Why can I not hear the person I am video chatting with?  They can hear me.

Why can I not hear the person I am video chatting with?  They can hear me...

Hi,
There can be several reasons.
1) They have their Mic Off.
In iChat > Video Menu the Microphone Enabled (or Audio Chat Enabled in Lion) needs to be ticked.
2) the System Preferences > Sound > Input tab Volume is not high enough ?
Slide it to the right (their end)
2a) the Mic selected here is not the one select in iChat > Preferences > Video section > Microphone drop down.
3) there is an issue with the speed differences in the internet services you both have.
If they are fast and sending lots of data and your end cannot buffer fast enough frame get dropped to smooth out video.  There comes a point when the audio can no longer keep in sync and is dropped as well.
In iChat menu > Preferences > Video section > Bandwidth Limit set 500kbps at both ends
This also smooths out ISP variances.
4) after that it tends to be combos of things such as Processors involved, the Speed of those Processors and the speed or bandwidth available to the computers involved.
10:24 PM      Wednesday; February 29, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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