Why can I not get to the iTunes store or sync my iPod Touch?

I am not able to sync my iPod or go to the iTunes store at all. I have turned off my firewall and my anti-virus and still can't do either. So it is obviously a problem with iTunes does anyone have any ideas for me to try? I am just frustrated that this won't work because its the program I use the most.

Looks like there's a general problem across the US and UK at Apple's end. I've not been able to connect since this morning and there are loads of threads on here about the same issue.

Similar Messages

  • Why can I not connect to the itunes store on my iPhone?

    Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • Why can i not connect to the itunes store

    im in a game and i cant connect to the itunes store why? Help

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • HT1491 Why can I not connect to the ITunes Store for updates?

    This is the second time in less than a year that I cannot access the ITunes Store for updates to my IPad. I have reset my settings with no luck. Can someone help because Apple does not seem to want to.?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1368 why can i not connect to the itunes store?

    Why can I not connect to update my apps on my I phone?

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • HT204266 Why can I not connect to the iTunes Store even though my password is correct and I have both Wifi and 3g?

    Hello!
    Could someone please help me?
    I cannot connect to the iTunes store on my iPhone for some reason.  I have reentered the password, shut the phone on and off a few times and have been able to connect to the iTunes store on my computer.  This is a pretty big problem and I don't understand why it is happening.
    Many thanks
    Chris

    Looks like there's a general problem across the US and UK at Apple's end. I've not been able to connect since this morning and there are loads of threads on here about the same issue.

  • Why can I not download from the iTunes Store??

    I bought an album from the iTunes Store via my iPhone 5 and despite the fact that I have a strong 4G signal, it is telling me that one track is going to take over 42 minutes to download! I checked the speed on Speed Test and it showed 32mbps download and 10mbps upload. EE told me that as nothing else is affected (I can connect to other apps such as You Tube and Safari fine) then it must be a fault with my iPhone or iTunes. They also mentioned that there was a known issue with update 6.1.3 where the handset showed an LTE signal when there was actually none. Anyone aware of this?

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Why can I not get Access the iTunes in other countries?.

    I would like to be able to buy record albums in the languagess of othr European countries. How is this not possible?

    This gets asked weekly.
    The owners of the copyright material have not licensed it globally.

  • I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner.  However, the screen is white with "iTunes" in the middle when I do. Any suggestions?  Thank you.

    I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner and get a drop down list.  However, the screen is then white with "iTunes" in the middle. Any suggestions?  Thank you.

    Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    If your computer has one of the LSPs listed you may have to reset winsock.
    If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Why can't I connect to the ITunes Store?Also can't download any CD's.For 3 weeks now and no tech support to help on phone?what is up???

    Why can't I connect to the ITunes Store?Even through I troubleshooted with the info I was e-mailed,created new password,
    made sure date,keychain was correct etc and still cannot open store .I have MacOSX 10.4.11 and it does not let me download
    the latest version of iTunes.I need to speak to someone on the phone as it has been over 3 weeks now and this issue is still
    not resolved. also cannot download any CD's. After reinstalling disc 1 as told by 1 800 MY APPLE (as I was unable to cut and paste
    on my Mac)I ended up having to bring the computer in to the Apple Store on 5th Ave in Manhattan as it also required Disc 2 .
    Unfortunately I did not back up my music library and was not told it would be fully erased due to reinstallation. My 6 year music
    library got completely wiped out.iTunes had a history of my purchases but I received an e-mail stating about 35 songs and
    videos I purchased cannot be retroactive due to modification(I don't know what this means)I greatly appreciate if someone would
    help me clarify this issue.
    Thank you.
    Sincerely,
    Maria 

    Does it work at Starbucks and Public Library?
    Have you tried updating the router firmware?

  • Why can't i connect to the itunes store

    why can't i connect to the itunes store?

    Dear
    I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
    I had tried all of the method you have presented that posted at Internet but no result
    I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
    Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
    Hope will help you

  • Why can't I connect to the iTunes store 9/24/2011?

    Why can't I connect to the iTunes store 9/24/2011?

    Dear
    I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
    I had tried all of the method you have presented that posted at Internet but no result
    I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
    Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
    Hope will help you

  • Why can't i connect to the itunes store on my ipad?

    why can't i connect to the itunes store on my ipad?

    Hello gtsowen,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • Why can't I connect to the iTunes Store on my new iPad??

    Why can't I connect to the iTunes Store on my new iPad??

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can't I connect to the iTunes store or update my apps?

    Why can't I connect to the iTunes store or update my apps?

    The Stores are currently down. Its not a problem with your device.  https://www.apple.com/support/systemstatus/

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