Why can I not import PSD files into Adobe?

I downloaded a PSD opener to validate if the files could open and they were able to open successfully. Could it be the PSD file, I'm trying to open was save on a MAC computer, which connect link with Windows....
Please help , small business owner and need to start printing my marketing material.

In the Control Panel under Appearance and Personalization>Folder Options, make sure Hide extensions for known file types is unchecked
Then right click on one of the psd files, choose Properties>General and paste a screenshot of what you see in that dialog.

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