Why can I not download the Creative Cloud

I am getting an error that:
I am the only user on my MAC. Why is this coming uP?

When the application installs it should prompt you for your password. Is it possible the prompt is being hidden behing a nother window on your machine?

Similar Messages

  • Why can I not get the creative cloud to install on my MacBook Air? I keep getting an error saying I need to download a new copy

    Why can I not get the creative cloud to install on my MacBook Air? I keep getting an error saying I need to download a new copy

    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why can I not view my creative cloud app

    Why can I not view my creative cloud app

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Why can I not download the latest version of Flash? Keeps asking me for my password but won't accept

    Why can I not download the latest version of Flash? Keeps asking me for my password but won't accept even though I go through a reset process of a new passwork to ensure it is correct.

    What kind of password?  Can you post a screenshot of that prompt?
    Also, what is your operating system & version?
    What is your web browser?

  • Why can I not download the latest episode of downton abbey when i've bought the season pass?

    why can I not download the latest episode (its is not available) when I have bought a season pass on itunes???

    aha - just received the email and am now downloading.

  • Why can't I use the creative cloud connection file syncing?

    I hear people raving about it on twitter, so why am I only seeing a 'coming soon' message in the files tab of my creative cloud interface? I would very much like to use the file syncing to work between two computers! What is going on here? Is there some kind of area restriction going on for this service?

    Sign up for early access to File and Font Syncing. It's being rolled out slowly to work out the early glitches:
    http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/

  • Error Message 205 (Why can't I download my Creative Cloud)?

    o eWhy do I keep getting this error message when attempting to download my CS? Can someone help?

    Errors 201 & 205 & 206 & 207 or several U43 errors
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • TS3212 Why can I not download the new Itunes because im on 10.5.8?

    I have just purchased the new iphone 5 when i have gone to plug into my itunes to transfer previous details on my macbook pro its says download the new itunes when i go to do that it says My mac needs to be OS 10.6 my mac is 10.5.8?
    How do i do this? think its a bit bad after having just bought the iphone 5?

    Yes, you need Snow Leopard to use the latest version of iTunes - if you can run it:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
    If you are outside the US call your national Apple Helpline:
    http://support.apple.com/kb/HE57

  • Why can I not download the iTunes store prices in £'s ?

    I have tried downloading the (UK)  iTunes store twice now to my new laptop but on completion all the priicess are in dollars.  Can anyone help please?

    Try a reset ...
    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPhone. Then try the iTunes Store.
    No data is lost due to a reset.

  • Why can I not download the new itunes 11.0.1 version?

    I just got a new iPod touch and I need the newer version so that it will sync but everytime I try downloading it, the computer says that it is not compatable. Why?

    Yes, you need Snow Leopard to use the latest version of iTunes - if you can run it:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
    If you are outside the US call your national Apple Helpline:
    http://support.apple.com/kb/HE57

  • I signed up, and am unable to download the Creative Cloud on my Chromebook laptop.  I can't download any of the "desktop apps."  What do I do?

    Why can't I download the Creative Cloud with my Chromebook?

    Chrome OS is a Linux derivative. Desktop apps require Windows or Mac OSX. As it stands, you need a different computer or cancel your plan.
    Mylenium

  • Why can i not download facebook app to my iphone 3

    Why can i not download the facebook app to my iphone 3g

    Because it won't run/install on an iPhone 3G. You need to purchase a new phone if you want to use apps like Facebook.

  • In a new subscription to creative Cloud, Why can I not download lightroom

    In a new subscription to creative Cloud, Why can I not download lightroom

    Hello Tony,
    I subscribe CreativeCloud, and i can download it, Which operating system are you running? and what is your Computers Hardware Configurations ?
    belo is my AAM Screenshot

  • I can not download in creative cloud

    Hi!
    I can not download in creative cloud! Every time I try, creative asks for password (although I am alreadt logged in), I write the name and password. It says , you have logged off. Try again. Choose to download PS CC. Again click in button download - asks for password - you log off - and so on!
    Second point: my PS CC is now in evaluation mode! Why?
    Thanks for your help in advance. Still 28 days of PS CC to go!
    Jose Paulo Andrade

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • I've just purchased CC and can't download the creative cloud app? Help would be appreciated! :)

    I can't download the Creative Cloud App?
    After purchasing CC Complete, it says to click here to download the app and it just takes me to a white page with the four loading squares that just keep circling.
    If necessary to know, I have a MacBook Pro and great internet connection.

    Hi,
    Here is the download page :
    https://creative.adobe.com/products/creative-cloud?
    If you still not have access to this page ,check and clean you hosts as explained in step 3:
    Sign in, activation, or connection errors | CS5.5 and later
    Regards,

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