Why can I not install fonts? Office for Mac will not recognize them?

My wife and I tried many times to install several fonts that we could use in Microsoft Office for Mac. Even though it said they were installed in the Mac, we could not see them in Word. We are new to the Apple products. We are not novice computer users, just novice Mac users. The font book shows them installed. We tried to choose several of the font families to add the fonts to. We could not see them there either. My wife does some foreign correspondence and likes to use pretty script fonts (TTF). Please help if you can.
THANKS IN ADVANCE
Billy

Sorry also not.
I signed in to the App Store (and to itunes store just to make sure) with both my apple ids but i do not have the sub- section 'Hidden Purchases' within 'Itunes in the cloud' section. I guess I do not have hidden purchases then...
More interestingly: I checked the 'Top Charts' section in the AppStore and under category 'Top Free' all the iWork stuff (Numbers, Keynote, pages etc) shows up! But it has a price (e.g. numbers = 2000Yen) underneath... very strange.
Somewhat the app store knows that it should be free for me but the price is not displayed as 'Free'...
Help please.

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