, take a look at:
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If you haven't been able to connect to the iTunes Store:
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Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
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For more information, take a look at:
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Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
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Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
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Try resetting (turning off and then on again) your Wi-Fi router.
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Why can I not connect my phone to my iTunes library on my PC anymore?

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